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|Distance to city centre||2.5 km|
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Nice place, excellent service. Clean, cozy and and warm.
Staff were excellent, breakfast was nice, heated pool was great in winter.
The hotel was very close to the beaches, which was nice. The bed was reasonably comfortable. The cleaning staff seemed pleasant. For our second morning the second morning the breakfast was adequate but nothing special.
When we checked in, no one offered to help get our bags up the stairs to our room (there being no elevator). A group of tweens was staying in the hotel and they were very noisy until 10p or so; at no time did the hotel staff acknowledge or comment apologetically to us about the noise level. In the morning, the breakfast (included in our room rate) was a disaster: the coffee was cold, no juice or fruit was provided, no bread was provided and the plate of sliced ham and cheese was brought out and then taken away before we had a chance to get any (not that there was any bread to put it on). In our room the handle holding the shower head was broken, so that, to avoid spraying water all over the bathroom, one had to hold the shower head in one hand throughout. (The bathroom also had a sign that implied that an unclean bathroom was the guest's fault (!), not the cleaning person's. While there may be elements of truth to that, it is a bizarre attitude for a hotel to take.) Lastly, while the school group had left, our second night, there was an extremely loud party by the pool which went on until after 11p. Remarkably, it became clear to us when it ended that the partiers were not even guests at the hotel but apparently a group that had come to the hotel solely for the party. Again, no one from the hotel ever acknowledged this abuse of its paying guests.
All the staff were very helpful. We speak very little spanish and staff little english but did their best to communicate. November is very early in the season and many of the hotels are not open. I am very pleased that Hotel Palma se Mallorca was. We enjoyed our stay. Very relaxing and a good base to visit the nearby Laguna da Rocha and local countryside.
The hotel is going through a process of renovation. The fittings in our room were worn out which is a shame. On a functional level all was fine but a bit shabby.
Bed needs updating Shower could be better
With a stay at Hotel Palma de Mallorca in La Paloma, you'll be near the beach, just steps from Aguada Beach and a 3-minute drive from Old Train Station. Self parking (subject to charges) is available onsite.
based on 663 reviews
Things to Know
- Great view
- Friendly service
- Beach nearby
Policies vary by room type and provider.
Reviews about Hotel Palma de Mallorca
Most Popular Landmarks
- Andresito Municipal Stadium 1.3 km
- Port of La Paloma 1.8 km
- Old Train Station 1.8 km
- Cape Santa Maria Lighthouse 3 km
|Punta Del Este||88.9 km|