Book Payless car rentals in Chicago

Reviews for Payless in Chicago

Recent reviews

Traveler rating

Wonderful

7

Very good

6

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

19

Find reviews that mention:

car availablesaid they would

car was cleancustomer service

get the cargreat price

4.0

Everything was very confusing at pickup and drop off. The cars are collocated with Avis and Budget but the people and information are not. No instructions in my booking email, and poor signage at the O’Hare car rental facility meant that my wife and I wasted precious time wandering around searching for answers.Reviewed 19 Sep. 2023

review from

2.0

They could have more counters open and have a prebook time in advance at least 30 min… been waiting for an hour and a half to get the car and after I just gave up waiting and took a taxi. So if you can’t provide your clients with the car at the moment then give people instructions how long it’s going to take.Reviewed 4 Sep. 2023

review from

2.0

They didn’t give me my full deposit backReviewed 1 Sep. 2023

review from

8.0

Ummm They did not rip me off on full tank Fuel this time … like they did in BostonReviewed 21 Jul. 2023

review from

2.0

Customer service was terrible! Had attitude problems! Didn’t even get the rental car! I deserve a refund!Reviewed 26 Jun. 2023

review from

6.0

Great car. Too May extra extra charges just for extending the rental for a few days.Reviewed 1 Jun. 2023

review from

2.0

I came to rent a car on time but the location was closed so I was not able to get a car at allReviewed 25 Mar. 2023

review from

2.0

They require a ridiculous $300 deposit to rent a car!! Is not worth it because they will find the smallest reason to keep the deposit and lie about why they keeping it.Reviewed 13 Feb. 2023

review from

2.0

Being charged for full tank of gas when we brought tank back full.Reviewed 10 Nov. 2022

review from

4.0

The price was double what was advertised on Kayak and I used the car for less than a day (over $500 charge). I knew fees could differ but not to this degreeReviewed 18 Oct. 2022

review from

4.0

I needed to haul several moving boxes and luggage on a 1 way trip. So I reserved an intermediate size SUV (Jeep Cherokee or similar per website) to have enough cargo space with the back seats down. I was given a Chevrolet Trax which is a small compact SUV -- so narrow that it has no center console and only a driver armrest with none for passenger. The back slopes down and narrows quite a bit, limiting cargo area. I was told by the Payless counter agent that the Trax was the only option I could have at pickup and that it was indeed an intermediate SUV. I beg to differ. The only good thing was the gas mileage - averaged 34 mpg.Reviewed 10 Oct. 2022

review from

2.0

Waited 45 minutes for an attendant to come check us in. No one was at the gate, no phone number, and a longgggg line of angry people waitingReviewed 9 Oct. 2022

review from

More

• 5.6 /10Avis Car Rentals at Chicago
• 4.3 /10Airport Van Car Rentals at Chicago
• 4.9 /10Thrifty Car Rentals at Chicago
• 6.4 /10National Car Rentals at Chicago
• 5.2 /10Budget Car Rentals at Chicago
• 5.2 /10Hertz Car Rentals at Chicago
• 5.5 /10Fox Car Rentals at Chicago
• 7.7 /10Alamo Car Rentals at Chicago
• 7.0 /10Enterprise Rent-A-Car Car Rentals at Chicago
• 5.8 /10Sixt Car Rentals at Chicago
• 4.8 /10Dollar Car Rentals at Chicago

• Has the Payless rental car policy in Chicago changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Chicago?

  Standard (Class Commercial Truck or similar) is the most frequently booked rental car type from Payless in Chicago.

• How many car rental locations does Payless have in Chicago?

  Payless has 2 rental locations in Chicago. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Payless offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Payless have a car rental location at the airport: Midway airport (MDW)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Midway airport (MDW)?

  No (According to our data)

• Does Payless have a car rental location at the airport: Greater Rockford airport (RFD)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  No (According to our data)