Daily cleaning, installation of cabin HEPA filters on flights to Chicago
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Aer Lingus, Air Canada and United Airlines have waived their change and cancellation fees on flights to Chicago. Confirm policies on booking site.
The cheapest airline ticket to Chicago from Canada in the last 72 hours was C$ 187 one-way, and C$ 349 round-trip on the route from Toronto to Chicago. The most popular route is from Toronto to Chicago and the cheapest ticket found on this route in the last 72 hours was C$ 347 round-trip.
In general from Canada, Air Canada, Copa Airlines and Aer Lingus fly the most to Chicago.
Chicago is served by 3 major airports. Chicago Midway Airport (14 kilometres) is the closest to the centre of Chicago, Chicago O'Hare Airport is 26 kilometres from the centre and Chicago Greater Rockford is 126 kilometres away from the centre. View on Map.
The Red Roof Inn is a budget-friendly choice that is a 15-minute drive from Rockford International Airport and a 6-minute drive to the Magic Waters Waterpark. The Radisson Hotel & Conference Center is a modern choice that is a 20-minute drive from the airport and an 8-minute drive from the Midway Village Museum.
The easiest and quickest way to travel from O'Hare International Airport to downtown Chicago is by either renting a car or grabbing a taxi, as the drive only takes 25 to 30 minutes in good traffic. If you prefer a more affordable option, it is also possible to use public transportation, such as the local train, which takes approximately 45 minutes.
O'Hare International Airport has a multi-faith chapel that is located inside of Terminal 1 on the Mezzanine level. Religious books, rosaries and prayer rugs are available for use, and the chapel is open to all travelers, no matter what their religious affiliation is. It is open 7 days a week during standard business hours.
O'Hare International Airport has several duty-free stores located in Terminals 1, 2 and 3. In these stores, you can find a variety of electronics, clothing, liquor, cosmetics, food products and even local souvenirs. There are also several smaller shops that sell travel essentials, such as books, snacks, headphones and basic medicine.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Chicago.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chicago is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chicago with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chicago up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was friendly, eager to help. Flight arrived on time."
Cons: "This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight."
Pros: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Cons: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Cons: "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
Pros: "The food and the crew were great."
Cons: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Cons: "If there was no delay."
Pros: "Staff was great!"
Cons: "Food wasn’t the best."
Pros: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
Pros: "I like the service. I love the food,"
Cons: "Nothing for complaining, everything is good"
Pros: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Cons: "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."
Pros: "The service was exceptional"
Pros: "Staff Many empty seats"
Pros: "Clean plane, comfy seats and great staff"
Cons: "Everything was good didn’t hate anything"
Cons: "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Cons: "Same as above"
Pros: "Excellent service."
Pros: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Cons: "Deception at the time of booking"
Pros: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Pros: "crew and food was great"
Cons: "seat cushion was a bit on the dead side I found myself trying to figure how to fit as many folks in the same space more comfortably. Maybe swapping every other seat to face backward so we have more arm / shoulder room? Idk"
Pros: "The crew are so courteous and helpful."
Pros: "It was a fast flight, the crew was very accommodating and it was very comfortable."
Pros: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Cons: "the smell inside the airplane"
Cons: "The food was not as good as in my previous flights."
Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Cons: "More frequent offer of drinks to passengers"
Pros: "Big TV screen. Food."
Pros: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Cons: "Again, would prefer a larger selection and more change with movie choices."
Pros: "crew was professional and very attentive and beer and wine and ice cream on the flight"
Cons: "wish they had more movies choices from the u.s."
Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."
Pros: "attendents were very friendly and very accommodating."
Pros: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Pros: "Free alcohol on international flights is always a plus."
Cons: "The movie selection was not as expansive as I've seen previously."
Pros: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Pros: "The ANA stuff at Chicago airport is nice and helpful"
Cons: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"
Pros: "Good experience. Crew are kind and friendly!"
Pros: "The stewardess are the most polite and helpful I've travelled with"
Pros: "Crew and service was awesome"
Cons: "Not enough choices of entertainment"
Pros: "leg room; extra seat between us"
Cons: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Pros: "As long as I didn't fly on united"
Pros: "Great service, accommodating staff. Seats were comfortable."
Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Pros: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Pros: "Excellent in every way"
Pros: "pleasant service. no surprises, delays , etc. thank you."
Cons: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
Pros: "Excellent service"
Pros: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Cons: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
Pros: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Pros: "Movie options and healthy food"
Pros: "The flight delayed but the crew was really helping! Huge thank to the lady served in the economy class AS2239 on March 4th from Vancouver to Seattle. I was not able to catch the next flight without her helping."
Cons: "The food options"
Pros: "Boarding and in boarding took forever and the leg room was damn cramped but it was good overall"
Pros: "Awesome crew"
Cons: "There was grease under the seat in front which has ruined my shoes. They have to be thrown out now. Very unhappy with this outcome."
Pros: "Good timing"
Cons: "All went well"
Pros: "Short lines, efficient service, most of all kind staff all the way from the counter attendants to the pilots."
Cons: "Flight was delayed"
Pros: "On time"
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Cons: "Great crew! Smooth flight. Need more hot options for food"
Pros: "All good with Alaska and Virgin America"
Pros: "When I checked in for the return flight my kids and I were sitting in other rows and they came to me to change our seats. They also have the kids extra cookies."
Cons: "I had nothing to complain about"
Pros: "Great crew. Boarding process."
Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"
Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!"
Cons: "No free food was offered. Movies were not free."
Cons: "We can't get boarding pass in Taipei. Hence, we have to go through Canadian immigration process to obtain boarding pass, then enter US immigration zone for US immigration process before get on board."
Pros: "Fruit platter. On time. Efficient. Professional Plane was very clean"
Cons: "Seattle airport first security man grumpy. Not helpful. No reflection on Alaska airlines however"
Pros: "It was good"
Cons: "Can’t really think of anything"
Pros: "Friendly crew, clean plane, loved that there was USB and power outlets in every seat, on time departure and arrival"
Pros: "The crew is consistently on point ! Accomadating , friendly and warm !"
Pros: "Friendly cabin crew, wonderful food, spacious aircraft, wonderful option to get a tablet to watch a movie. Loved being able to plug in at each seat with USB charger etc."
Pros: "Friendly service"
Pros: "charging outlet"
Cons: "light delay. no service."
Pros: "Boarding was efficient, seat was comfortable. I appreciate that food and drinks were offered often."
Cons: "One particular flight attendant purposely ignored me when I tried to ask for cream and sugar for my coffee which she did not offer when handing out drinks. Then she looked right at me twice as I tried to give her my garbage which she was collecting, but she ignored me again and left me holding my garbage until a different flight attendant came much later and took it without incident. It made me wonder if it was because I looked Asian- she was helpful and polite to the white women next to me. I was polite and was not being difficult in any way. I'm half white, but was often treated like this in Illinois when I was growing up. She should have been professional and if she had I would have rated the trip as excellent."
Pros: "Was in time. Leg space was good"
Pros: "Your typical airlines for check-in, baggage etc but I was pleasantly surprised when our seat assignments were together for the return trip w/out having to select them. Baggage was extremely fast on the outbound flight but took a few minutes on the return flight."
Cons: "Again, as with most airlines, the seating room leaves a little bit to be desired but the leg room was adequate for a 6'4" man."
Pros: "I've always had a good experience with Alaska Air."
Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."
Pros: "Plenty of overhead bin space; no excessive announcements; ultra clean cabin; flight deck explained the lengthy ORD taxi time to the arrival gate"
Cons: "FA's appeared to be rushed during boarding. I was asked to put up my tray table, and I spilled all of my French fries on the floor as the flight attendant watched. I had to leave the mess all over the floor. My seat neighbor offered to help clean the mess. I cleaned it up on my own with a safety information card as a scoop and dumped the mess into a puke bag. The flight attendant should have offered a trash bag as there was plenty of time before takeoff. I flew for your airline as a flight attendant for almost four years, and I know AS flight attendants are among the best."
Pros: "I liked the choices of food and the movies!"
Cons: "I thought it took too long to get the laptops out. I didn't finish my movie."
