Cons (-) Front desk staff very inattentive, face and fingers in phone instead of paying attention to customers. Pool area closed at night and morning when I needed to use it. Restaurant food very mediocre and overpriced. $3.75 for a cup of tea?
3 stars
Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
Photos of Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
Overview
Situated in Lakeville, Holiday Inn Hotel & Suites Minneapolis-Lakeville is within a 25-minute drive of Minneapolis-Saint Paul International Airport and provides a sauna, a Jacuzzi and an indoor pool. It has a fitness center, as well as a concierge, water slides and a kids pool.
Porters, an atm/cash machine and luggage storage are just some of the available services at the hotel. Laundry facilities, room service and a games room are also provided.
Holiday Inn Hotel & Suites Minneapolis-Lakeville has 132 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. They are also equipped with a refrigerator, a microwave and a dishwasher.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close when looking for a bite to eat.
Latest deals for Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Fireplace
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Pool view
- Storage available
Bathroom
- Shower
- Shower cap
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Room service
- Key card access
- Express check-out
- 24hr front desk
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Hot tub
- Indoor pool
- Sauna
- Water slide
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Water park
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Kids meals
Parking and transportation
- Free parking
Outdoor
- Balcony
Fitness
- Fitness centre
Reviews of Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
8.4
Very good
152 verified ratings
Wonderful
74
Very good
28
Good
16
Okay
10
Fair
14
Mediocre
3
Poor
7
Summary of reviews
Guests say
Guests enjoyed the great pool facilities for kids and the overall cleanliness of the hotel, but many expressed dissatisfaction with the inattentive service and cleanliness issues in common areas. The restaurant received mixed reviews, with some guests finding it convenient but overpriced. Overall, while the waterpark ambiance was a hit for families, improvements in service and cleanliness are needed.AI-generated from customer reviews
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Cons (-) Night desk staff was pretty difficult to engage; had visitors(?) at the desk too who seemed to be distracting the two employees from customer service. The job got done fine--just with less friendliness than I felt like I paid for.
Location
20800 Kenrick Avenue, Lakeville, MN 55044
What's nearby
- Emil J. Oberhoffer House6.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
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See most recommended stays in LakevilleGood to know
Value for money | 7.9 |
|---|---|
Distance to downtown | 4.2 km |
Nearest Airport | Minneapolis St Paul |
Distance to airport | 26.9 km |
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