Book Dollar car rentals in Chicago

Reviews for Dollar in Chicago

Recent reviews

Traveler rating

Wonderful

18

Very good

12

Good

1

Okay

6

Fair

3

Mediocre

0

Poor

58

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car was cleanrented the car

car i reservedgreat value

get the carfriendly staff

2.0

Additional charges that I did not agree to were applied at collection. When I realised and tried to get help to correct the errors by phone, email and in person I was repeatedly lied to by different employees. My Dollar experience has been fradulent behaviour from their collection staff compounded by appalling customer service.Reviewed 25 Sep. 2023

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4.0

Desk person asked if I wanted the Fuel deal to return it empty. I said no, I'll fill it up. She charged me for the fuel deal anyway and I didn't realize it until I turned the car in. Trying to figure out how to get my $66 back that I should not have been charged. Also, the line was 40 minutes long just to get to the counter. The actual car was fine, but the Dollar service is not good.Reviewed 9 Aug. 2023

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10.0

Was rather seamless. Woman who checked me in at pick up was a delight and very helpful. Same on delivery end. Van was in great shape and well maintained. Overall was a good experience.Reviewed 27 Jul. 2023

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2.0

Rip off. They did not honor reservation but for $425 they had a car for one day. It was also a pain waiting 67 minutes in line.Reviewed 25 Jul. 2023

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4.0

I think it's really f****** expensive.Reviewed 19 Jul. 2023

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2.0

The price was fantastic, and the car was in good shape. But the service was horrible. The lady at the desk refused to help us until our rental time. Then they kept us waiting even though there was no one else picking up a car. When we were ready to pick up the car, The people in the garage hardly gave us the time of day, and the lady at the desk yelled at us for going to the garage before our name was called, even though our car was ready. No one filled out the damage form before we left, and it just seemed like the dollar employees in Chicago were as unhappy as possible to have the jobs that they did.Reviewed 16 Jul. 2023

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2.0

Our pickup experience was horrendous, I have never seen something so unprofessional. First & last time I’ll be using Dollar.Reviewed 12 Jul. 2023

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4.0

Convenient way of booking. Lot of options. But equal amount is charged after booking by service provider. Not received final invoice or settlement.Reviewed 10 Jul. 2023

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4.0

Waited an hour to get the keys while all other counters were empty.Reviewed 4 Jul. 2023

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8.0

my flight was canceled so I was desperate to get home and I feel that the $380 charge for four hours of rental was predatory. The service inconvenience was excellent.Reviewed 30 Jun. 2023

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2.0

Horrible customer service car was dirty.Reviewed 20 Jun. 2023

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4.0

Upcharged to a wild degree for tolls and didn’t make it clear at all. As someone from out of town who is not used to Chicago toll roads, they made it almost impossible to avoid being charged way too much. Added on close to $100 to our bill for maybe $5 worth of tolls. Insane. The car also smelled a little like smoke and had a number of scratches and scuffs. The rental checkout and return area was a small, seedy kiosk inside the parking garage instead of at the desk with the other more well-known brands. I would not rent from this company again—despite the lower price, they’ll find a way to charge you extra anyway. At least they didn’t try to scam us out of any money for the scuffs and scratches that were already there, so that’s something.Reviewed 15 Jun. 2023

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• Has the Dollar rental car policy in Chicago changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in Chicago?

  On average a rental car from Dollar in Chicago costs C$ 76 per day.

• What is the most popular rental car from Dollar in Chicago?

  Compact (Jeep Compass or similar) is the most frequently booked rental car type from Dollar in Chicago.

• How many car rental locations does Dollar have in Chicago?

  Dollar has 3 rental locations in Chicago. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Dollar have a car rental location at the airport: Midway airport (MDW)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Dollar have a car rental location at the airport: Greater Rockford airport (RFD)?

  No (According to our data)

• Does Dollar offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  No (According to our data)