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|"Everything the staff was super friendly."||(in 93 reviews)|
|"It was perfect,bar was excellent."||(in 23 reviews)|
|"Good breakfast friendly and helpful staff."||(in 64 reviews)|
|"Everything was falling apart."||(in 9 reviews)|
|"Shower curtain was moldy."||(in 7 reviews)|
|"Bed bugs, water was not clean in bathrooms"||(in 10 reviews)|
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Free wi-fi (but it was slooooooow since they were fully booked). Pool, warm breakfast included. Close to Jack Frost.
This is a former Ramada and it's a little run-down. We visited on President's weekend and it was fully booked - paid $250 for two nights. Aside from the rooms being run down a bit, it was nice enough considering. The breakfast offered warm scrambled eggs and home fries that were included. There is a restaurant on site - we didn't attend because there was only fried bar food. The pool was heated but the room the pool was in was SO COLD. They do not clean your room unless you put the hanger out. Something that didn't really bother us, but was concerning, was that there was a freezing rain shower overnight and they did not treat the parking lot or walk ways at all - it was a sheet of ice. We made it out ok. This is a no frills, slightly run-down hotels, but it was fine for us.
Lack of Cleanliness
I liked the location, which was right off of the highway and just down the road from my family’s cabin and the Francis E. Walter Dam. I also liked that the facility offered a pool, some fitness equipment, a hot breakfast, and games and barbecue equipment outside.
This facility is unclean and not maintained well. The scariest experience was in using the elevators to go to our room on the fourth floor. The elevator is very shaky, and some of the buttons either don’t work or don’t light up. However, following breakfast one morning, I left the breakfast area holding my toddler’s hand in one hand and the remaining two sips of my coffee in a cup in my other hand. I entered the elevator and upon reaching the fourth floor it shook so violently that my hot coffee was thrown all over my family and the elevator itself. It didn’t do that every time, but once was enough to scare me. As far as cleanliness goes, the list of disgusting and unclean items is long. To start, there were disgusting stains on the sheets and comforters which made us wish we brought our own sheets to sleep on. The cleaning staff left a used washcloth from the previous occupant hanging on the shower curtain rod which means they also didn’t replace the shower curtain between guests. There were stains and bubbles on the ceiling where the roof clearly leaked or is leaking. The juice dispenser at breakfast was broken and no water was available. The eggs at breakfast were also severely undercooked. Lastly, it’s good that this wasn’t a business trip for me because the Wi-Fi, although it was free, was extremely slow.
With a stay at Pocono Resort Conference Center - POCONO MOUNTAINS in White Haven, you'll be within a 15-minute drive of Jack Frost Mountain Resort and Hickory Run State Park. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in White Haven? This hotel has facilities measuring 7750 square feet (720 square meters), including a conference center. Free self parking is available onsite.
based on 1,003 reviews
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Most Popular Landmarks
- Hickory Run State Park 6.3 km
- Lake Harmony 7.6 km
- Big Boulder 8.3 km