Hotels near Laredo airport

Pros: It was clean and comfortable

Cons: I didn't like being charged $803.41 total for a 2 day stay and my account being overdrawn just before leaving town for the Christmas Holiday.

Pros: Location and two bedrooms

Pros: BREAKFAST WAS OK , BUT CAN DO BETTER.

Cons: VERY POOR CLEANING EVERYWHERE IN THE ROOM, CORNERS OF ROOM , FLOOR AND BATHTUB, ALSO SOFA BED WITH GARBAGE UNDER THE MATTRESS.

Pros: Space was great.

Cons: there was stains on the bed.

Pros: That is was a place to stay after a long trek. That's it. And if I wasn't so tired, I would have left.

Cons: Well, Laredo is not the hot spot of the world to be in to begin, but this property was not very friendly-looking, dirty on the outside, not particularly welcoming, provided little information about the workings of the hotel, the pool was the size of a bathtub and the bed not very comfortable. One of the desk attendees might as well have not been there. Another was trying to be of use and a bit more helpful. I would never go there again. And I generally really like Marriott properties. Whomever in charge there is not very in charge. Thank you. This is the first time I have ever given a negative review and I work and travel all over the world.

Pros: Wifi can be better

Cons: Wifi and breakfast

Pros: We absolutely loved our room! Perfect size and everything.( Very spacious) the staff was amazing. children and I really enjoyed the pool.we just wished we could had stayed in it longer maybe till 10:30pm or so and it not close it at 9.

Pros: The suite was roomy, clean, and stayed very cool and we like the thermostat on 65°.

Cons: Nothing, everything was great!

Pros: Nice stay very welcomed .staff was awesome

Cons: Just the fact that there was no front canopy couldn't distguish the front from back

Pros: They upgraded my room at no extra charge

Cons: It’s not like it use to be. The breakfast girl was a little rude and not as friendly as they were before the Pandemic. I will still stay because it’s close to were I work when I’m in Laredo.

Pros: The wonderful service and breakfast and exceptional staff

Cons: I did not receive two bottles of water each day in my room

Pros: The amenities that were indicated on the website (but very disappointing when they were not available).

Cons: My wife and I chose this hotel to celebrate New Year's Eve based on their restaurant, bar and room with hot tub. However, the restaurant and bar were closed, and the hot tub was broken. We were placed in a cheaper room without a hot tub, with no discount.

Cons: The sleeper sofa was not comfortable. The mattress was not good.

Cons: Toilet was not working. We were informed that because of Covid they rooms were not being cleaned daily. We have stayed at other hotels and they do clean the rooms everyday. On the contrary, we believe that because of Covid rooms need to be cleaned daily. Also, they did not even bring coffee to the room to refill.

Pros: we felt very safe, the room was very nice, the glass elevators are fun for the kids to ride in.

Pros: Excellent location

Pros: The staff was very helpful and friendly. Breakfast staff was great.

Pros: Very friendly staff and the beat location

Cons: The room was not clean .. found wrapper from previous guest under the bed and table . I had to buy my own cleaning and disinfectants .. there was something in the room that made you cough so I slept with my face mask . Room was not disinfected.

Pros: The room was clean and staff very friendly.

Cons: The air conditioner has a preset limit at 75 degrees and it was a hot, miserable night and I didn’t get any sleep because it was so hot.

Pros: no hassle check in

Cons: wanted single large bed got 2 small beds

Cons: Door closer was too strong and caught my arm and lacerated it and removed a large patch of skin.

Pros: Nice an clean

Cons: Nothing

Pros: Nicest hotel in Laredo, and close to anything worth visiting.

Cons: No.

Pros: everything

Cons: no

Pros: The hotel was very clean and our room had enough space for me and the kids.

Pros: Friendly staff

Pros: As usual the rooms were great, breakfast was fantastic and the free happy hour is why I use the Embassy Suites Hotel

Cons: Many of the staff, while they were very friendly, spoke zero English. Unfortunately, I even had one person when asked to help me with something said something in Spanish and turned and walked away and helped someone else.

Pros: Location

Cons: Band playing in ballroom vibrated until early hours. Called front desk. Not much improvement.

Cons: There was an issue with the valet carts. They were not available and the staff didn't know were they were.

Cons: IMPORTANT! As per the employees, the hotel was FULL BUCKED UP of COVID-19 MEDICAL PERSSONEL ASSISTING THE FULL OF COVID-19 PATIENTS HOSPITALS AT LAREDO, TX. I WAS NOT INFORMED WHILE RESERVING OR ARRIVING THE HOTEL, UNTIL NEXT MORNING WHILE LEAVING. NOTICED THE BIG PRESENCE OF UNIFORM NURSES DURING BREAKFAST. THIS IS NOT RIGTH. MY HEALTH IS IN BIG DANGER. I CONSIDERE THE HOTEL RESPONSIBLE. I PHISICALLY VISITED OTHER HOTEL (GARDEN INN LAREDO, TX. ALSO A OPTION OFFERED BY BOOKING) BEFORE CHOOSING THIS HOTEL, AND REJECTED THE GARDEN INN HOTEL BECAUSE IT WAS NOT SAFE/CLEAN ENOUGTH. IN THE GARDEN INN WAS A LOT OF PEOPLE SMOKING EVERYWHERE, NO FACE MASKS, ETC. I PICKED UP THE BEST WESTERN PLUS HOTEL AT LAREDO, TEXAS, BECAUSE IT LOOKED CLEAN AND SAFE, BUT SHOUDED REJECT IT BECAUSE ALL THAT COVID-19 MEDICAL PERSSONEL STAYING ON IT, INCREASING THE RISK FOR MY HEALTH. AS PER THE EMPLOYEES, ALMOST ALL THE GUEST WERE NURSES TAKING CARE OF COVID-19 PATIENTS. WOULD YOU STAY IN THAT HOTEL???????? NO ONE WOULD!!!!!!!

