Hotels near Louisville Airport

Hotels near Louisville Airport

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Standiford Field (SDF) - Louisville, KY, United States
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Best hotels near Louisville Airport

Cleanliness
9.3
Comfort
9.1
Facilities
8.8
Location
9.4
Overall
9.2
Overall 8.9 Excellent
Based on 219 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
8.8
Location
9.4
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
8.9
Location
9.5
Services
8.9
Staff
9.6
Cleanliness
9.5
Comfort
9.2
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.3

Okay 4.0
Pros: Needs a facelift. Crummy carpets, etc.
Excellent 10.0
Pros: Clean, well maintained, excellent location
Cons: No
Excellent 9.0
Pros: Breakfast was good. Didn’t eat much but what I had was good. Easy to take with
Cons: Pool situation. Planned on going swimming but because of Covid we could not do
Good 7.0
Pros: Location to airport, shuttle, and friendly staff.
Cons: The room could have been cleaner. There was dried craft paint on the carpet (previous traveler) and something sticky on carpet. I would never considered going barefoot in the room.
Excellent 10.0
Pros: The people were all very friendly, professional and helpful.
Cons: The airport noise.
Excellent 10.0
Pros: Rooms. Very friendly staff.
Cons: No.
Excellent 10.0
Pros: Location wise this hotel is conveniently located just a few minutes away front the airport. After my flight arrived I was greeted at the front desk with an exceptional employee. Great service, professional, will be back again!
Excellent 9.0
Pros: We really liked both were professional yet friendly with a hometown feel.
Excellent 9.0
Pros: The hotel was out of our room choice and they upgraded us for no additional charge. The girl at the front desk was very polite and attended to the needs of everyone around. We would definitely return if in the area.
Excellent 9.0
Pros: Great room.
Cons: I was charged 20 dollars. I was not told why ...I've seen that charge when I arrived at home.
Excellent 9.0
Pros: Everything except for breakfast
Cons: Breakfast
Excellent 10.0
Pros: It was very nice. Decorated nicely. They had a good breakfast. It was convient to our daughters. We went up for a high school graduation. Our granddaughters graduation. We will definitely stay at this hotel again.
Cons: Not one thing.
Okay 5.0
Pros: Proximity to the airport and Kentucky Expo Center
Cons: Room cleanliness was horrible. Not vacuumed at all, pills, crumbs, and lint all over the floor. Coffee maker wasn't cleaned and still had water in it. Disposable coffee cups were opened and soaking wet. Breakfast was disappointing.
Excellent 9.0
Pros: Hotel was clean the staff was attentive. Breakfast was good. The rooms were clean and nice sized. Great value for the money.
Good 7.0
Pros: Proximity to meeting location.
Cons: No breakfast
Excellent 10.0
Pros: very nice, clean and good staff
Okay 4.0
Pros: Location close to attractions.
Cons: I had a handicap room, no bathtub. I was with my two small grandchildren. No bathtub was AWFUL! Linen was not changed after the first night (at my request),staff erroneously assumed I NEVER wanted clean linen and did not change it on the second day.
Excellent 9.7
Pros: Paid $94 including taxes and fees. Great value for the money. Practically spotless rooms. Decent fitness center. Good breakfast. Professional and friendly staff. Were accommodating with late night ride to the airport.
Cons: A bit more hair in the shower than I would have liked. One of two treadmills was broken. More variety of cereals at breakfast would be nice.
Excellent 9.1
Pros: Lost of space in the suite, comfortable king size bed, pillows I liked so well I'm going to buy some, huge shower, fridge and microwave in room, a place to lounge on the couch and relax, location was decent, staff was nice, breakfast was decent
Cons: The shower could be cleaned better. There was some mold.Rest of the room was perfect. The indoor pool that's was advertised as heated was cold.
SpringHill Suites by Marriott Louisville Airport - Louisville
Rated #1
8.9
Excellent 8.9
Based on 219 reviews
Details
Reviews
C$ 214

Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.1
Overall
6.5
Overall 8.8 Excellent
Based on 158 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.1
Overall
6.5
Cleanliness
4.0
Comfort
2.0
Facilities
6.0
Location
10.0
Overall
2.0
Cleanliness
9.4
Comfort
9.1
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.8
Facilities
10.0
Location
9.2
Overall
8.0
Cleanliness
9.2
Comfort
8.8
Location
9.1
Services
9.1
Staff
9.1
Cleanliness
8.3
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.3
Cleanliness
8.9
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
5.3
Cleanliness
8.4
Comfort
8.6
Location
8.8
Services
8.0
Staff
8.0