Cons: "Bag full of very expensive ski stuff lost in Vancouver somewhere---hoping I get it back!"
Cons: "Seating felt a little more cramped than usual."
Cons: "Wondering why a very intoxicated man was asked to sit next to me. He had two deep cuts in his fingers, couldn't focus on sitting down, awful hygiene, was sold two vodka cocktails, and he hit his eye on the straw because he fell to sleep then woke up to drink more. I felt very uncomfortable throughout the entire flight and would like to speak with someone from Alaska Airlines."
Pros: "I like a lot the treatment"
Cons: "I requested an aisle seat because I have broad shoulders and a knee that hurts if I can't extend it. EVERY TIME a particular stewardess would pass, she'd SLAM into my shoulder, with no care or apology. This was very hard to enjoy a drink, or sleep, or do anything on the flight."
Pros: "easy check in. (emergency seat with no extra cost) kind staff. board on time. but not declined seat, new plane with two power outlet."
Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."
Cons: "See above."
Pros: "Wonderful seat and attendants."
Pros: "I have become a major fan of Alaska Airlines. Check In is so easy, the attendants are friendly, the food is worth purchasing (although a bit too spicy for me), the choices of flight times is impressive. I have flown with Alaska three times in the past year and every flight was booked solid. Must be lots of others who feel the same way I do."
Pros: "Having an exit row"
Pros: "Short flight"
Pros: "Seats, beer selection, very friendly staff I will be flying again if I get the chance and I never say that anymore about other carriers."
Pros: "the flight was so short that nothing mattered but it was still a good flight."
Pros: "On time"
Pros: "Pilot information/anoucements."
Pros: "Not much at all really. Getting off the plane was nice."
Cons: "I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed."
Pros: "Service was fast"
Cons: "Better seats"
Cons: "Proper communication"
Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Cons: "No food on board and we were hungry"
Pros: "Friendly crew."
Cons: "Slow boarding."
Cons: "No charging outlet."
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Pros: "The crew"
Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "see above"
Pros: "got there on time, no delays. very smooth"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Cons: "A three hour delay on the first flight and a hour delay on the second..."
Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"
Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Cons: "Customs massively backed up. Somewhat disorganized"
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."
Pros: "On Time. Nothing else to say,"
Pros: "Friendly, leg room, on time."
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Cons: "Flight delayed 2 hrs"
Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."
Pros: "Delta flew their way back into my heart this time around"
Cons: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Cons: "Temperature was too cold"
Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"
Pros: "The food"
Cons: "No entertainment"
Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"
Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"
Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."
Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Cons: "The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you""
Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."
Pros: "Crew smiling at the end of the flight."
Cons: "Cheap coffee (although it says Starbucks, I have tried better)."
Cons: "Please review the message I sent concerns Atlanta hartsfield."
Cons: "I thought I stated this before about the flight (5), Treatment (5) all the rest (5), but Atlanta Airport does not support disabled people using scooters to get from one plane to another. With more people using these, only a matter of time until a reporter males this an ISSUE. Meanwhile I will make every effort NOT to use ATLANTA HARTSFIELD. This includes my wife, also using a scooter."
Pros: "Crew did a great job."
Cons: "No entertainment. Copa app did not work on my phone."
Cons: "Get with the times and stop using plastic cups."
Pros: "see previous comments"
Cons: "Good service"
Pros: "I liked that everything was smooth and everyone was helpful"
Cons: "The attention of the staff could have been better, never the less, they were an amazing crew."
Cons: "Too warm in cabin. Someone was sitting in my seat 7D and actually began to negotiate w me to sit somewhere else."
Pros: "It got me back to Chicago."
Cons: "It was so uncomfortable - the seats were horrible and the temperature on the plane was way too hot the entire flight."
Cons: "4.5 hour delay so connecting passengers could make the flight. Unacceptable. Maybe the airline ways 30-60 minutes, but no, Copa as a third world airline decided to make everyone wait 4-5 hours. So, rather than arriving at 11pm, we arrived at 3:15 am. Unbelievable from a Star Alliance Partner."
Pros: "the meal was nice."