Pros: Everything very convenient..

Cons: I can’t complain there’s nothing I don’t like about the property 👍🏼..

Pros: Breakfast could’ve had more option like bean n cheese for those who don’t like eggs! I know because of covid things are limited but not everyone eats eggs n we would like something warm as well!

Cons: The pool closed

Pros: Clean,Spaceous, friendly staff.

Cons: Everything perfect.

Pros: I appreciated the cleanness and friendly atmosphere as soon as we came into the lobby and registration area. The room was nice and very clean, Everything was working just fine.

Cons: NO!!!!

Pros: Very clean room and quiet!

Pros: The breakfast was really good

Pros: Room was clean, air conditioner was nice and cold. Bed was comfortable.

Cons: Shower water kept seeping out and there were no towels when we checked in.. so had to keep asking for more towels to soak up water. Room was a felt empty and forgotten like it had not been used in a while.

Pros: Location and cleanliness

Cons: Jacuzzi wa not working and we were planning on using it

Pros: It was a great experience. Clean rooms and no old or bad smells.

Pros: Staff was professional and friendly

Cons: Beds were too no foot steps and when your 4'11 its hard to get in bed.

Pros: It was new. It was clean and it had a great indoor pool .

Pros: Clean and quiet with very friendly staff

Cons: Very satisfied

Pros: Room very similar to Motel 6 and I will not be staying again.

Cons: Breakfast area does not have a large range of selection. Rooms are outdated.

Pros: Cleaness and the pool

Pros: Location

Cons: The room was like a frezer. Very cold and not warming up no matter what setting was used

Cons: The pillows were very uncomfortable. Small and bulky.

Pros: Friendly staff , clean , and heated pool.

Pros: The staff was very nice.

Cons: I got bitten by bedbugs at this location :( very unpleasant

Pros: Clean, comfortable beds and pillows.

Cons: The wifi does not work properly, it will connect and disconnect every 5 minutes. The pool is only open till 8pm. The pool room is very hot! Did I mention the pool is too small.

Pros: everything

Cons: the alarms woke us up the noise in hall

Pros: Great Staff and very Clean!

Cons: Location but did like that there was a security guard at all times.

Pros: Very nice and clean hotel. The location is close to everything with easy highway access without the constant traffic noise.

Cons: Some confusion on check in regarding prepaid or just reserved.

Pros: May be the Gym is so small.

Cons: I love it!!!

Pros: Location! And all amenities provided!

Cons: No place to charge my phone using aux cord.

Pros: Nice, clean

Cons: trash dumpster located beneath window, trash pick up early and woke me up, relocate dumpster not directly under guest rooms.

Pros: Room was large and comfortable. Staff was nice at check-in. Pool area looked nice, but not for me in January. I would stay again.

Cons: I seems that the breakfast seating area was a little undersized.

Pros: I love. how they found a solution to an inconvenient I faced during the registration. Super sweet people

Cons: Everything was great!

Pros: Breakfast

Cons: Thin walls, heard a lot of noise from outside

Cons: I found a giant roach in the toilet one night. I do not know where it came from.

Pros: Great price. Fantastic breakfast and the eggs were delicious. Chef is the best! Spacious room. Happy Hour on Mon-Wed offers drinks/meal MUST DO! Definitely staying again and bringing my pets $75 fee for one or more pets.

Cons: The bed was a bit too hard for me and the pillows are too soft. But that's me.

Pros: Price, location, nice facility

Pros: Nice spacious clean room and enjoyed their continental breakfast.

Cons: No faxing services and we were not able to check in early. All my previous hotel reservations have allowed early check ins.

Pros: Absolutely love it here. Very clean and the beds are extremely comfortable!

Pros: Clean and beds are soooo comfortable

Pros: Excellent location large rooms

Cons: Housekeeping could do a better job. Multiple stains on carpet and sofa.

Pros: Not much

Cons: I was woken up by a couple in the room above me at 0755. The were SCREAMING and arguing. I called the front desk and nobody picked up after 5 minutes.

Pros: Room was clean and the bed was comfortable. Staff was extremely nice.

