Auberge de Cassagne & Spa

Beautiful gardens, room and pool. Good food though very expensive.

Hotel staff said when we checked in we would have to pay for breakfast (26 euros each) if we wanted to eat there and only when we checked out did I see we had prepaid breakfast. I mentioned this and they were unapologetic. This is highly dishonest. We paid nearly $200 for breakfast we never ate. The AC in our room did not work. When I asked about it they asked me what temp I wanted and I said 20C and they acted shocked. It never did get fixed The tv had very limited channels with CNN being the only English speaking one. The TV did not work normally and at times had no picture The high-end toilet was equipped with a Japanese style cleaning spray which did not work at all. For 300+ Euros a night I expect better. I would not go back. The breakfast issue was particularly galling.