Cons: "that I was crammed into a seat. I was seated in the back row and the person in front of me leaned their seat all the way back and because of my height I was literally stuck. Flight attendants wold roll eyes if I didnt understand their spanish immediately or spoke english to them."
Pros: "The breakfast was good, warm, fruits were fresh."
Pros: "Leg room, crew"
Cons: "Old equipment"
Pros: "The stewardess was very unprofessional and being racist"
Pros: "Always is on time"
Pros: "Crew was helpful and efficient."
Cons: "Plane too full. Again, without the individual screens, you didn't have a choice on what to watch on a very very long flight"
Pros: "Everything about the flight was flawless. Pleasant staff & comfortable seats... LOVED the free movies, audio selection, food, beverages, etc."
Cons: "1. would not allow duty-free purchases with under 60 minute boarding time. 2. required TSA check & disposal of all beverages before entering the area to wait for the plane - a 30 minute wait in the hallway!"
Pros: "The seat had extra leg room, BUT..."
Cons: "The seat's cushion was pulled out from the backrest, making it a very uncomfortable seat & giving me Backpain. (This was the seat next to the window, not the middle seat.)"
Pros: "The staff are very friendly"
Cons: "Be late to my next connection"
Pros: "The flight attendants were good to everyone and the plane was either new or very close to it"
Pros: "Great overall experience. Hassle free."
Cons: "Lo últimos grupos deberían pasar primero."
Pros: "On time, clean, and non stop, the latter being the best! First flight was a newer plane, and appreciate the USB ports. Older plane on return flight, but got home safe and sound with a little extra time to spare. That's a good trip in my book."
Cons: "Nothing negative."
Pros: "Excellent service and room to stretch"
Cons: "We were late due to waiting for a crew member to arrive"
Cons: "No complaints"
Pros: "I got upgraded to first class. Awesome experience"
Pros: "The food was pretty good."
Cons: "After boarding the plane, we sat on the runway for like 30 minutes waiting to take off. Nothing was said and no explanation was given as to why we had to wait 30 minutes to take off."
Pros: "Flight attendants wonderful. Very accommodating no language barrier"
Cons: "Great experience"
Cons: "We did not have the little TVs"
Cons: "I went through security at Lima Peru (Jorge Chavez International), everything was fine. I arrived to Panama, and the gate was next door which is just great awesome. The bad part was that I had to go through a security check once again there, although I had not left the airport since I left Lima. I went through the exercise, I was told that there would be no liquids (8 oz bottle of water, soda, etc) allowed passed that check point. Yet they were selling these items next to the gate. It made no sense why this checkpoint and why the liquid restrictions. Once in the area if I wanted to go use the restroom or whatever I needed to go through the checkpoint. There were 6 Copa employees manning this station, that's extra expense that the company passes on to the flyer for a step that should be evaluated and look at to see why other airlines do not do this. I was not the only one getting frustrated with this setup, but also passengers that did not speak Spanish they could not communicate with Copa employees. I saw this liquid restriction with Spirit Airlines in Lima, and I decided not to fly with them any more, no matter how inexpensive their fares were. Spirit told us that it was US law that made them have people throw away their drinks, although they were bought in a secured area. To me this was just a way to charge for drinks on the plane. I never had to throw away my drink if I had bought it in a secured area."
Pros: "On time departure from the gate."
Cons: "To board the plane in Panama City passengers had to go through a second security screening and were therefore unable to bring bottled beverages onto the plane. Once through this second security there was no where to purchase water. The free never came through the plane to offer more beverages after the meal service. Many passengers got up and corralled at the back of the plane to get water. I watched a flight attendant drink from one the large bottles herself and then presumably serve to a customer."
Pros: "This announcement by the pilot at the beginning of the flight turned out to be incorrect. Despite the fact that I did online check-in at least 23 hours in advance, I was seated way at the rear of the jet. As a single woman who looks unusual because half of my hair is shorter due to recent surgery; I sincerely hope I was not seated at the back due to my appearance. The other passenger seated with me was a very kind developmentally disabled young man. The placement in row 33 +/- only emphasized the many instances of turbulence on the flight to Chicago."
Cons: "The many occasions of turbulence on this flight."
Cons: "Why would you put a cartoon on to watch??"