Excellent 10.0
Pros: Location very close to Churchill Downs, the reason for the visit. Clean rooms, comfortable bed, early pool hours . Good outdoor space and if needed, bar and restaurant.
Cons: No complaints about the hotel itself. Only thing is the pool did not have a rail on both sides of steps getting into the pool. Necessary for stroke victim. Never thought about it before until needed.
Excellent 9.0
Pros: Great location! Very clean and bed were comfortable. Staff was very friendly. Tim gave great recommendations.
Excellent 10.0
Pros: Next to Expo center, convenient for basketball tourney! Very clean and comfortable beds, slept in until 10:30 for the first time in 15 years!
Excellent 10.0
Pros: Location to cardinal Stadium
Cons: Breakfast should be included in room price $46for 2 adults and 2 kids to eat breakfast
Excellent 9.0
Pros: Friendly staff, cleanliness, modern decor, comfortable beds.
Cons: Very busy and loud. It's a conference center, so it was very crowded with hundreds of children (participating in a local competition)with their families, so pool and other amenities impossible to use due to overcrowding. Not a nice neighborhood.
Excellent 10.0
Pros: The hotel staff was very friendly. The room was comfortable and quiet.
Excellent 10.0
Pros: Very clean and friendly staff!
Cons: None
Excellent 10.0
Pros: Clean rooms
Excellent 10.0
Cons: Only thing my daughter and I was looking forward to was going swimming and that didn’t happen the pool was closed! And that was the main reason I picked to stay at the Hilton and that it was close to the expo center! Total bummer
Excellent 8.0
Pros: Very convenient, quite area. Restaurant on site.
Cons: Bed was very uncomfortable. Too hard!!
Excellent 10.0
Pros: Restaurant in hotel.
Okay 4.0
Pros: Nothing
Cons: Horrible food and service.
Excellent 10.0
Pros: We had a problem with the thermostat and we were immediately offered a new room and the hotel manager brought the new keys to our room within minutes! The service was excellent !
Excellent 8.0
Pros: Cleanliness and freshness of the room & lobby. The fridge and microwave were a nice touch if staying for a while. Complimentary shuttle to and from airport and fair.
Cons: The location though close to the Fairgrounds was awkwardly far if you wanted to walk. You had to rely on the shuttle to go back and forth and the hotel only had one shuttle bus. Sometimes we waited a half + hour to get to the fair or back to the hotel.
Okay 5.0
Pros: The staff was nice, location to the places we were going was excellent, was very clean.
Cons: The hot tub was on a 5min on and 20 min timer off I mentioned it to several staff members but nothing was done about it. The breakfast was confusing you put in order and they did not let you know if you had to go back up to get your food or if they you
Good 6.2
Pros: The staff were exceptional...welcoming, attentive.
Cons: Bed linens, pillows and showerhead.
Okay 4.8
Cons: Asked to be able to check in early as I was getting married that day, was told the hotel was too busy for that. Not only could I not check in even on time I had to check in an hour and a half late which about ruined my husband and I's wedding. We booked a room with a whirlpool tub to enjoy a romantic honeymoon the night of our wedding. The whirlpool was full of pubic hair. I was told I checked in late because the room had to be cleaned but the room was never clean.
Okay 4.2
Pros: The location was convienent and that was probably the only good thing
Cons: Bathroom was very small. The tub looked dirty and stained. The bathtub was extremely slow to drain and by the time I finishtheme shower was nearly overflowing. The bed was hard as a rock and very uncomfortable. I will defiantly not be staying here again.
Excellent 9.6
Pros: I loved the fact that it was a newer hotel. The staff goes out of their way to accomadate you. Very, very clean, and had an excellent atmosphere. Highly recomended!
Cons: The only con I could think of was the bed. Very firm mattresses.
Hilton Garden Inn Louisville Airport - Louisville
Rated #2
8.8
Excellent 8.8
Based on 158 reviews
Details
Reviews
C$ 235

Cleanliness
9.0
Comfort
9.2
Facilities
8.5
Location
9.1
Overall
9.0
Overall 8.7 Excellent
Based on 62 reviews
Cleanliness
9.0
Comfort
9.2
Facilities
8.5
Location
9.1
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.4
Location
9.4
Services
9.1
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Location
8.9
Services
9.3
Staff
9.3
Cleanliness
8.2
Comfort
9.3
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
8.9
Comfort
8.4
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
9.4
Comfort
9.6
Location
9.4
Services
9.1
Staff
9.7

