|"friendly staff seamless checkin."||(in 101 reviews)|
|"The location is just great!"||(in 144 reviews)|
|""Great staff, room and location.""||(in 68 reviews)|
|"The bathroom floor was dirty."||(in 7 reviews)|
|"And hot tub disgusting."||(in 5 reviews)|
|"But the room smelled musty."||(in 54 reviews)|
|great location||in 407 reviews|
|room smelled very musty||in 214 reviews|
|staff was friendly||in 211 reviews|
|parking garage||in 88 reviews|
|downtown kingston||in 50 reviews|
|heart of downtown||in 50 reviews|
|great view||in 48 reviews|
|pool was closed||in 46 reviews|
|air conditioning||in 36 reviews|
|complementary water bottles||in 33 reviews|
|bed was comfortable||in 30 reviews|
|fridge in the room||in 26 reviews|
|front desk||in 25 reviews|
|hot tub||in 24 reviews|
|waterfront||in 15 reviews|
|fan in the bathroom||in 14 reviews|
|close to restaurants||in 6 reviews|
not as advertised
1. Attempted to make amends with some comps.
1. Showed up to a room that was not the room I booked online. Booked a King Suite, they gave me a Junior Suite and would not change. 2. The first room we got, had been used by someone. Soapy water in the sink. Soap opened and left beside the sink with wrapper. Water bottle opened and half drank. Urine on the toilet seat.
Great location within the city. Easy to walk to many major attractions, restaurants, and stores. Has a restaurant on site and front desk was very accommodating.
Hotel was doing construction during my visit. Did not disturb me or others I was traveling with, but was noted and mentioned upon check in.
We came to kingston. For the purpose of buying a new home for our family and Internet access was crucial. Very disappointing .
Great staff and great location
The parking garage was a little dirty but I've seen worse.
Carpets smell and are tired.
Didn't get the king bed we had requested even though in was not busy mid week.Lakeveiw is misleading.i felt we were treated different because we paid through a third party.
We enjoyed our stay,
Quite, clean room, friendly staff, quick check-in Also the restaurant food was very good
The bath tub was very slippery, and one had to be careful.... A rubber matt would have been useful..
Excellent location with beautiful views of Kingston, the staff went the extra mile to welcome you and the room was incredibly comfortable
room was nice furniture worn
parking garage terrible. it appears that they tried to put too much hotel in to little a plot
Good location in the little town, staff was friendly at check in.
I'm not sure how this is considered a four star hotel. It's a 2.5, 3 at best. Tacky shampoo/conditioner dispensers in the small shower, mediocre bed... Our duvet had rips and holes and stains in it. We had a "lake view" room... And you could technically see the lake if you leaned all the way to The right side of the window and looked all the way to the left. Past the rooftop of the next door building, a parking lot, and between two tall buildings there was a sliver of water about three inches across from my perspective... How charming. The worst part was how thin the walls were though. I could hear every word the people next to us said, every flush of the toilet, even when they turned the fan on in their bathroom. I called the staff downstairs twice because it was so noisy I couldn't sleep. They said they'd ask them to be quiet but I lost about four hours of sleep by the time they finally went to bed at 4am. Not fun when I had a 12 hour drive the next day. No one really seemed to care at the hotel. Parking is $15 additional a day also. So I ended up paying a lot of money for a really terrible nights sleep in a dingy hotel.
The Four Points by Sheraton Kingston located in downtown Kingston, Ontario. The hotel is only 10 minutes' walking distance from the Marine Museum and two blocks from the harbor. St. George’s Cathedral is only a block away while Kingston 1000 Islands Cruises are a five-minute walk from the hotel. This centrally located establishment is six miles from Kingston Airport and only 28 miles from Watertown Airport. The 3-star hotel offers 171 non-smoking guestrooms and suites.
Guestrooms come with two queen beds, a single queen bed, or a single king bed. There is a junior suite with a queen bed and a sofa bed, a parlor room with a murphy bed, and a larger guest rooms with the same bed type. The hotel offers complimentary high-speed wireless Internet and free bottled water. Each guestroom comes with a microwave and a mini-refrigerator. The beds are comfortable Four Points Comfort Beds with rooms that offer a view of Historic Downtown Kingston and the 1000 Islands.
There is a full American breakfast available for an additional cost as well as room service. King Street Sizzle Restaurant & Bar is the on-site restaurant which offers booths and banquettes, private dining, and an open kitchen with contemporary décor. Guests can enjoy a beer from the ice tower or eat on the sidewalk to enjoy the sights.
There is a fitness center available at the Four Points along with an indoor heated swimming pool for guest use. There are also many things to do right outside from taking the Kingston Trolley Tours to visiting Historic City Hall or spending time at the Grande Theatre.
based on 714 reviews
Policies vary by room type and provider.
Guests with existing Four Points by Sheraton Kingston reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Four Points by Sheraton Kingston for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Four Points by Sheraton Kingston is located at 285 King Street East, 0.1 km from the centre of Kingston. St. George's Cathedral is the closest landmark to Four Points by Sheraton Kingston.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Points by Sheraton Kingston.
Yes, Four Points by Sheraton Kingston offers free Wi-Fi.
No, Four Points by Sheraton Kingston does not offer free parking.
No, Four Points by Sheraton Kingston does not offer free airport shuttle service.
Four Points by Sheraton Kingston is 9.2 km from Kingston. Four Points by Sheraton Kingston is 45.2 km from Watertown.
Yes, Four Points by Sheraton Kingston is a pet-friendly hotel.
Yes, Four Points by Sheraton Kingston has a pool on-site.
Four Points by Sheraton Kingston has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.