Cons: "My complaint is with the Panama TSA!! Why do you have 2nd security check at the gate before boarding? They were rude, didn't speak English (or played like they didn't) and their just throwing your possessions around in front of everyone!! Just stupid!!"
Pros: "Loved the check in. No baggage expense. Up to two bags FREE! Then, we had a meal --that was included in the fare. The crew was pleasant and accommodating. Everyone was pleasant. To pass the time on the 5 1/2 hour flight, there were options for movies, TV, games and etc. Overall, it was a pleasant flight. When I book my next trip, I'm going to see if Copa goes there. If so, that's my first choice."
Pros: "I la la love travelling with Copa! I book with them whenever possible!"
Cons: "Nothing really. My back was tired from sitting 5 hours but I don't put the blame on Copa for that! 5 hours of sitting does that to a person."
Pros: "The food"
Cons: "Maybe a lil more movies"
Pros: "The food and service was great!"
Pros: "Friendly and Courteous employees. Flights were on time."
Cons: "Gates were not available upon arriving at destinations. Once we had to take a shuttle bus from plane to gate."
Pros: "Made it home safe"
Cons: "Seat didn't recline and horrible gas smell. Blower didn't work."
Pros: "I love the comfort in these planes and also the fact that at least they serve food, which they don't do in other airlines. The boarding wasn't good due to the stupid restrictions the US imposes on flights to the USA. We didn't appreciate the fact that the airline didn't let us know in advance that we couldn't buy drinks at the airport. That was a waste of money. The food wasn't good at all though. The coffee was terrible and so were the eggs, but at least we got something."
Pros: "Copa allows two bags of 50 pounds to be checked along with carry-ons. They provide a full meal on each flight (at least that we've been on). The crew is accommodating, even providing more than one drink. The chairs are fairly comfortable."
Cons: "The headset didn't work well."
Pros: "Nothing. Everything was a bad costumer service."
Cons: "I missed my flight because in the town I live , there was a landslide and rocks fall on the road. And it was impossible to get out of the town and I didn't find any help for refunding or changing the dates of my flight. Really bad costumer service, I'm still waiting for a reply of the emails I sent to vayama. Imposible to comunicar with it by phone with them and with the kayak office in Colombia."
Cons: "Nothing wrong. Complete perfection"
Pros: "All of my grievances regard the Panama staff at the airport and on the plane, the staff and services at O'Hare were top notch. Customs was extremely fast and efficient and everyone was friendly and did their jobs well. As far as the Panama airlines go, the food was okay, nothing special but not disgusting, and not all the flight attendants were unpleasant."
Cons: "The worst thing that happened was mean spirited security guards at the airport did a security check before allowing us to get to our gate. They forced us to dispose of a bottle of water that we had bought at that very airport. We were then quarantined into a waiting area with no seating and no access to other water, bathroom or food. Then on the plan we were offered beverages twice, so I was only able to get about six swallows of water from Panama to Chicago. Dehydration makes a plane ride a lot less healthy and comfortable. The staff was mostly unpleasant, the seats were really small and uncomfortable (more so than any other airplanes I've been aboard), and for some reasons they kept turning the main lights on and off, allowing us to sleep and then waking us all up for no good reason. Unbelievable."
Pros: "The people from Copa are so helpful answer questions I like that."
Pros: "The service by the crew in providing the food and drinks was excellent."
Pros: "Don't you know this information already?"
Pros: "landed safely. no f trump supporters yelling!"
Cons: "Porter declined re-booking the flight due to weather conditions and forced us to purchase new tickets. Reservations made through anything other than Porter are treated poorly, service can be declined due to overbooking."
Pros: "Efficient check in. Liked the shuttle bus service from subway to airport."
Cons: "As expected this is a commuter flight so very stripped down in terms of amenities. Tight plane seating and those overhead bins just barely accommodate the carry on."
Pros: "The crew was helpful and everything was on time."
Cons: "The ride was a bit rough at the end if the flight."
Pros: "The crew is lovely"
Cons: "Porters flights out of Toronto have been significantly delayed every time I’ve flown"
Cons: "Flight was delayed"
Pros: "All ok"
Cons: "Not a thing"
Pros: "Fast and convenient"
Pros: "First time in 10 flights in 3 months flying with Porter in time - what a miracle!"