Pros: Bed was comfortable

Cons: Tv did not have a variety of channels

Pros: Clean and wonderful employees

Pros: The breakfast was the only thing good about this place

Cons: The restroom wasn''t clean the room wasn''t clean I looked on the bed and there was hair everywhere. Also they had construction going on in the hotel and was not able to get a refund. My wife cant be where it''s dusty she has real bad asthma

Pros: proximity to fwy

Cons: old bed, sink that was clogged, tv channels not working

Pros: location and comfort

Pros: Location

Cons: I ask to sign in for the rewards program, the staff dont help

Pros: Room was very clean and confortable.

Cons: Exercise room didnt have much variety of exercise equipment but overall very good.

Pros: Clean, free wifi, free breakfast

Cons: Make sure to review your bill. I was double charged for my stay.

Pros: Everything

Cons: Everything was perfect

Pros: How spacious the room was and the welcoming feeling from the staff.

Cons: No

Pros: Very nice with a great location.

Cons: Need staff to remind people to wear their masks! Too many guests were not wearing masks. There was plenty of signage, but staff needs to call out people not doing the correct things.

Pros: Very clean rooms and the location was just right close to the airport. Great service. Store and restaurants within walking distance. Cant get no better than that.

Cons: N/A

Pros: I liked that the hotel was pet friendly.

Cons: I didn’t like that it was next to a bar/club. The music made it difficult to sleep. Being that the hotel wasn’t very busy, I am disappointed that they didn’t provide us a room on the other-side of the property -knowing there was a club next-door.

Pros: Rooms are clean staff is nice and so is breakfast

Cons: Nothing

Pros: Wonderful good coffee,fruit,yogurt and oatmeal All the bread fresh All breakfast was delicious and the bar very clean

Cons: The lobby is beautiful and clean

Pros: Great location with an attentive staff.

Pros: room was clean and neat

Cons: The elevator is very noisy. My room was next to the elevator and it sounded like someone was banging on a pickax all night.

Pros: Clean and friendly service. Would go back here in a heart beat

Cons: Nothing

Pros: Cleanliness, staff was wonderful

Pros: The size of the room was spacious. Convenient location.

Cons: Staff was not readily available at the front desk when I was checking in and out, leaving me to wait for someone to notice me. Staff should consider leaving a bell on the counter. My bed had two small spiders on it when I pulled back the sheets.

Pros: Best front desk Staff.

Cons: Floor Ice machines did not function, but you can do some ice with the fridge assigned at your room.

Pros: Staff were friendly, room was clean and spacious, land there were plenty of restaurants nearby.

Cons: No

Pros: The staff did a great job making sure our room stayed clean. And they were very friendly and professional

Pros: It was great. Every time I left or came back, they would ask how I was and if I needed anything. I really liked the dinners given by the hotel so all the guest could meet and mingle.

Cons: Nothing

Pros: Location.

Cons: Breakfast was picked up promptly, turned around and even fruit and cereal was gone even though plenty of guests were still eating.

Pros: Location clean

Cons: Limited breakfast. No security in parking lot

Cons: The tub hAd water stuck in it. . . 😞😞😞

Pros: Very Clean

Cons: the whole place super clean, the elevator needs maintenance and the people who work super friendly only a old man from maintenance and cleaning who walked inside the hotel without a face mask as if nothing was happening, I never saw him with the mask, for the good of him and of the people should review that

Pros: Staff was friendly, facility was clean.

Cons: Coffee supplied in lobby was not kept fresh all day.

Pros: Staff was very friendly!

Pros: The price, room and location. Too hard to pick just one

Cons: No

Pros: Nothing

Cons: No AIr Conditioning in room.

Pros: It was bad I didn't even spend the night there it was thatbad

Pros: Breakfast

Cons: The room smelled musty, the water in the shower/tub when you showered didn’t go down so you were taking a shower in a tub of water.

Pros: Cleanliness

Cons: No

Pros: The rooms are excellent. Bigger than traditional size. Very clean and newer furniture. The lodge is very well equipped.

Cons: No

Pros: Good room location.

Cons: No.

Pros: Great location

Pros: The pillows were nice

Cons: The sofa bed was a bit worn out which gave a bad image

Pros: You Room size and happy hour

Cons: TV sucks

Pros: Location, newer hotel and breakfast.

Cons: Stained mattress, stains on wall and front desk not answering phone.

Pros: One of the best rooms we had on this trip.price was a little high however they have a great product.

Cons: Once again we were on the second floor and far away from everything.

Pros: Clean and friendly staff

Cons: I had a problem with the door and key.

Pros: Location

Cons: Rooms were dated, water lukewarm, beds were small, furniture was old. Overall, did not come close to the quality of three star room we normally receive. Original price listing was clearly overpriced, therefore discounted price was also deceptive.

Cons: Not a 3 or 4 star hotel not clean enough humid beds are too small

Pros: The location

Cons: The Romo esa not clean.

Pros: It was ok

Cons: They charged me for wifi. Aprently i accidentally clicked on premium. The rooms sheets looked used from the night before. Blood was on the curtins.

Pros: Not much, I liked about this hotel. Bad smell. For a "Springhill Suites By Marriott" my expectation was high. Disappointed. Florin

Pros: The breakfast was nice as was the social hour.

