|"Great view, friendly helpful staff."||(in 54 reviews)|
|"Great location with great facilities."||(in 56 reviews)|
|"Completed facilities and great service!"||(in 12 reviews)|
|"Rooms were old & shabby."||(in 76 reviews)|
|"Horrible customer service."||(in 8 reviews)|
|"The building is very old and unsafe."||(in 10 reviews)|
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We were upgraded to a cottage.
Some guests were very loud.
The hotel was beautiful and we had great service! Our room faced the ocean and was very nice. Everyone was very friendly. We had lots of fun playing in the ocean, we even rented boogie boards.
Breakfast service wasn't great. Our waitress wasn't very helpful and we had to seek her out when we needed something as she never came to check on us. Food was very good though.
It was on the ocean. Grounds were clean.
The room we initially were assigned to had not been cleaned. Beds were torn apart and toiletries were sitting on the vanity. Our subsequent room had ants.
I had a wonderful time with absolutely no complaints.
A beachfront property, Kaanapali Ocean Inn is ideally located near Whalers Village. Guests will find this property filled to the brim with amenities! The front desk staff is multilingual (English, Filipino, German, Japanese, and Spanish), and they can assist guests 24-hours per day. Plus, there are concierge services that will help visitors find tours and book tickets to area attractions. There are laundry facilities provided, and free newspapers can be found in the lobby.
The dining options are diverse with a restaurant, coffee shop, and room service available. There is also a bar located poolside, and coffee and tea are provided in the common area. There are plenty of things to do both on the resort property and in the immediate vicinity. Guests can go kayaking, canoeing, or snorkeling on site. Plus, there are bicycle rentals nearby, and golfing is easy to come by, as well.
There are 56 spacious rooms spread between two floors of the hotel, and the staff can provide childcare services. Pets are not allowed, and the property is smoke-free. All of the rooms contain air-conditioning for guest comfort. Plus, the private bathrooms are stocked with complimentary toiletries and hairdryers. Adjoining rooms are available.
Within walking distance of the Kaanapali Ocean Inn, visitors will find Whalers Village, Kaanapali Beach, and Black Rock. Also nearby are the Whalers Village Museum, Kaanapali Golf Course, and the Maui Theater. The airport is about 10 minutes' drive from the hotel, and the Lahaina Sugar Cane Train station is roughly 25 minutes away on foot.
based on 514 reviews
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Most Popular Landmarks
- Black Rock 0.8 km
- Kaanapali Beach 0.9 km
- Whalers Village 1.3 km
- Old Lahaina Luau 5.2 km
- Costantino Art Gallery 5.9 km
- Maui Theater 6.3 km