Pros: "Free bar nuts while delayed 10 hours"
Cons: "Kicked us out of the airport when connection cancelled, NEVER fly Porter!!!! The horror stories are true as could be"
Pros: "Once we got on the flight it was fine."
Cons: "Worst issues was official announcement that flight was cancelled and then no announcement that it was actually not cancelled. Many people went home or were standing in line waiting to rebook when the flight left. We just barely made it on because we overheard staff talking to another couple!! Not acceptable. They should have made announcements over the speakers and should have called passengers by name to come to check in. Porter had flooding problems that meant many people crowding into small space and it prevented passengers from food or drinks. They eventually handed out water. They should have provided vouchers or brought in other food and beverages."
Pros: "It was hassle free. Trace and arrival times were perfect. Thank you for caring."
Cons: "Got to Billy Bishop, only to find out flight is delayed 2 hours."
Pros: "Convenient, easy boarding, snacks and free wine on leg from toronto to chicago"
Cons: "Major delays that were poorly handled."
Cons: "no TSA precheck"
Pros: "I liked the lounge"
Cons: "There were a lot of people and not enough outlets"
Pros: "Onboard crew was very nice"
Cons: "Crew didn't answer any of my questions, were snappy, and rude."
Pros: "Polite crew"
Cons: "Would like a sandwich instead of nuts"
Cons: "Late flight"
Cons: "If Porter was a budget airline the dreadful customer service might be partially understood, but it's not. Somebody needs to put passenger considerations into operational planning for situations where travel plans are disrupted, especially when they are because of mechanical or airline problems."
Pros: "Quick and convenient boarding, terrific airport, generous terminal lounge for relaxing pre-flight."
Cons: "Louder than a usual commercial flight, probably due to being a turboprop aircraft."
Pros: "There were mechanical delays, so Porter gave an $8 voucher to spend in the airport, which was a nice touch since I had never received that from other airlines who also had mechanical delays."
Pros: "Porter Airlines is the best I've been on within North America. Delighted that my 2nd flight was still Porter."
Pros: "Breakfast, bars, etcnithin"
Pros: "Lounge with free drinks (soda, coffee, water) and cookies/snacks! Glass drinks glasses on the plane! And leg room!"
Cons: "I fly weekly for work, but last week I got to fly to Toronto for pleasure to see my fiancé. In all of my years of traveling, I have missed a flight maybe 5 times due to traffic, weather, or other uncontrollable factors. It happened to be that on my way to Chicago Midway, there was an accident on the road that stopped traffic dead for 40 minutes. When I arrived at the airport, I begged for people to help me out by letting me cut security lines so that I wouldn't be late, but alas...others were also rushed and the TSA agents weren't too helpful. I arrived at the gate for my flight about 3 minutes late in defeat. Oh well - it happens! What was really unpleasant was that nobody would help me out. I was charged $150 to "change" my flight instead of just getting rebooked on the next one the way any other airline would happily do. And to top it all off, I was given the runaround with 3 different Porter employees diffusing responsibility. I will be moving to Toronto after the wedding but will still work out of Chicago - which means that I could provide business to Porter Airlines for the next few decades! Because of this poor service, you have lost my business. I would rather fly with another airline where customer service is a priority. Losing years of a customer's weekly business over a $150 fee seems to me to be a rather poor business model and I am sorry that the bureaucratic rules in this case could not be bent."
Cons: "The fee for my bag was too high!"
Pros: "Not sure if this is Porter Airlines or the airport, but the lounge at Billy Bishop Airport is fantastic. Free water, coffee, and snacks - it is so home-y in there, which is amazing when you are away from home :)"
Cons: "There were many delays on flights took that were not communicated to me until I had boarded."
Pros: "Departing from Billy Bishop is amazing. Incredibly quick and convenient. Complimentary nacks and drinks in the gate area?!"
Pros: "I enjoyed the hospitality experienced. It stood out to me and I fly 3x/ month. In addition, I liked the lounge area was comfortable."