Cons: Unwilling to accommodate room choice selection.

Pros: Clean.

Cons: Thin walls. You can hear everyone around you.

Pros: near airport

Cons: room was 1 star. disrepair and dirty

Pros: The property was clean and the staff was friendly

Cons: No complaints

Pros: location

Cons: great

Pros: All good

Cons: Nothing

Cons: Dirty bathroom floor. Elevator loud thud noises. No remote control in the room. Pillow not that comfortable.

Pros: Front desk lady was attentive and willing to help.room was clean

Cons: Bath tub

Pros: Quiet..

Cons: We didn't have a fridge at first but then moved to a room with one.

Pros: -Visible mold in the bathroom roof. -Extremely noise generated by the small freezer. -Desktop lamp without ON/OFF button.

Cons: N/A

Pros: Staff was very nice and helpful. Bed was super comfortable.

Pros: Did not have breakfast because the staff was running late setting up and the server was in a bad mood cause she was running late. I asked her for a to go yogurt and she said I couldn't because they weren't ready yet. 15 minutes past breakfast time.

Cons: Breakfast staff not friendly at all. It was a sunday morning and the server was not in a good mood. More pillows. We only had two pillows on a king size room

Pros: Nothing

Cons: Poor management refused to clean room for a two day stay. Laundry room broken. Vending machines not working.

Pros: Clean , good WiFi

Cons: N/a

Pros: Loved it so nice and staff got us breakfast even after we were late

Pros: Easy clean nice firm bed

Cons: No

Pros: Bed and room decor outdated in comparison to exterior of hotel,

Pros: Location

Pros: Location

Cons: Hot tub has been broke for a year, it has a foot of slimy water in it with cigarette butts floating. Disgusting. 1 elevator was down. Line to wait to get to go to your room. Keg beer for happy hour was old.

Pros: Staff was professional, friendly very accommodating and responsive to our requests.

Cons: Breakfast ends too early :)

Pros: Room, pool, common areas, gym

Cons: Not enough breakfast for the amount of guests

Pros: Best price

Pros: Very convenient to airport.

Cons: 1. The restaurant/bar directly across from hotel open until the wee hours was not a weekend) and things got rowdy in their parking lot then. 2. Went outside late to smoke, wearing casual clothes; was asked on my return if I was a guest; didn't like that.

Pros: Good

Cons: Nothing

Pros: Room was very clean. Front desk staff not trained The phones in the room did not work. TV schedule room is not correct

Cons: Hotel is older but clean. Needs to be renovated

Pros: Beautiful and excellent

Cons: Really clean and friendly staff

Pros: Comfortable, affordable, and clean

Cons: Breakfast. Spicy Bean burritos for breakfast...why?

Pros: In the nice area of Laredo. Safe and close to malls. Very comfortable beds.

Cons: The la Quinta used to let dogs stay for free now they charge 25.00 plus tax. Won't be staying there again.

Cons: The bathroom door wouldn’t close right and the flushing button of the toilet was broken

Pros: The front and back doors and direct entry from parking lot.

Cons: Our front door didn't lock. But they sent someone quickly after we called and fixed it in the morning.

Pros: Location is great.

Cons: No hot water.. just almost warm. Ice machine didn't work. Lady at front desk was very rude and sarcastic. I didn't not ask for special accommodation simply paid my room and the way she spoke to me was very sarcastic and rude. Almost as if she expected I wouldn't have money.

Pros: It’s a very nice hotel very pretty but I kept asking for them to clean the floors in my room because we stayed for more than a day ... and cleaning lady never arrived. I think they need a little more attention on that to keep their clients happy... but other than that it was a nice stay ... would maybe stay again...

Cons: Floors not clean... since the first day we stayed

Pros: Lots of greenery

Cons: No

Pros: TRAFFIC SLOW DAY AFTER THANKSGIVING NO DINNER AT CABANA BUT WE ENJOYED HOT DOGS ANYWAY.

Cons: HAD TO WAIT 1 HOUR FOR COURTESY VAN AT BORDER IN MISTY RAIN.

Pros: garden, safety.

Cons: had a problem with courtesy van from border.

Pros: Great friendly staff/ rooms are clean. Great family place. On Saturday they host a "Happy Hour" for quest. Free nachos, hotdogs and Beer (limit 2 per quest).

Cons: nothing

Pros: Location was great!

Cons: The room smell!

Pros: Very clean

Cons: The shower has a very low water pressure The elevator wasn’t working properly

Pros: Location

Cons: Elevator being out of service on check out day

Pros: Nothing was good in this motel the photos on website are not real The place was completely dirty

Cons: Nothing was good in this motel the photos on website are not real The place was completely dirty

Pros: Convenient to get to restaurants and gas station, and airport is also close by.

Pros: Location and price.

Cons: There was no coffee pot in room, nor shampoo or body wash.

Pros: Pool

Pros: It's location

Cons: No

Cons: No bath

Pros: No bathtub

Pros: location is great

Cons: no iron.