Excellent 10.0
Pros: The staff was helpful and the free breakfast included a hot entree. The rooms were spacious and the kitchen contained all the utensils required to cook meals in our room.
Cons: Due to multiple events at the Fair Center and opening weekend for Kentucky Kingdom all the hotels were full and they shared parking. This meant that parking was difficult to find near our hotel.
Excellent 8.0
Pros: Mark is the manager he has a great crew it was only 1 person that was rude but other than that it was nice
Excellent 10.0
Pros: Very convenient to expo center. The staff are so friendly and everything was very clean.
Cons: Nothing, everything was excellent.
Excellent 10.0
Pros: The first thing that I liked was the price of the rooms during Derby Week here in Louisville. While the big name downtown hotels were gouging people by increasing their room rates by 3-4 times as much as usual, Residence Inn did not go to such extremes. Everything else that followed was tremendous in every way...the staff was so very helpful, the breakfasts this hotel prepared were just scrumptious, and the location to Churchill Downs was close and convenient. All-in-all, the Residence Inn Airport helped make our first-ever Derby Weekend so enjoyable. Two thumbs up to everyone at the Residence Inn!!!
Cons: Nothing
Excellent 9.0
Pros: Thanks goodness for a hot breakfast!
Cons: I was surprised that we could not use ice machines.
Excellent 9.0
Pros: It was exactly where we needed to be. The room was very clean and laid out nicely.
Cons: Parking isn’t great. The AC in our room didn’t get cool enough for our liking.
Excellent 10.0
Pros: Front desk staff were AWESOME! Place was clean and room was great for me and my girls. Considering we were close to airport, never heard the plane noise....EVER.
Cons: Maybe would be helpful to have a roll of paper towels in the kitchen. Maybe a few sharp knives for cutting food. Otherwise, just fine.
Poor 1.0
Cons: They allow you to book with no information about the extra 500 that they ask from from locals as a deposit for the room
Excellent 8.0
Pros: Location was great for where we needed to be. Room was clean and the staff was excellent.
Cons: Our heat did not work so it was chilly at night. The staff worked to get it fixed and even offered to change our rooms. Staff was great!
Excellent 10.0
Pros: Everything. It was clean and the staff was very courteous and friendly. We were in such a rush the day we checked out that I inadvertently left several things behind. The staff contacted me and went out of their way to ship it to my home. This is above and beyond what I expect to receive as far as customer service goes. Thank you!
Cons: Nothing
Excellent 8.0
Pros: Staff was top notch. Everyone was very courteous and helpful. Everything was clean. The fitness center was more than adequate and everything was in working order.
Cons: There was no full size stove in our room as was advertised. Rooms are really small. Due to COVID 19, breakfast was grab bags, which were not good.
Excellent 10.0
Pros: Nice big room. Great bed. Great breakfast. close to downtown
Cons: no
Excellent 10.0
Pros: The rooms are very nice.
Cons: Make sure washer and dryer work and someone clean the room
Excellent 10.0
Pros: Comfortable bed and couch. Excellent space.
Cons: No
Excellent 9.7
Cons: The only complaint was that the elevator in the '2nd' building sometimes didn't want to close, so you had to try it repeatedly before it would finally close and operate.
Good 6.0
Pros: I only stayed there a few days, but the full kitchen would be great for a longer stay and give options other than eating out every meal.
Cons: Air Conditioning was very loud. Room decor dated.
Excellent 9.0
Pros: Great breakfast, courteous staff, nice spacious room, like that the offer shuttle service.
Cons: When the shuttle came to the Expo Center to pick people up, they went to the inside circle to pick up. But they dropped us off at the outside circle. So my only complaint would be that there were no clear pick up instructions.
Excellent 10.0
Pros: Very nice and friendly
Cons: A little hard to park a long truck
Good 7.0
Pros: Clean, no hassel upon arrival and during check out, staff was pleasant. The amenities meet my expectations.
Cons: Half of the cable channels and coffee pot did not work. I mentioned this to the lady when I was checking out, and she was very apologetic. I do believe that she was genuine when saying she/they would correct the problems.
Okay 5.0
Pros: Close to highway
Excellent 8.0
Pros: Very nice room. Great location for our trip
Cons: Bed were very uncomfortable. Deffentaly needs upgrade. That is the only issue. Everything else was great.
Residence Inn by Marriott Louisville Airport - Louisville
Rated #3
8.7
Excellent 8.7
Based on 62 reviews
Details
Reviews
C$ 233

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
8.6
Overall 8.3 Excellent
Based on 500 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
8.7
Comfort
8.9
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.9
Comfort
8.8
Location
8.4
Services
8.5
Staff
8.4
Cleanliness
9.2
Comfort
8.8
Location
8.6
Services
8.9
Staff
8.8

