Pros (+) Super accommodating we asked fir other pillows cooler blanket on bed made exception to ridiculous cdc guidelines on housekeeping
Cons (-) quit being pitiful sheep and stand for liberty and freedom. Screw Evers!!
4 stars
Grand Geneva Resort & Spa
7036 Grand Geneva Wy, Lake Geneva, WI 53147, United States
Lake Geneva, WI
See location+1 262 248 8811Photos of Grand Geneva Resort & Spa
Overview
Family-friendly ski resort with a full-service spa Enjoy the slopes and an indoor pool at Grand Geneva Resort & Spa during the winter, and return in the summer for a round at the resort's golf course. Grand Geneva Resort & Spa offers 384 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. A golf course, 2 indoor tennis courts, a health club, and a water park (surcharge) are featured at the resort. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Children under 16 years old are not allowed in the health club without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Grand Geneva Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Grand Geneva Resort & Spa
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Basketball court
- Free Wi-Fi
Things to do
- Gift shop
- Ski school
- Beach access
- Bicycle rental
- Golf
- Cycling
- Archery
- Bingo
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Table tennis
- Water park
- Basketball court
- Hiking
- Ice skating
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Ski pass vendor
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by stairs
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Window
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Private pool
- Spa and wellness centre
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Kid-friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness centre
- Indoor tennis
Parking and transportation
- Free parking
- EV charging station
Health and safety
- Daily housekeeping
- Safe
Reviews of Grand Geneva Resort & Spa
8.4
Very good
474 verified ratings
Wonderful
200
Very good
72
Good
66
Okay
36
Fair
47
Mediocre
19
Poor
34
Summary of reviews
Pros (+)
Cons (-)
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Pros (+) Great location, beautiful grounds, staff very friendly and pleasant.
Cons (-) Room supposedly sanitized but when I started to put toiletries into the bathroom, I saw small black hairs in the tub and tub rim, like from shaving or something. It was really disgusting and not a great first impression. Stains in the carpet, small room and bathroom, outdated resort. Because of the pandemic, they required reservations to use the outdoor pool. It was booked every day we were there ...
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Pros (+) Great staff and beautiful grounds
Cons (-) Room was not worth $300 / night. It was not any nicer than a Hampton Inn. Patio was filthy. Bathroom was the smallest bathroom I’ve ever had in hotel room. Sheets were too small for bed and kept bunching up. AC was LOUD. Didn’t sleep much at all.
Pros (+) Pleasant staff.
Cons (-) Multiple buildings and long trek to front desk. No ATT reception in room. Patio door broken. in room phone broken. Shower did not work!!
Cons (-) The view of the lake
Pros (+) Large rooms with nice amenities. Clean. Large resort with mutliple dining options, nice lobby area to gather, especially with young families. Great facilities with an indoor pool, arcade, and skiing.
Cons (-) They did not seem prepared for the weekend rush. Our room, which was supposed to be ready by 4pm, was not ready until 5:30 and we had to be put in a different room. This seemed to be an issue with multiple guests. The next morning, the alarm went off at 5am, as housekeeping did not check the alarm to make sure it was off. For a short weekend stay, these things are dissappointing.
Pros (+) The rooms were nice, clean and the bedding very comfortable. Skiing was convenient and perfect for the beginner skier.
Cons (-) They were not prepared for the holiday check-in. Rooms were not ready till evening and it made it difficult for those with children. They offered "drinks" which were really not helpful when with a five year old. No attempt to give us a different level room, etc. Hallways and restaurants were not clean . The staff in the restaurants were very nice and accommodating but they were pricey for a family...
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Cons (-) Carpets should be cleaned more frequently - large dirt spots on carpet in our room. Also, time to install new carpets, as current carpets are starting to fade.
Pros (+) The rooms were very nice and the hotel was quiet. We ended up going to the water park so it was nice to come back to a hotel with more amenities than just fast food. The staff was extremely helpful.
Pros (+) Grounds are beautiful
Cons (-) Rooms are old and carpets were stained and dirty. The room didn't smell fresh and clean.
Location
7036 Grand Geneva Wy, Lake Geneva, WI 53147
What's nearby
- The Mountain Top at Grand Geneva Resort0.5 km
- Moose Mountain Falls Waterpark1.2 km
- Studio Winery2.5 km
- Geneva Lake Museum3.4 km
- Horticultural Hall3.5 km
- Breadloaf Book Shop3.5 km
- Paradise Miniature Golf3.6 km
- Aerial Adventures3.6 km
- Riviera Beach3.8 km
- Riviera Ballroom3.8 km
- Lake Geneva Canopy Tours3.9 km
- Big Foot Beach State Park5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand Geneva Resort & Spa
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in Lake GenevaGood to know
Value for money | 7.7 |
|---|---|
Distance to downtown | 3.5 km |
Nearest Airport | Milwaukee-Mitchell |
Distance to airport | 55.4 km |