Cons: "It was crowded in Lounge area, so it was difficult to hear updates on flights/ gates."
Pros: "Porter lounge in Toronto"
Pros: "The service"
Cons: "The flight deleyed"
Cons: "Though they have a lounge it was not in good shape. Trash cans overflowing, seat cushions filthy. I appreciate that they provide food for economy passengers in the lounge but, if you provide good in plastic containers you need someone to empty the trash-at the least."
Pros: "There was an issue with the plane and once we got off the plane there was only an hour wait for an new plane."
Cons: "When we were about to take off we pulled to the side and sat there for 20 - 30 min before they told us there was an issue with the plane. Then we had to wait another 20 min before we got back to the terminal."
Pros: "Service. Location of both Toronto Island and Chicago Midway are closer to downtown than the bigger airports in each city."
Cons: "Porter was a nice, small, well-kept secret. Now they have expanded quite a bit and the lounge is always full, to the extent that people are sitting all over the ground. Flights are almost always late to take-off. I guess all good things must come to an end."
Pros: "Excellent. Polite service, free (and tasty) food + beverages, (dry and otherwise) comfortable seats, other customers polite, bilingual announcements, fast + efficient. Really impressed! Good price too."
Cons: "Nothing, really! No in-flight entertainment besides a magazine, but all short flights anyway."
Pros: "I took Porter many times in the past. Many delays, never major, and I found landing at city airport were convenient enough to Override the annoyance of the delays."
Cons: "This time my flight was cancelled. For no particular reasons (not due to weather). That was the only flight that was cancelled of the whole day. All other were flying. They did not say why. My guess is not enough passenger on the flight to make it worth it to fly for them. They rebooked me 24 hours later. I called customer service to ask for support and I received no support at all. I explained I was having a high risk pregnancy and was out of medication and needed to be at my DR appointment I had the next morning in Chicago. They said that there's nothing they can do. They also said additionally we also want to mention that we do not support for accomadation cost. I did not even ask but it's like they wanted to highlight that no support is given. I asked to speak to a supervisor. Told him I would like support to rebook a non Porter flight to get on time to Chicago. Again he said I am sorry we don't do that. I mentioned I was shocked that they don't even care that I was saying it was a medical reason and I asked for his name saying I will hold Porter responsible if any difficulty would happen because of this. At that point they searched for a solution. He said ok you can be on a flight but you need to board in 30 minutes. Impossible for me to do where I was but this should have been proposed to me earlier so I could have made it. And I would have done it. Second solution he gave me was to be in Ottawa boarding in 1 hour. Again impossible I was in Montreal with no car. He said you cannot hold me responsible if anything happen with your pregnancy I offered you solutions. Thank you Porter all impossible to do at the time you offered them. If you offered them all to me on time that would have maybe be possible. Anyway they made me miss 2 days of work + my doctor appointment I had to go without medication for a few days + paid for a extra hotel room. Next time I am taking air canada delta or United . I will pay more but at least I will have the guarantee to be taken in charge by their customer service if delays or cancellations happen."
Pros: "Passenger i sat next to who was also dissatisfied with Porter"
Cons: "Again, how is it possible that the board of Porter departures is about 10 flights and all ten are delayed constantly. I have never flown Porter without being delayed. Need to compensate travelers better for hours of their life they will never get back, and a 37 dollar baggage fee is absurd, not to mention a limitation of 9 kilos on a carry on."
Cons: "As our first plane was in late, we were worried to loose this plane. But they waited for us. We arrived on time for this one."
Cons: "We have been stuck in Toronto not knowing exactly when we could depart. We were starving over there because there is no proper food. We end up paying 50$ dollars for some bad food."
Pros: "They offered vegetable chips which were super yummy and different!"
Cons: "Had a delayed for almost an hour."
Pros: "From start to finish all perfect Thanks"
Pros: "The Toronto waiting lounge is incredible!"
Airlines flying to Chicago have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Chicago
Masks required on board, masks provided on flights to Chicago
Social distancing seating
Middle seats unavailable to book on flights to Chicago
Testing for antibodies, testing for symptoms for flights to Chicago
Waiving of change fees. Search flexible flights to Chicago