Mediocre 2.0
Pros: The room was nice. The location was decent.
Cons: The pool was closed, and didn't mention it anywhere. They didn't take cash. And the lady that checked me in was rude.
Excellent 9.0
Pros: Staff was AWESOME.
Excellent 10.0
Pros: No breakfast , not enough staffing ?
Excellent 9.0
Pros: The staff was super nice and helpful. The hotel smelled good and I saw the cleaning person wiping down areas while I was there.
Cons: Used booking.com to book room. The room I requested was not available. The clerk offered me breakfast to meet the concern however, when I went for breakfast I was asked to pay.
Excellent 10.0
Pros: The staff
Cons: No free breakfast
Excellent 9.0
Pros: Very clean, and staff was excellent. We came to louisville to go to KY Kingdom amusement park. The hotel is located directly behind the park and you could see all the rides and attractions. I have a special needs son who wanted to see the park from our hotel room. The nice ladies at the desk were very helpful and found us a room on the top floor over looking the park. My son was in 7th Heaven!!!
Cons: The pool area was closed due to Covid restrictions at the time of our stay, however we completely understood
Excellent 9.0
Cons: Wish the pool and hot tub had been open
Good 6.0
Pros: Location
Cons: The pool was closed and there was no bar or restaurant as advertised
Good 7.0
Pros: close to zoo.
Cons: Found multiple clumps of black hair on the floor. Found a false eyelash on shelf at the mirror.
Excellent 8.0
Pros: Comfortable stay
Cons: Staffs gathering eating meals in the lobby - unprofessional and weird.
Excellent 9.0
Pros: The way the rooms were appointed and set up. They are perfect for business. Long desks to spread out, rolling table for your electronics, desk chair, plenty of tabletop plug in's. Room was clean and beds were comfortable.
Cons: The fact that all food and beverage services in the hotel were closed due to COVID. The Health Dept says they have to inspect the place before they are allowed to reopen, but the Health Dept has no time to do the inspections. Catch-22.
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Front desk clerk was super nice, very helpful and professional. The check-in and check-out was quick and easy.
Cons: Nope nothing
Excellent 9.0
Pros: ?
Cons: Location
Excellent 9.0
Pros: Hotel staff were friendly and helpful
Cons: It would have been helpful if there was a beverage vending machine on the 2nd floor.
Excellent 10.0
Pros: It was clean and quiet.
Excellent 10.0
Pros: Very clean and up to date comfortable beds really close to airport so perfect for early morning flight out very pleased with choice to stay here..
Excellent 8.0
Pros: Room and facility are nice.
Cons: The lady at the front desk rarely wore a face mask, even when she was in the lobby. KY has a mandatory face mask rule indoors.
Excellent 10.0
Pros: Clean Very nice Location was great for our destinations However, it appears in a rougher part of town
Cons: Pool and restaurant were closed Understandable and support
Good 6.0
Pros: Spacious room
Cons: Didn’t seem to be well cleaned, rude staff
Mediocre 3.0
Pros: Rooms were nice great location to park
Cons: We received none of amenities that were suppose to be offered after having 7 rms in this hotel with no type of accommodations for the false pretenses when booking rooms
Mediocre 3.0
Pros: They had no housekeeping. The ciggerette containers so quest had ciggerette buts all over the front entrance, the pool was closed because of covid 19 . Then they drained the water. No trash cans outside or in lobby. The only amenity was ice and computer
Cons: The lack of trash can and ciggerette butts. No one cleaned the bed or floor or bathroom. The lamp didn't work. Maintenance was limited and was supposed to come but they never showed up. Basically it was one very nice person. And No one to do normal dutys
Okay 5.0
Pros: We wanted something close to Kentucky Kingdom,this was right around the corner. We were happy with the room, other than finding someone else's sock. If their pool and bistro would have been open, this place would've been great.
Cons: They did NOT say anything online about their pool AND restaurant being CLOSED! There was absolutely nothing to do around after we left Kentucky Kingdom. We got a list of places that delivered after we asked. Soda from their "store" was $4 a bottle!
Good 7.0
Cons: Need to get airport shuttle. Shortage of Uber and Lyft drivers. Near one hour wait. Contract with can company
Okay 4.0
Pros: Quiet
Cons: The night clerk was confrontational and rude
Good 7.0
Pros: It was very clean and close to our venue
Cons: We had booked and paid more for a king size room but ended up with a double queen bed. When I asked about it they said they were booked and had none available. Just didn't like that I didn't get what I paid for.
Mediocre 3.0
Pros: Close to the airport. The shuttle from the hotel to the airport was very quick and on demand.
Cons: When coming into the hotel, I noticed a roach on the dresser next to the TV. Normally I would not write a review, but the next morning I woke up and there was another roach on the door of the bathroom. Where there is one, there typically is multiple.
Mediocre 3.0
Pros: Our room was quiet despite no where else in the hotel being quiet.
Cons: It was loud everywhere, there was a pool party in the pool which meant we couldn't use it and the hot tub was broken even though we called to ask if everything was open 10min before checking in.
Okay 5.0
Pros: Staff
Cons: Area
Okay 4.0
Pros: I just like Courtyard hotels. My style.
Cons: There was some kind of teen/pre-teen girl athletic event nearby and they all stayed here. They basically took over the hotel like a pack of wild animals, unabated by either parents or hotel staff.
Poor 1.0
Pros: Location
Cons: Not par with a Marriott. I have stayed at motel 6s better than this. Hot tub was broken. Side door did not work. Rooms seemed dull, old, and stinky. Indoor pool was cold. Seemed like a high dollar crack hotel!
Poor 1.0
Pros: none
Cons: room smelled staff not very friendly, rude to the customers. Also the airport shuttle was not ready almost missed my flight, ended up taking Lyft.
Good 7.0
Pros: The hotel manager was great! He was so nice and polite and enjoyed seeing me and my child every time we entered or left the hotel. He provided a complimentary breakfast for having to change our room.
Cons: The room was very humid, the carpet always felt damp. They need to hire more staff for the restaurant and bar area.
Good 7.0
Pros: Had a pool open till 11pm. Room was clean.
Cons: Hot tub needed scrubbed, front desk lady had to have a manager tell me if there was a safety deposit on my charge. View was of dumpsters.
Good 7.0
Pros: The staff members were super nice and it was conveniently located off of the expressway. The seemed to be doing some repairs and renovations, which was encouraging.
Cons: There was a broken mirror in our room (on a door) which was about to fall off. The hotel is generally very dated and not terribly clean.
Good 6.0
Pros: The location of the hotel was great. Even though it was south of Louisville it was close enough to the attractions we were going to see.
Mediocre 3.0
Pros: Location
Cons: The hotel was extremely rude and the rooms were pretty gross. The bathrooms had mold in the tub and it wouldn''t drain. Also, the AC didnt get very cold. The hallways were HOT which made the rooms muggy and uncomfortable. Pretty ridiculous hotel.
Good 7.0
Pros: Proximity o interstate.
Cons: The handicapped accessible room had a bar in the shower period! Need to upgrade toilet make tub slip proof too!
Mediocre 3.0
Pros: Older Hotel, pool was about 85 degrees, way to cold to swim, only one elevator, no hotel guests free coffee unless you use the on in the room which is never very good. I won't be back to this hotel
Poor 1.0
Cons: They double charged me for my room and now I have to wait a week to get my money.
Poor 1.0
Pros: Room is not clean and its dusty. Beds and pillows are not comfortable.
Mediocre 3.0
Pros: Beds room overall ok. Colors inside the room ungly
Cons: Room color Internet kept cutting off CAble tv kept cutting off Location sorrundings very run down Hotel run out off shampoo And towels Not a good experience
Okay 4.0
Pros: The hotel is updated and convenient.
Cons: Our room wasn't cleaned, the elevator wasn't operating properly and we had to get three irons before one worked.
Poor 1.0
Pros: I had to move rooms three times because the carpet was wet in each room.
Okay 4.0
Pros: Location to Kentucky kingdom,and front desk was somewhat receptive.
Cons: Yes! Firstly, the fire alarm went off very early on Wednesday morning ( i would gladly need a refund for that night). Then my bath thub drain didn't work properly. Room service skipped on my room for cleaning once.
Good 6.5
Pros: The location because I was going to Kentucky Kingdom. The staff was very friendly.
Cons: There was no breakfast. Housekeeping didn't even clean our room. Had to ask for the room to be cleaned. Didn't use the pool but it was tiny.
Mediocre 3.0
Pros: Easy check in and out
Cons: Pull out bed was not safe to lay on. Yellow in color.
Okay 5.0
Pros: Friendly staff.
Cons: Did not seem up to the star rating.
Mediocre 2.0
Cons: Very dirty
Poor 1.0
Pros: The bedroom So much to day
Cons: It's so much to say, there's not enough characters
Poor 1.0
Cons: Bathroom was not clean tub handle fell off had to move rooms 3 times very inconvenience
Poor 1.0
Pros: Finally getting a room after an hour and a half
Okay 4.0
Pros: Lobby was inviting.
Cons: Room and pool cleanliness. For a Courtyard it was filthy. Pool had beer bottles from night before left and leftover socks in room out in opened floor. Bathroom stall had lots of hair left in it.
Okay 4.0
Pros: They did not offer free breakfast. You had to wait in line to order.
Cons: see above
Okay 4.0
Pros: Location
Cons: Yes, shower or tub did not work at all. Staff was rude and very unconcerned with our complaints. We travel all the time, so I know expectations of 3 1/2 star hotel. We will not be staying there again.
Courtyard by Marriott Louisville Airport - Louisville
Rated #4
8.3
Excellent 8.3
Based on 500 reviews
Details
Reviews
C$ 182