Pros: convenient and safe area. near air port

Cons: the dead bolt did not work for the room they gave me and the water pressure in the shower was week

Pros: Price was good and room was clean

Cons: Not very comfortable-pillows super flat and no amenities

Pros: The hotel is reasonably priced. It is a new facility and they were pet friendly. The room has a microwave and a small refrigerator. There us also a wash area to do laundry.

Cons: The pillows were not enough and they did not have extra bags in the room for use. There is no vent in the bathroom.

Pros: swimming pool

Cons: Evriting is good

Pros: Very nice location

Cons: Not very clean in the restroom. Carpet around bedside could be cleaned.

Pros: Clean/ Very welcomed

Cons: N/A

Pros: Mask policy was strict, the way it should be

Cons: Loud neighbors in hallway

Pros: Plenty of lighting and safe box. Yes.

Cons: No small fridge.

Pros: Clean sheets and towels. Comfortable bed with plenty of xtra pillows. Relatively quiet Easy access parking and elevator.

Cons: Got charged additional money for Xtras (safe deposit box) not booked or requested but added by hotel. Sheets where super wrinkled Flooring was not washed therefore I highly question the sanitation standards that they claim on their advertising

Pros: You book me the wrong room red roof inn charged me for tge same nite you book. You answeringvservice to fix booking is the worst.

Cons: Yoy are the worst application on bookung. I will never used you again. Telling my bank not to pay you the guaranty payment since you book the wrong room.

Pros: The location The hotel looks nice from outside not the inside

Cons: Hotel looks nice outside but the inside looks old and dirty my room had no fridge no microwave I had a very hard time to switch to one with fridge and microwave but end up paying more I do not recommend this hotel?

Pros: The bed was decently comfortable & I loved the arm chair.

Cons: There is no coffeemaker in the room, no hair dryer, no lotion in bathroom, no fridge, no microwave. The lady who cleaned our room took our hand towel & didn't replace it the couple days we were there, we had to use a wash cloth to dry our hands. Since there is no tissues in the room, we used more toilet paper. The cleaner didn't give us an extra roll the last day we were there and we ran out.

Pros: Muy atento el personal, me atendieron en español, todo muy bien, limpieza también.

Cons: No me gustó que para el segundo día me deshabilitaron la llave, salimos en la mañana y al regresar no podíamos entrar, me habilitaron de nuevo sin problema

Pros: Clean rooms no bad odors bed was great.

Cons: No continental breakfast but no complaints.

Pros: Great and Fast Customer Service No complaints

Pros: Location and service:

Cons: Everything alright!

Cons: The bathroom had no auxaust fan, there was no refrigerator and no coffee maker in the room.

Pros: very friendly staff

Cons: we waited 1 hour before being able to get out room the system was down then when we were in our rooms we tried renting a movie and we couldn't because we had not been checked in and the TV had nothing to watch

Pros: I love the location of this hotel. It was adjacent to Sam’s club and whattaburger restaurant. It also has easy access to I-35 and a few minutes drive to the mall. If you’re on a budget, I would recommend this hotel.

Cons: The two-door elevator and the smell of the carpet. I pressed the wrong button for the elevator one time,, instead of 1.. I pressed 1R. It opened to the hotel laundry room. The carpet did not smell fresh.

Pros: Good location and price .last minute reservation was good!!

Cons: So..I miss continental breakfast.they offre us just coffee.

Pros: The hotel had a very bad ordered the hotel customer service did not speak any English the hotel was during renovation so it was very loud some of the rooms for making so much complicated just to get to my room it was just an overall horrible horrible expe

Cons: The best thing to say about this hotel please don't ever make any reservation for the Red Roof Inn no English bad rooms bad odor they was doing drugs that had alcohol bottles in the pool room was dirty that bed covers with dirty the tissue was you the toi

Pros: Price

Cons: Needs renovation

Cons: very disappointed with the service and the room the room smell bad and the air conditioner was not working well. I had to go to my function but when I came back it was 2:00am. the room smell bad an there was no air coming out of the restroom vent.

Pros: nothing

Cons: The hotel lied to my employee by telling them my card did not go through when booking and she needed to pay. I was still charged so obviously that isn't true. i now have to seek a refund, plus she said they were rude and room very dirty and nasty.

Pros: Price.

Cons: I arrived 1 hour before check-in and was told "check in is at 3". That's all that was said; didn't offer to see if there was something available. Disinterested staff. The room had awful dirty smell.

Pros: Price

Cons: There was a bug in the bathroom. The commode started leaking, so they moved us to another room. I had to change room keys.

Pros: There was nothing to like.

Cons: It was dirty in the halls and in the room. There was what appeared to be mold around the caulking in the bathtub. Our room had cockroaches crawling about. The halls, as well as our room, smelled bad. We could not stay there and left after sleeping a bit.

Pros: Pool was clean and there were rooms available on the ground floor with outside access. I travel with a lot of equipment and it is important to me to be able to easily bring things inside at night

Cons: Room was clean but the cooling unit filter was very dirty and triggered my allergies.

Pros: Location

Cons: What I did not like is there was no ironing board, and no hair blow dryer in the room.

