Laughlin resorts

Cons: Minimal umbrellas available for guests with beach access and water toys suck as boats and jet skis were very close to swimming area. Buffet was expensive for the quality of food that was served, we're talking school cafeteria status. The room I had received and paid extra for was a "newly remodeled" room. I think they forgot to finish with the remodel. There was a gaping hole in the ceiling around the sprinkler in the ceiling of the bathroom and the shower bar had been removed from the tub. The A/C unit in the room was loud, old and bulky. The fan in the restroom rattled. The room was dusty, it had not been cleaned properly, and that is that I wasn't able to check in early because the room was not available an hour and a half before check in. I could literally see a film of dust on the headboard and remote controller in the room. The floor in the bathroom was dirty and wet and there were mysterious white stains under the sink. The towels that were in the bathroom smelled sour so I question if they were fresh or if they were in there for some time. Customer service was hit and miss. When I told the front desk about all the issues with the room, the guy working with me said nothing. He simply wrote it down on a piece of paper and gave me an annoyed expression. I will never go back. You can pay the same amount of money or less for a better room elsewhere, don't waste your time or money.

Cons: Planned a short family getaway for spring break and did not get what we expected. No information was posted on the website that the hotel would be under going renovations, the pool side restaurant and bar would be closed, and no water craft rentals available. The hotel informed us that the these amenities don't open until their summer season (late May). The website should have indicated that since those were the main activities our family planned on enjoying for spring break. Also the pool is not heated and it was far too cold for the kids to swim and enjoy. Rooms are old and cleanliness was mediocre. We stayed for four days and only had our room cleaned one day. Also hotel staff could use some customer service training like not taking the elevator with guests of the hotel when they have bins of trash and soiled laundry. Simply tacky!!!! Would not return!

Cons: The valet asking my name and then stating "I'm just going to write david" when my name is davis. The fact that there were 10 additional miles the next day on my father's car after I had it valeted. The bar's closing at 12 in a casino. No room service. None of the phone extensions except 0 for the operator work. The restaurant closes early. I paid $24 for two shots of captain morgan. There is absolutely nothing to do in the surrounding area of interest except a pet store that will illegally sell you a peacock despite whether or not you have a license for $100. If I wasn't invited for a wedding I would have taken one look at the interior and headed to vegas.

Cons: Once there they charged me three times more then what I paid already the day before an was told to wait 7-10 days for refund. It was suppose to be a private beach for guest only but the town seem to have all been there an there kids we're throwing wet sand at everyone. The rooms where not cleaned an tub was clogged once we walked in the room. Management was rude all around

Cons: the beach was not just for guests and numerous people were parking their boats and jet skis right on the beach while people were swimming.

Cons: The person who registered me wasn't friendly, very robotic, the toilet at my room very old

Cons: I didn't like that that online the prices varied so much. I was ok with the price although it was higher than usual but surprised when staff said I should have booked with them to get a better price. I tried and they would not match the price Anyway Very pleased when we arrived they upgraded us to a suite. Very nice except around the shower door it was discussing and needed fixed

Cons: To many lonelife in the casino doing nothing but walking around and thru the floors

Cons: Crowded pools, maybe hace one for children and one for adults! And maybe the pool should stay open later!

Cons: All good

Cons: I would ok liked if the hallways and elevators didn’t smell like pee. My kids would of enjoyed the pool more if the waterfalls would of been working.

Cons: Some rooms have weird low-flow shower heads that spray everywhere but at your body making bathing difficult. There were few vegetarian eating options but grocery stores and a few restaurants were available across the river.

Cons: buffet breakfast not very good but the omelet station is great.

Cons: I had my wedding on the Riverfront boat and it was amazing. The staff was excellent and so was the office staff. That was about the only thing my husband and I liked. We also went through Riverside for group rooms for our wedding party and I was very disappointed. The rooms were not even together on the same floor or even in the same tower as which that was not explained to us. Had we known we were going to be all separated from one another we would have booked elsewhere. As we had family and friends traveling from out of town to be with us this made it a huge inconvenience. The rooms were filthy and the smell was horrible. Such an embarrassment. We will not be staying here again and I'm sure neither will our guests.I will definitely not be recommending this hotel especially for a wedding.

Cons: disgusting rooms, Dirty towels left on the floor no sheets on the bed! our reservations were not as requested then we had to move rooms three times with small children, our stuff seemed out of place in the room and when we looked a credit card gold ring and cash had been stolen! We had the only keys to our rooms! No refrigerator unless you request early and it s $10 per day fee. After calling security to report the theft we called the management they Said they could not help in any way! Because we called security they say the now they have no control! Even though this was a manager I was speakingThe were not willing to comp anthying not food, boat tickets, arcade tickets, movie passes, bowling or even any one of our four night stay!