Cleanliness
8.6
Comfort
8.6
Facilities
8.5
Location
8.9
Overall
8.7
Overall 8.3 Excellent
Based on 167 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.5
Location
8.9
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.3
Staff
8.7
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.9
Location
9.0
Services
8.4
Staff
9.0
Cleanliness
8.8
Comfort
8.7
Facilities
6.0
Location
9.1
Overall
6.0
Cleanliness
8.6
Comfort
8.7
Facilities
9.2
Location
8.4
Overall
9.2
Cleanliness
9.1
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.8

Excellent 10.0
Pros: The staff was great! When we got there front desk lady named Jessica was so nice and awsome! She asked us why we were staying there, and we told her that we had lost power at home and without hesitation she upgraded our room and let us check out late the next day.
Excellent 10.0
Pros: The young man at the desk in the evenings was very friendly and helpful. Jessica on day shift was kind and helpful as well.
Cons: N/A
Excellent 8.0
Pros: Easy check in and check out process. Easy access to food for grub hub, Uber eats, etc.
Cons: If breakfast started at 0500 I could have enjoyed it, but 0600 is just too late. Bathroom in my room could have been cleaner. Primarily the toilet.
Excellent 10.0
Pros: Breakfast was great, AC cooked the room wonderfully, the beds weren¿t very comfortable but still was a great stay!
Cons: Just found the bed I slept in was not so comfortable. My son slept in the other bed and thought it was great.
Excellent 9.0
Pros: room, shuttle
Cons: My room was located next to the check-in desk. Sounded like a bunch of drunk high schoolers all night. EXTREMELY LOUD. Sleep was impossible. No sleep before leaving the next day.
Excellent 10.0
Pros: Always great beds & pillows
Cons: Always stay at Hamptons
Good 7.0
Pros: The rooms are spacious and comfortable. I’m a fan of the adjustable office/kitchen area.
Cons: Coffee was always cold. Breakfast staff had an attitude. The rooms AC was barely working. It got very hot in the afternoon.
Mediocre 2.0
Cons: The 2 main major concerns 1. The room was not cleaned well -dust on tables and clock -hair in soap dish -dried urine on toilet seat 2. Beg Bug seen and captured Prior to seeing the bed bug my mom and son had several bites. They’re experiencing major uncomfortably associated with the itching from why bit them while staying at this location.
Okay 5.0
Pros: Close to the event center
Cons: Breakfast served was not very much and my room had spider webs in corners .
Okay 5.0
Pros: It was close to Kentucky Kingdom, which is why we were in Louisville. Easy access from 65, and plenty of parking near hotel doors. Key cards needed for entry, so we felt safe. We swam one evening and had the pool to ourselves. Staff was very friendly!
Cons: Leftover food in fridge, food wrapper on room floor. Unused breakfast clutter in unused buffet area--why not stored out of sight, maybe in closed meeting room?
Excellent 10.0
Pros: The Guest Service Representatives we’re amazing , always happy and smiling , fast working & overall genuine people .
Excellent 9.0
Pros: Easy access to airport.
Cons: No
Good 6.8
Pros: While it was busy with family reunions and vacationers, the staff was very friendly and helpful.
Cons: Was disappointed in this Hampton Inn- it was worn out and a little more dirty than we are used to.
Good 7.0
Pros: Very friendly staff.
Cons: It was a bit worn down. You could tell it was an older hotel.
Mediocre 3.0
Pros: Convenient location
Cons: Noise level, indifferent staff, sewage smell in hallway and bathroom, hairs found on bedsheet.
Okay 5.0
Pros: Location
Cons: The amount I prepaid was more than the chatges at check out and no adjustments were made although the clerk stated it woul be
Excellent 10.0
Pros: The hotel is in a very convenient location to our ultimate destination. Plenty of parking spaces are available at the hotel.
Cons: $---- is a bit expensive for a retired couple to spend for a one night stay. There was no place to sit when we went down for breakfast... it was quite crowded.
Good 7.0
Pros: The place was packed with a volleyball tournament and breakfast was a disaster each morning
Cons: Otherwise fine
Good 7.0
Pros: Continental breakfast, the Staff and the location in regards to the Airport and my visit destination.
Cons: The beds were too hard. The window blinds did not block out all the light.
Excellent 10.0
Pros: Tia at front desk
Cons: All good
Excellent 9.0
Pros: Close to park Kentucky Kingdom and Hurricane Bay.
Excellent 9.1
Pros: The staff were all so helpful and friendly from check-in to breakfast to housekeeping.
Cons: The bed was a little hard but I may be spoiled. I have a sleep number bed.
Hampton Inn Louisville-Arpt-Fair/Expo Ctr - Louisville
Rated #5
8.3
Excellent 8.3
Based on 167 reviews
Details
Reviews
C$ 201