Pros: It's close to many stores

Cons: There was a pizza box with 3 slices under our bed

Cons: I have to kill a little cockroach in the bathroom.

Pros: Nothing. Next to fire station......

Cons: Unfriendly check in,asked for 2 keys,got 1,didn't work,back to office for 2 working keys,booked room w/fridge,coffee maker and microwave,no fridge or microwave,back to the office,no room w/those available,WHY make a reservation?too late to cancel,sadness.

Pros: The price

Cons: They need to do a lot to bring their rooms up to date.

Pros: Stayed there 2 nights, different rooms and reservations. First night experience was good.

Cons: Stayed there 2 nights, different rooms and reservations. First night experience was good. Second was absolutely horrible, room had blood stream in two different areas of the ceiling plus on the light fixture on the ceiling. Had blood stain carpet

Pros: The toilet was running all night and since I'm handicapped I couldn't fix it and finally I tried to get to stop at so I didn't get a good night's sleep it was a very loud pitch noise they weren't able to fix it till the morning I wish they would have thought it me an extra day for the inconvenience of dealing with a sound and also I told them about the phone cord does need to be repaired it makes a crackling sound

Cons: I felt like I said and credit hit for yesterday because of noise was so loud I could not sleep instead the manager just told me thank you for being a plumber I also asked the manager if they can help me out because I'm heading out and I was going to stay here for additional days if he could honor the price I have four whole 9 days we did not help at all I was able to get a better price somewhere else so he lost business Ivory stay here for more than a week when you have a loyal customer you should keep him happy those customers are the ones that keep your business going I've been a manager for Walmart for many years and HEB and customer service comes first I would have credited it we're giving them a gift card or something for his inconvenience if you have any questions please call me my name is Philip area code 956 235 4580 sincerely Philip fierros

Pros: It wasnt that bad for the price

Cons: Staff when I checked in was very serious. Not even a welcome to the Red Roof Inn. Needs a little better customer service.

Pros: The staff was very friendly.

Cons: I tried to be optimistic, considering the good reviews and the great photography work done by marketing...but...The elevator smelled, the hallways were grungy, and the room was below par. The towels felt like a facial scrub and the sheets were stained....

Pros: Good room for a good rate.

Cons: The room smell bad

Pros: The room was musty and looked like the walls had been damaged by water. The air conditioner worked, but was not very adjustable.

Cons: Mustiness of room was really not good. Staff said they could move us to another floor, but why were we put in that room in the first place?

Pros: Is good hotel.

Pros: The staff was friendly and expedited our requests efficiently.

Cons: The hallways smelled like the carpets had mold. Perhaps they were not dried properly when last cleaned.

Pros: The only thing I liked was the distance from the interstate.

Cons: The long time to check in with a rude attendant. Our first room was filled with trash. Literally trash, the toilet trash was over flowing. There was trash all over the room. Then the attendant was mad that I asked for another room like it was my fault. I don't usually do this but all the time I spend in the road the was one of the lowest

Pros: Friendly Staff

Cons: There was roaches in the room. Smelled like cogarrete despite being "smoke free", useless air conditioned, wet carpet due to air conditioned malfunction, dirtty room overall. The rate should be like $30.00 bucks.

Pros: When asking for things I needed they had it available

Cons: I did not have toilet paper but the one that was on the toilet paper holder, I had to go ask for more

Pros: Staff and location.

Cons: Late night noises...doors slamming.

Pros: Easy check in,friendly and helpful staff.

Cons: N/A

Pros: The cleanliness, the ease of checking in and out and the location.

Cons: NA

Cons: The remote to tv didn't work even though the windows were double pain exterior window didn't close and it was 21 degrees outside. There was also a sketchy person in the car outside our window next to exit exit door didn't lock.you could just push it open.

Pros: Location

Cons: Cleanliness was not good, the heat of the air conditioning didnt work, the extractor in the bathroom made a lot of noise.

Pros: It was a spacious room and well appointed except for a new hairdryer in the bathroom. The carpeting needed to be vacuumed. Hallways are not well lighted it can appear kind of creepy because of the dark hallways. Parking was adequate But no security guard

Cons: I did not like the lack of service at the front desk. I came in at 2o’clock in the morning to check in there there was no one at the front desk the whole area at the front office was dark and I lost my first night the hotel Because I could not chec

Pros: cleaning. and helpful.

Cons: no

Pros: The cleanliness and location.

Cons: The pillows for me are to small.

Pros: Smooth check-in and check-out, welcoming personal. Clean quiet room, comfortable bed, nice towels. Everything that we needed worked properly.

Cons: No tableware.

Pros: Location and cleanliness

Cons: No

Pros: Staff was very accommodating for early check in

Pros: The price was great.

Cons: Definitely not as clean as I would like and there was no housekeeping my entire stay.

Pros: Customer Service is excellent, quiet and easy excess to IH-35

Pros: Location and staff

Cons: Yes, Need new beds and a pool

Pros: Nice place to stay, friendly staff, free internet and pet friendly

Pros: Everything

Cons: Breakfast

Cons: There was no ice machine

Pros: The price

Cons: No ice machine and notices taped on the elevator that sounded rude

Cons: Staff was very unprofessional, the front desk representative even admitted she didn’t hear me calling her because she was in the back watching a video about current conspiracies.

