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|Distance to city centre||0.4 km|
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The location enabled ski in / ski out of the hotel. The sky pool is fantastic. Wellness centre is good, with the massages provided being excellent. The food and wine was very good and the atmosphere in the bar, particularly when there was live music was great. The ski room was efficient and secure. Being able to charge meals and drinks on the mountain to the hotel room was easy and welcome.
The wifi provided was slow and did not match the hotel's other facilities. The taxi service back to the airport was late and tried to blame the customer for a booking time which they had as 30 mins after the time the hotel said the taxi had been booked. Given that the customer didn't book the taxi, this was poor. The overall service by the taxi company was unsatisfactory as they tried to combine (against the express desire of the customers in the two taxis) two taxi's together (both separately paid for) which were going to two different locations and could have resulted in our missing our flight. Sense only prevailed due to the cold which prevented the doors of both taxis being opened to allow the luggage to be combined. An absolute farce.
The room was spacious. The rooftop pool is incredible. The dinner was four courses and every one of them was delicious. The breakfast buffet has everything you could ever imagine. The staff were friendly and helpful. Truly beautiful hotel. Highly recommend.
No kettle or fridge in room.
Friendly staff Great food Clean
Naked spa facility Mixed wellness area No fitness room on premises
Amazing sky pool. Friendly staff. Great location.
Nothing to dislike
Booking.com need to make it clear that the delux room on offer is in the old part of the hotel. We were disappointed not to have a new room as they were the same price. We will book direct next time. As we booked through yourselves also our Nationalty was a question to all British
based on 263 reviews
Things to Know
- Modern Hotel
- Good ski storage
- Winter sports facilities are close
- Nice building
Policies vary by room type and provider.
Reviews about Mooshaus Winterresort
|Innsbruck Kranebitten||24.8 km|