Cleanliness
8.2
Comfort
8.5
Facilities
8.0
Location
8.5
Overall
8.0
Overall 8.2 Excellent
Based on 88 reviews
Cleanliness
8.2
Comfort
8.5
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
8.4
Services
8.6
Staff
9.1
Cleanliness
8.2
Comfort
9.5
Location
9.1
Services
8.6
Staff
8.6
Cleanliness
7.5
Comfort
7.7
Location
7.7
Services
7.3
Staff
8.4
Cleanliness
7.5
Comfort
6.9
Location
7.8
Services
6.9
Staff
7.8

Okay 4.0
Pros: I liked the guest and their attitudes! They made sure I was happy!
Cons: When I looked behind the dresser, by the bed, I found lube and some old food.
Good 7.0
Pros: Staff was pleasant
Cons: The location
Mediocre 3.0
Pros: Location
Cons: Sofa bed had dirty sheets, toilet was loose and wobbled. We were disappointed because we had a very good experience at the last Comfort Suites we stayed at a week earlier. Unfortunately we will probably not stay with them again.
Excellent 10.0
Pros: Very friendly staff and very comfortable bed.
Excellent 10.0
Pros: Restaurants were abundant
Excellent 8.2
Pros: This is in a slightly industrial area however the hotel was fine. It was very quiet too.
Cons: No complaints from me.
Comfort Suites Airport - Louisville
Rated #6
8.2
Excellent 8.2
Based on 88 reviews
Details
Reviews
C$ 177

Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.3
Overall
7.5
Overall 8.1 Excellent
Based on 236 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.3
Overall
7.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.1
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
8.0
Cleanliness
8.3
Comfort
8.4
Location
8.3
Services
8.3
Staff
8.1
Cleanliness
8.1
Comfort
8.5
Location
8.0
Services
8.2
Staff
7.9
Cleanliness
8.5
Comfort
8.7
Facilities
7.3
Location
8.5
Overall
7.3
Cleanliness
8.3
Comfort
8.3
Location
8.2
Services
8.3
Staff
8.1