Cons: The staff checking

Cons: The little choices to obtain food

Cons: Staff were very rude

Cons: Cleaner room beds were terrible very old! No blankets in room shower moldy carpet hadn’t been vacuumed

Cons: Clean room, clean bathroom

Cons: Had to ask for additional pillows and towels.

Cons: The energy efficient room was a pain in the butt considering we like our room to be freezing after a day out on the river and the a/c unit kept shutting off. The bed was also not the most comfy.

Cons: No bedside plugin for cellphones

Cons: showing its age. Could be more modern

Cons: Took forever to check in!!!!!!!!

Cons: The non smoking bar had a bad oder.

Cons: Bellman was horrible Buffet was little to be desired

Cons: It was dissapointing to not have any exercise facilities at the hotel!

Cons: Cleanliness was horrible, dead bugs, hair and dust lined the walls of the room, toilet paper holder in room had splatters of something on it from a previous tenant, the crib we rented was disgusting, the sheet they wrapped around the pad they called a mattress was not snug fitting = not safe for baby, paint chipping of the edges of crib.

Cons: Did not recognize your rates , did not get what you adverts online.

Cons: -The elevators was a BIG issue. -Long line -Elevator stopping at each floor -Elevator malfunctioning FIX IT

Cons: Pillows

Cons: Antique car museum-River taxis-jet ski rental ect...

Cons: I didn't like that there was nothing good to eat late at night at least a Mcdonald or Jack in the box. Didn't like that you had to leave the card in and charging 2 dollars for room key not good.

Cons: I didn't get my Non-Smoking Room as Requested !!! Apparently there are limited Non-smoking rooms. And no one from the Resort called to let me make other reservations.

Cons: NA

Cons: Buffet: the breakfast items I chose were not good. The scrambled eggs were swimming in "egg liquid". I carefully scooped from the top to avoid having egg soup. -- I loved that there was an option for chicken fried steak, but it tasted really bad. -- the cheese blintz' were hard and cold. On the bright side, my potatoes were edible. Bar staff: I love video poker and visited both bars. The bartenders at BOTH were super slow (not at all crowed at the time of day I sat down). i can handle slow, but I was super dissatisfied with their lack of friendliness and personality. Casino area: the carpet needs replacing. Bad! Even with all the colors and intricate design, I could see how dirty it was. It also seems to be falling apart. Valet: we waited 70 minutes for our car! Yes, 70 minutes!!! Drive the extra 1.5 hours and just go to Vegas.

Cons: Where to start.. On the first night on our way to our room that was booked about 2-3 weeks prior to our trip we were given a smoking section without telling me it was smoking. I went with my mother and 12 year old son. Instead of the smell of cigarettes we were hit with the smell of marajuana. It penetrated to our room and since the Aquarius was booked we couldn't get situated anywhere else. I decided to take a shower and looking up at the bathroom wall I see a pubic hair on the bathroom ceiling. Gross to say the least. I figured I'd shower quickly because it was a long ride and I was very tired so I get to the bed and noticed a smell coming out of the pillows, it was the smell of men's cologne. It smelled like the cheap drugstore cologne was sprayed all over the pillows, disgusting! The next day after we left to visit the city we came back to the same smell of marajuana and people being loud. The next morning as we were getting ready to head on out we were taken aback by the talking alarm that went off on our floor. We were frightened and when we asked the housekeeper she didn't know what was going on. As we all clear voice went on the speaker we headed out to the elevator but we couldn't get there because there was water all over the floor of the 15th floor. It stunk like the bathroom toilet had flooded the floor it was a massive puddle on the carpet. So we had to carry our heavy luggages down the fire escape to the 14th floor to get the elevator there but when we got there the emergency doors to the elevator were closed. We though the all clear alarm had sounded and the prblem was fixed but it wasn't. There was a man from the 14th floor that was dumbfounded that the doors were closed, I asked him if he had heard the alarm he said "What alarm?" Then a man opened the doors to the 14th floor and we all got out to the elevator. As I spoke to the clerk that was checking us out he asked how my stay was and I said terrible he was somewhat sympathetic to our feelings then asked if I wanted to speak to a manager and I said yes the blonde manager who's name escapes me said there's nothing she could do to our situation. She was as cold as ice and unsympathetic, she didn't write anything down, never told us what or why the alarm went off on the 15th floor and sent us on out way home. No sorry, no mercy no compassion. I will NEVER stay in a place so dirty, so unorganized, so rude ever again.

Cons: Disappointed. I arrived to find my king bed reservation had somehow been changed to a two queen bed reservation. The room when I got to it was not had not been cleaned and it look like somebody had rolled around on each of the beds as well as the luggage cover that is placed at the bottom of the bag was missing for both beds. Also the shower fixture Please do come off the wall and you could see the hole where the showerhead came to the tile. All in all I was very disappointed with the whole stay.