Pros: The room were clean,and the a/c worked good.

Cons: No hot water for sowher ,the fringe barely gets a beverage cold. No internet ,this is getting worse every time,if you can avoid it do it,because doesn't worth the money.

Pros: The staff was very courteous and the room was reasonably priced.

Pros: The ease of booking the room.

Cons: It did not have a coffee pot, cookingware and there was no hair blow dryer.

Pros: Quiet with a comfortable bed

Cons: Desk lamp inoperable, Laundry room inaccessible ( A major inconvenience! ) Bathroom door swings close while standing at the basin & mirror ( annoying and exasperating...)

Pros: The rooms are spacious and bed is comfortable.

Cons: One single cleaning lady is in charge of this hotel! That alone should be illegal. No one answered the phone at night, and there’s zero security in case of an emergency. There is not enough handicap parking, and it’s always used by non-ha

Pros: Is convenient and for the price is just what I needed.

Cons: No

Cons: Mgr scheduled maintenance Sunday night ending at 11:30 pm. I had to wake up at 5 am. Loud banging and sounded like metal on metal

Pros: ehhh, typical Extended Stay. good value for the dollar spent

Cons: Always irritated they say free breakfast when it's just coffee and power bars. And no ice machine is a bummer

Pros: Location close to the border a big plus

Cons: Toliet clogged..clerk was going to give me a plunger to unclogg it myself but couldnt find one. Cooking area sink slow to drain..water stunk. Windows so filthy you could not see out..window would not open. Room 233

Cons: Not one amenity in the room, no coffee maker. Everything has to be requested beforehand at front desk. Very small bed.

Pros: THIS IS A 2 START HOTLE LABELED AS A 2.5 STAR. THE FRIDGE WAS DISGUSTING. ALSO, THE CABLE/T.V. WAS JACKED UP AND I HAD TO WATCH THE SUPERBOWL THROUGH A FUZZY SCREEN. JUST OK

Cons: FRIDGE. TV. NOT OVERNIGHT CLEAN

Pros: Smelly rooms.

Cons: It is not located near any restruants the staff is rude. I asked for pots and pans to cook i got a pan 2 cup plates. The breakfest had nothing hot. If anyone wants a true extended stay room go someplace else

Pros: kitchen

Cons: no ice machines, says free breakfast, but grab-and-go power bars and coffee is not a breakfast. Typical extended stay, rated 2..5 stars but should be 1.5.

Pros: Small kitchen 2 burners and microwave. Front desk will bring you cookware and dishes

Cons: If staying for several days, staff will provide clean towels. However, they will not do anything in room (remove trash or dirty linens or change your sheets) without a fee or you checkout.

Pros: Nothing

Cons: Not safe area and shady people breakfast is muffins

Cons: The breakfast grab and go was a joke. Door was jamming, had to pull tight to shut. No outlets by bed. Bathroom fan was extremely loud, it was probably going out.

Pros: The proximity to shopping

Cons: No cable, no iron, no utensils for an extended stay. You have to ask for everything! Pretty annoying.

Pros: the door in locked at 23:00 check in process is very long and complicate.

Cons: very long check in door lock at 23:00.

Pros: The best thing about this hotel is that I never have to stay here again.

Cons: The staff was rude. They do NOT clean your room daily. If you need towels, you have to take the dirty ones to the front desk then wait for them to get you new ones. No hot water at any point during the day/night. Awful parking.

Pros: Location.

Cons: The bed was small.

Pros: They are in the process of remodeling. The made over rooms are great, and they do a nice job of sealing off the areas where they are working so we are not disturbed by the construction.

Cons: Really annoying three days in a row with no creamer for the coffee.

Pros: Clean and spacious room

Cons: Room did not come with any soap, shampoo, or other toiketries as usual

Pros: You could not hear the highway

Cons: Filthy and stained. Surly Staff. Not enough parking.

Pros: Good

Pros: Room was actually better than its rating

Cons: The toilet appeared to have been designed for a little person as it was very short and low to the ground

Cons: The Hotel was dirty and had a bad smell as soon as you walk into the lobby. We literally waited for 15 minutes for someone to come to the front desk so we could check in. The hotel is rated 2.5 stars and was about as clean and comfortable as a 1star.

Cons: claims free breakfast had no coffee made no apples no nothing staff stated no food last 2 months yes after a wait coffee finally

Pros: Staff was nice and location was good.

Cons: No breakfast after listing they had it. Said, was running out of everything, disappointing. Stain in carpet and NO ICE MACHINE!!!!!

Pros: the tv, we watched one of the top 5 bowl games from 2015....tcu vs oregon

Cons: no pool breakfast was a granola bar or muffin and coffee, and they both sucked the carpet was so dirty and sticky had to wear shoes in room, walls had been patched in numerous places and not repainted worst hotel ive ever stayed in

Pros: I like the location then the size of the room

Cons: I didn't like the smell of the room because it smelled like smoke I also found cigarette burns in the bathtub there was no toilet paper

Pros: Check in is quick. King beds are comfy. We still stay there out of convenience & its location.