Excellent 9.0
Pros: All the staff was friendly. The room was clean and the bed was comfortable.
Cons: The breakfast was good but a little cold.
Excellent 10.0
Pros: Everything went great , the room was wonderful and the staff was amazing.
Cons: nothing
Excellent 10.0
Pros: Convenient location
Good 6.0
Pros: Location was good.
Cons: The shower wasn’t cleaned the best. There was hair in the shower in different places and I noticed more behind the shower curtain once I got in to take a shower.
Excellent 10.0
Pros: Everything was great
Cons: Towel racks in the bathroon
Excellent 9.0
Pros: Facility is clean and you will definitely be comfortable.
Cons: The only recommendations, make sure the carpets are properly cleaned. The staff was amazing. Other than that I would book here again.....
Mediocre 2.0
Pros: Breakfast
Cons: Room seemed aged although fairly new hotel. No water pressure in shower.
Excellent 10.0
Pros: It is newly renovated so very clean.
Excellent 10.0
Pros: Excellent staff, clean, great location, great breakfast.
Cons: Nothing, all was exceptional.
Excellent 9.0
Pros: The bed was actually comfortable and not too hard. The pillow variety was perfect. Breakfast was included and the buffet was handled very nicely. Their eggs were excellent.
Excellent 8.0
Cons: The lobby was under construction and I feel like this should just be mentioned while booking online. Just as a heads up courtesy. Otherwise it was perfect!
Excellent 9.0
Pros: It had a nice indoor pool. It was very nice and clean overall.
Cons: The front desk staff acted like they hated their job, or they didn't want to be there. I went to ask a question at some point in my stay and stood there for almost 10 minutes without anyone helping me at all. And when they did I help they were mostly rude
Good 7.0
Pros: Good rate for a holiday weekend.
Cons: Very sketchy crowd playing basketball near the front door. The first room was so stinky from smoke. Second room was better.
Excellent 8.0
Pros: Very clean , and very comfortable.loved the included breakfast buffet
Cons: The beds are way too high especially for a handicapped person and maybe the staff should put down their cell phones once in awhile !
Poor 1.0
Pros: We didn't end up staying there. We moved to a different hotel and requested a refund.
Cons: The room and hotel overall was filthy and unkept. The overall condition was poor for a hotel rated at 3 stars. Very disappointing!
Excellent 8.0
Pros: A complimentary breakfast, a pleasant surprise for a Holiday Inn.
Okay 5.7
Pros: Bigger room and comfortable bed
Cons: Staff rude to other customers without reservation.
Okay 5.7
Pros: convenient location, clean, quiet, nice rooms, great value. Restaurant staff very nice. Night shift manager should be put in charge of running the hotel, just a wonderful gentleman. He has a great customer focus.
Cons: The front desk staff are some of the worst that I have ever encountered. Totally disinterested, typical to customer service personnel at Walmart.
Excellent 9.0
Pros: Good price quiet and good location
Cons: The tub stopper didn't work , the water valve was dripping bad. Told front. Desk it needs fixing so should be. Also notice a food tray sitting on the 3 rd floor for two days no one got it. Told them too.
Good 6.0
Pros: Comfy beds.
Cons: The first room I was given was not clean, and you had to go into the restaurant to get coffee that was supposed to be in the lobby.
Excellent 10.0
Pros: Clean and Nice, Great breakfast!
Good 7.0
Pros: Breakfast was great, loved the fresh cut fruit.
Cons: Staff was not very friendly and not looking for ways to enhance customers service.
Excellent 8.0
Cons: They could do better at house keeping and make the beds.
Mediocre 3.0
Pros: Room was excellent
Cons: Staff called the room at 8am to ask me who I was, and said they had no record of me checking in.
Okay 5.0
Pros: Location
Poor 1.0
Pros: Price
Cons: Plastic cups and absent coffee make this less than 3 stars.
Okay 5.0
Pros: Very nice property.
Cons: I waited 10 minutes in the lobby to checkin because no one was at the front desk, yet an agent was outside on a smoking break. Then a man appeared and said 'you checking in'. PAbsolutely poor customer service. Hotel Employee in the restaurant was exceptio
Mediocre 3.0
Pros: The staff was far from professional and the room service was horrible
Cons: The room service choices were not great and the hours that they claim to be open was not accurate. Poorly staffed hotel
Excellent 8.0
Pros: Rooms were clean. Simple but effective workout room. Pool was open and kids loved it. Easy access to freeways and local shops. Close to downtown Louisville.
Cons: Breakfast buffet could have been better for the price. One free coupon did help offset though.
Excellent 9.0
Pros: Loved in-room whirlpool & king-sized bed. Also very close to the airport for our EARLY Sunday flight. Business center was helpful for printing.
Cons: Breakfast was not included in our room rate. (A kind gentleman on-staff gave us two honeymooners two vouchers, though, which was a great token.)
Holiday Inn Louisville Airport South - Louisville
Rated #7
8.1
Excellent 8.1
Based on 236 reviews
Details
Reviews
C$ 190

Cleanliness
8.4
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Overall 8.0 Excellent
Based on 207 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.8
Services
7.9
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.8
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.6
Staff
8.9
Cleanliness
8.1
Comfort
8.3
Location
8.3
Services
7.9
Staff
8.9
Cleanliness
8.5
Comfort
8.6
Location
8.3
Services
8.3
Staff
8.6

