Recent Reviews
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- Negative
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4.0
Pros: The staff was excellent. The price was outrageous. Besides being $50 bucks more that I was quoted, I had to have put another $200 deposit in on top of the price of the car.
Cons: Had I known about the additional deposit based on being a resident of the state I was renting from, I would have had a different pick up and drop off set up.
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10.0
Cons: Nothing, worked really well.
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10.0
Pros: Staff was very helpful. They made it very easy to use the Kiosk. Faster than the line.
Cons: more clearly Let the customer know to pick up paperwork on first floor before heading up to car pick up area on the third floor.
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10.0
Pros: Pick up and drop off were really quick. Convenient and the price was good. Car was clean & ready to go. The staff was helpful, also offered an EZ pass for the tolls.
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5.2
Cons: Vehicle smelled terribly of smoke. We had to drive around the whole time with the windows down. Budget only offered a $20 credit for the condition of the vehicle
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10.0
Pros: Staff were amazingly helpful and friendly, very efficient, easy pickup and drop off.
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9.6
Pros: The staff REALLY went out of their way to be accommodating and personable!
Cons: The weather!
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8.8
Pros: Midway drop off is very convenient, quick and easy
Cons: Better instructions at O’Hare on where the shuttle picks up from the terminal. I went to the “shuttle center”, waited for 45 min, before asking someone and learning the rental car shuttle picked up in a different location
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10.0
Pros: The staff down in the garage was very friendly & informative :) explained that I would be better off with upgrading to I-pass for tolls , & they were correct
Cons: The lady at the front desk was a bit impatient with me & didn’t provide much explanation of anything
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10.0
Pros: Staff was Great worked within my budget and took a total of 6-7 minutes and I was in my car and on the road.
Cons: Nothing just keep doing what your doing.
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10.0
Pros: Excellent staff. Quick service. I got the car I expected.
Cons: Warmer weather. Free gas.
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8.4
Pros: Staff friendly and helpful, car ready right away, great to have the EZ pass to get through Illinois tolls
Cons: Airport signs could have been better--it was difficult to know how to get to rental car companies. Once someone directed us it was easy to get on a shuttle bus to the rental car terminal.
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10.0
Cons: Nothing, worked really well.
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10.0
Pros: Staff was very helpful. They made it very easy to use the Kiosk. Faster than the line.
Cons: more clearly Let the customer know to pick up paperwork on first floor before heading up to car pick up area on the third floor.
review from
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10.0
Pros: Pick up and drop off were really quick. Convenient and the price was good. Car was clean & ready to go. The staff was helpful, also offered an EZ pass for the tolls.
review from
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10.0
Pros: Staff were amazingly helpful and friendly, very efficient, easy pickup and drop off.
review from
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9.6
Pros: The staff REALLY went out of their way to be accommodating and personable!
Cons: The weather!
review from
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8.8
Pros: Midway drop off is very convenient, quick and easy
Cons: Better instructions at O’Hare on where the shuttle picks up from the terminal. I went to the “shuttle center”, waited for 45 min, before asking someone and learning the rental car shuttle picked up in a different location
review from
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10.0
Pros: The staff down in the garage was very friendly & informative :) explained that I would be better off with upgrading to I-pass for tolls , & they were correct
Cons: The lady at the front desk was a bit impatient with me & didn’t provide much explanation of anything
review from
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10.0
Pros: Staff was Great worked within my budget and took a total of 6-7 minutes and I was in my car and on the road.
Cons: Nothing just keep doing what your doing.
review from
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10.0
Pros: Excellent staff. Quick service. I got the car I expected.
Cons: Warmer weather. Free gas.
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4.0
Pros: The staff was excellent. The price was outrageous. Besides being $50 bucks more that I was quoted, I had to have put another $200 deposit in on top of the price of the car.
Cons: Had I known about the additional deposit based on being a resident of the state I was renting from, I would have had a different pick up and drop off set up.
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5.2
Cons: Vehicle smelled terribly of smoke. We had to drive around the whole time with the windows down. Budget only offered a $20 credit for the condition of the vehicle
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