Hyatt Place Salt Lake City/Lehi

The location of the hotel was good in relation to family and friends we were visiting, as well as local shopping centers.

For what you get, this is an overpriced hotel in my opinion. I wasn't allowed to pay cash for the room when I checked in, which meant I had to check out rather than just leave in the morning. I get taking a credit card for incidentals, but not making the checkout experience easier for the guest does not make sense to me. The quality of the room was below average, stains on the floors, wallpaper separating at the seams, inexpensive linens. A month ago I had to stay in a hotel that was half the price of this property due to a late booking and college football game in town. The only difference between the two rooms was the glass barn door style bathroom door. Paying twice as much to have a glass door on the bathroom, a less convenient checkout, and the same dirty room does not make me want to go back to this property.