Guest Reviews
Overall Rating
7.3
Good
Based on 4,713 reviews
Cleanliness
7.3
Comfort
7.2
Pickup/Dropoff
6.6
Value for money
6.8
Hertz car rental prices in Chicago
| Economy | C$38/day | |
| Compact | C$39/day | |
| Intermediate | C$42/day | |
| Standard | C$88/day | |
| Full-size | C$42/day | |
| SUV | C$49/day | |
| Minivan | C$84/day | |
| Premium | C$97/day | |
| Luxury | C$64/day | |
| Commercial | C$73/day | |
| Van | C$149/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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6.0
Cons: When we got in there was one man working and he was asleep on the counter. He was so slow it took 45 minutes to get our car.
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2.0
Pros: I didn’t like anything! I will never rent from hertz ! They denied me a car after getting my social security number ( which other places don’t even ask for that?) They denied me a car so I walked down to enterprise and got a car right away not social needed
Cons: Literally everything. Will never rent for again!
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7.2
Cons: Drop off wasn’t coordinated by them. Had to call the patking garage mantainance person to get in
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4.0
Cons: they tried to pin a smoking fee on me just because I didn't complain about the smell to them during my rental.
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6.4
Pros: The staff in Atlanta was very friendly and helpful.
Cons: Very slow processing for pickup. Car did not have useful features like unlock key fob or working bluetooth.
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9.6
Pros: The Hertz woman in Chicago was SO LOVELY! Best rental car experience EVER! She was kind and courteous and very HELPFUL!!!! What a great way to start a road trip :)
Cons: If the car had been cheaper, that's the only way it could have been better. The price was fine, but you asked what could have been better.
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10.0
Pros: The car!
Cons: After hours drop off wasn’t avail and the office was filthy.
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4.4
Cons: The car I received was broken and the service was terrible
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8.4
Pros: They were professional
Cons: The princess.. Especially for a small car like this ..
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8.8
Pros: Super fast process, great vehicle.
Cons: Only one staff member on day of pick up led to 1.5 hour wait to pick up.
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6.0
Pros: Staff was friendly, drop off easy. Car was almost brand new and loaded.
Cons: Cars were not available on arrival. Garage understaffed.
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10.0
Cons: Thank you very much, an excellent service, we are very happy with this travel car
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9.6
Pros: The Hertz woman in Chicago was SO LOVELY! Best rental car experience EVER! She was kind and courteous and very HELPFUL!!!! What a great way to start a road trip :)
Cons: If the car had been cheaper, that's the only way it could have been better. The price was fine, but you asked what could have been better.
review from
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10.0
Pros: The car!
Cons: After hours drop off wasn’t avail and the office was filthy.
review from
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8.8
Pros: Super fast process, great vehicle.
Cons: Only one staff member on day of pick up led to 1.5 hour wait to pick up.
review from
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10.0
Cons: Thank you very much, an excellent service, we are very happy with this travel car
review from
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6.0
Cons: When we got in there was one man working and he was asleep on the counter. He was so slow it took 45 minutes to get our car.
review from
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2.0
Pros: I didn’t like anything! I will never rent from hertz ! They denied me a car after getting my social security number ( which other places don’t even ask for that?) They denied me a car so I walked down to enterprise and got a car right away not social needed
Cons: Literally everything. Will never rent for again!
review from
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4.0
Cons: they tried to pin a smoking fee on me just because I didn't complain about the smell to them during my rental.
review from
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6.4
Pros: The staff in Atlanta was very friendly and helpful.
Cons: Very slow processing for pickup. Car did not have useful features like unlock key fob or working bluetooth.
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4.4
Cons: The car I received was broken and the service was terrible
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6.0
Pros: Staff was friendly, drop off easy. Car was almost brand new and loaded.
Cons: Cars were not available on arrival. Garage understaffed.
review from
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Where can I find Hertz car rentals in Chicago?
181 W Washington St, Hertz car rentals
Address
181 W Washington StPhone
+1 312 726 1476Top Tips For Renting a Car from Hertz in Chicago
- 25% of our users found rental cars from Hertz in Chicago for C$ 52 or less
- Book your rental car from Chicago in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Chicago are around 33% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Chicago
How much does it cost to rent a car from Hertz in Chicago?
On average a rental car from Hertz in Chicago costs C$ 57 per day.
What is the most popular rental car from Hertz in Chicago?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Chicago.
How many car rental locations does Hertz have in Chicago?
Hertz has 15 rental locations in Chicago. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Hertz offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
Yes
Does Hertz have a car rental location at the airport: Midway Airport (MDW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Midway Airport (MDW)?
Yes
Does Hertz have a car rental location at the airport: Greater Rockford Airport (RFD)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
Yes