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8.0
Pick up was a bit more complicated than we were used to as we had to walk through much of the parking lot at ohare to find a car that was available. Also I wish the different drop off fee wasnt so expensive. I did appreciate being able to drop it off at a location in town rather than the airport.Reviewed 6 Dec. 2022
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10.0
John was a lifesaver and everyone I dealt with was very professional and kind.Reviewed 6 Aug. 2022
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10.0
Enterprise always offers better service. On this rental, the guy offered me a choice of SUVs and (when I explained I was picking up my kid from college) said he could substitute a minivan at the same price. That worked better for me so I ended up in a nice, new hybrid minivan for the long ride.Reviewed 29 Apr. 2022
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2.0
1.5 hour wait... told things I knew were not true. Car smelt like smoke after the detailing smells wore off. Not a fun experience at all and will not use Enterprise again.Reviewed 17 Dec. 2021
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7.9
The staff were very helpful and friendly. Pick up and drop off we’re smooth. There was some trash in the car, under the seats, water bottle and receipts, so they could do better on cleanliness. Overall, a good experience!Reviewed 14 Jul. 2021
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10.0
Pros:Pickup and drop-off was very fast with the exact car I had reserved.Cons:Rental car prices can always be lower, right?Reviewed 29 Jun. 2021
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2.0
Cons:Charger 40% more on top of quote due to an additional “surcharge/tax” which I wasn’t told about until the very last minute of getting the car. Lame.Reviewed 14 Jun. 2021
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10.0
Pros:Easy pickup and drop off - friendly staff - clean and comfortable carReviewed 30 Nov. 2020
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10.0
Pros:Easy pick up and drop offReviewed 23 Nov. 2020
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9.2
Pros:Very helpful staffCons:A lot of hidden fees I wasn’t aware ofReviewed 10 Jul. 2020
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10.0
Pros:Staff super friendly and helpful. Everything was super easyReviewed 6 May 2020
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9.2
Pros:Staff was friendly, car clean, drop off pick up easyCons:Bigger carReviewed 2 Dec. 2019
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