Cons: Avoid staying there on Fri & Sat nights. The music from the club next door is very loud. Stay on the top floor. If you don't you will hear noises from the people above you late at night or early in the morning. Check the room for excessive noise of the bathroom exhaust fan, smells of cigarette in non-smoking rooms, etc. Ask to change rooms if something is not right. If you like to eat breakfast: bring your own food to cook or expect to eat out. They have very little to settle your appetite. Check under the bed sheets. Ours still had an old stained/dirty mattress cover. They could best do away with the password to access internet. It is time consuming.

Pros: I liked having a fridge/freezer

Cons: it was run down and dirty - there were cobwebs in the bathroom the Wi-Fi was horrible

Pros: EVERYTHING!

Cons: I LIKED EVERYTHING!

Pros: staff was courteous and friendly, room was clean and quiet. morning coffee was delicious.

Cons: comforter was not as comfortable as i like, east facing windows let a lot of sun in and curtains do nothing to block out the sun

Pros: The offer of both free dinner and breakfast is a winner!

Cons: 1. the hotel carpets are old and smelly. Needs an update. 2. despite having made my reservation with full disclosure of having dogs, no mention of what turned out to be an outrageously, expensive "cleaning fee" was added on to my bill $75, nearly doubling the total cost for the night. Advance communication would have led to me staying elsewhere. 3. unlike other hotels I've stayed at on this same road trip, there was no hand sanitizer anywhere avail for guest but the staff were wearing masks.

Pros: Rooms were clean and the staff was very kind.

Cons: We requested for an extra towel and it never arrived, we had to reuse them; also the breakfast had missing items like milk, juice, cream cheese.

Cons: There was flooded. They had to change our reservation to another hotel (courtyard). The hotel lacked continental breakfast as advised. Rooms were lower standard than what we booked for.

Pros: The overall was good!

Cons: There are two things that cause me not to give the hotel an overall 10, -the breakfast was not good -the room had a wet odor.

Pros: Sheets were clean, towels were delivered to room promptly.

Cons: Dirty walls in room(food splatters), halls smell like cigarette, refrigerator did not have a handle on door, sink in kitchenette leaked water onto floor. Hall carpets are dirty

Pros: Large room with excellent amenities

Cons: Could not adjust thermostat up room got quite cold at night

Pros: The cleanliness along pathways was very poor we stayed 3 days and the dirt and pieces of peanuts and chips were on the same place. Rugs in the room also smelled bad. I think they need to have some make-over.. mattress is terrible

Cons: Rugs smell bad Mattress was terrible with a “hole” in the middle, too hard to get some rest

Cons: It was dirty. It needs to be remodeled. The a/c unit in our room was not working so we had to be moved to another room

Pros: The room was absolutely stunning and extremely comfortable.

Cons: One of the staff members could've been a little more helpful. She was pretty dense and not that willing to help.

Cons: They need to have well trained people at check in desk. The lady didn’t know how to check in a customer that did their reservation through “booking.com”. And they do not have regular “non- feathered” pillows, so the ones they do have are extra soft but feel as if you do not have a pillow at all.

Pros: The location was excellent.

Cons: The facilites look old and smell old. The layout is also a bit complicated. Finally, the breakfast was very poor in quality. They seemed to be understaffed.

Cons: Cockroaches in room. Thermostat didn't work making it tough to control temperature for baby.

Pros: The bed and pillows were very comfortable

Cons: No bottled water in the room, The telephone didn't worked. The house keepeers yelling in the morning outside the guest rooms. Old bath tub

Pros: Tv

Cons: Very loud. No wifi. No wifi

Cons: The wifi sucked. It was negligible, the Mcdonald's across the street had a stronger signal. Because of Covid-19 no breakfast was offered not even a to go bag

Pros: Parking due to having multiple trucks and trailers

Cons: Wifi didnt work rooms were not cleaned upon arrival, adviced front desk and sent housekeeping the next day but they did not do a good job hairs on sheets floor was dirty room service was not done daily towels were not being replaced just folded and put back on rack housekeeping was snacking out on our snacks and to top it off i get charged back $13 because sheets were stained

Pros: the bed was big and it had a mini fridge and microwave and room had hardwood floors

Cons: didnt like the conjoining door to room next door cuz u can hear them snoring, talking and there alarm. Kept waking me up! when i booked room was told breakfast was included in price and didnt have breakfast. coffee maker broken, bathroom to small. And wasnt even given a discount for all the things that was suppose to b included.

Pros: This hotel has recently been redecorated and the rooms were well above our expectation. Our smokers room was not at all smelly.

Pros: The location was great and staff was very friendly even though some didn't speak English

Cons: The rooms were not as clean as they could of been

Pros: The staff was absolutely wonderful

Cons: The bathroom was very crowded and needs an upgrade.

Pros: Staff and location

Cons: First room had large hole in wall could have been cleaner. Second bedding had to be changed after moving into room , a lot of hair in bed. Rooms have no place to hang clothes. No coffee in room or office