Okay 5.0
Pros: Location and room size.
Cons: No breakfast provided, which was disappointing. Also the room smelled musty. Additionally we planned to us the pool but the reservation hrs were hard to accommodate.
Good 7.0
Pros: The beds and sheets were very comfortable, and it is really close to everything you want to do in the Ville!
Cons: Being hearing impaired I did not hear the front desk lady correctly about the reserving the pool for use (due to no fault of her own, as she didn't see that I was hearing impaired). So we went down to the pool And saw that our card would not let us in. There was no one at the front desk at the time. A very friendly staff member let us in so my daughter could swim. I assume he didn't understand the rule either. But another family had reserved the pool so when they came the saw us and notified the front desk. A man came and was very rude to us about being in the pool. Without a reservation. I told him I misunderstood what I was told. And as we were leaving he scolded the the gentleman that let us in, in front of everyone in the lobby. It was very unprofessional. As a man who actually trains business personnel in how to manage people I was extremely disappointed to see this behavior. I told my wife, if it weren't already so late in the day I would leave. I saw the gentleman who let us in and apologized to him for him getting scolded. That could have been handled so much more smoothly and respectably. Aside from this one man's behavior, the stay itself want too bad. The room was spacious and bed were comfortable. But unfortunately, I can not bring myself to stay at place that allows people to speak to coworkers with such disrespect.
Good 7.0
Cons: There was no drain in the tub. There wasn’t any antibacterial soap in the bathrooms for good hand washing with covid. Needed a trash can in the bathroom. There was something sticky on the bed sheets like they was not washed. Did mention it to the front desk they just said they would write it down.
Okay 5.0
Pros: The hotel seems outdated. One of the elevators was down. We booked two rooms, one room had what appeared to be blood stains on the comforter--gross!
Cons: Rooms could have been cleaner, need updating as well.
Excellent 10.0
Pros: All the front desk staff from first shift to third shift was really awesome. They went above and beyond to help make my stay as comfortable as possible and that's just something you dont see much anymore. Super friendly, super helpful, super staff!!!!
Excellent 9.0
Pros: Very close to airport, great hotel for park and fly! Nice, clean and inexpensive!!
Excellent 8.0
Pros: Its location is great and the beds were comfortable.
Poor 1.0
Pros: Clean and friendly staff
Cons: Bathroom light did not work. Couldn't close the shades. Air and heat were hard to adjust.
Okay 5.0
Pros: Location
Cons: The room needs some improvement...spots on the carpet,furniture is chipping on majority,wall paper is peeled off in the bathroom and the refrigerator was making a an unusual sound
Excellent 10.0
Pros: The STAFF were amazing!!! Every single one of them were fabulous!!
Poor 1.0
Pros: Absolutely nothing
Cons: The carpet had a bad odor The shower stopper wouldn¿t stay up so as I¿m taking a shower the tub is filling up. Very annoying and nasty
Excellent 10.0
Pros: Great location! Very helpful staff!
Cons: We never, in 4 nights had any housekeeping. Not even trash taken out. No clean towels.
Excellent 10.0
Pros: Proximity to Churchill Downs and airport
Cons: No
Excellent 8.0
Pros: Hotel employee was the best for customer service.
Cons: In the advertisement it looked like the hotel pool was open and it was not and we were bummed.
Excellent 8.0
Pros: Staff was super nice & it was very clean
Cons: Pool wasn¿t open :(
Good 7.0
Pros: Comfortable beds and good shower
Cons: Coffee was only during breakfast hours the clerk that checked us in -we had to ask all the questions about our stay There was no kind of Continental breakfast available other than what you would purchase in the store. Pre-package would be ok
Excellent 10.0
Pros: The staff at this hotel are amazing! They truly do go above and beyond
Excellent 10.0
Pros: It was very comfortable and the staff was very friendly We really enjoyed our experience
Cons: Wish they would have had breakfast
Okay 5.0
Pros: The location was good.
Cons: The morning Desk clerk didn't greet us or say anything to me or my family as we left?
Okay 5.0
Pros: The room was large, but it was a handicapped room.
Cons: No restaurants close by, so opted for delivery. List of restaurants that deliver was not up to date. Website stated there was a restaurant on site, but was tol it has been closed for a year due to COVID, after we arrived. Still had posters in the elevator
Poor 1.0
Pros: Nothing
Cons: The room carpet was disgusting. The bathroom floor was dirty. The 3rd floor smelled like sewage. I was there five nights and not once was the linen changed. I had to ask for a mop to clean the floor.
Poor 1.0
Cons: Was not clean at all floors turned my socks black there was part off the wall cut out under the sink. Curtains looked like snot on it. Fan in the bathroom screams loud when you turn water on the list goes on nd on people out all hours of the night.
Good 6.0
Pros: The value was good.
Cons: I noticed the hallway carpet looked like it hadn't been vacuumed. I thought it was due to the time day. However the next morning we found someone else underwear hanging in the closet. Additionally the bathroom showed alot of wear and tear.
Okay 5.0
Pros: The staff was nice
Cons: Paid for pool and shuttle but neither were available however other hotels in the area are offering these amenities even during Covid.
Okay 5.0
Pros: Alright
Cons: Checking in was not smooth, a little bit of attitude The noise outside
Mediocre 3.0
Pros: Nothing
Cons: This property is extremely dated, dingy, and felt unkempt. I would not recommend.
Okay 5.0
Pros: Comfortable room with great location
Cons: A motorcycle club was loud and obnoxious all night during our stay and loitering in front of the lobby. Wish hotel management would have taken care of that
Good 6.0
Pros: Location & Price
Cons: 1) not enough parking 2) mystery stains on carpet 3) I thought it was a holiday inn express but it turned out to be a regular Holiday Inn
Good 7.0
Pros: It was quiet and the loudness in my room did not cause any complaints
Cons: Hotel was tough to get to and parking lot was tough to navigate
Poor 1.0
Pros: Location to event
Cons: Our vehicle was broken into in the parking lot. The desk worker informed us there were no cameras on that side of building. She did give us a free breakfast coupon.
Holiday Inn Louisville Airport - Fair/Expo - Louisville
Rated #8
8.0
Excellent 8.0
Based on 207 reviews
Details
Reviews
C$ 216

Cleanliness
8.2
Comfort
8.4
Facilities
9.2
Food
6.5
Location
8.8
Overall 7.8 Good
Based on 939 reviews
Cleanliness
8.2
Comfort
8.4
Facilities
9.2
Food
6.5
Location
8.8
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Staff
10.0
Cleanliness
8.0
Comfort
8.3
Location
8.8
Services
7.9
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
9.0
Services
8.2
Staff
8.4
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
7.8
Staff
8.1
Cleanliness
8.2
Comfort
8.3
Facilities
10.0
Food
6.5
Location
8.5
Cleanliness
8.0
Comfort
8.1
Location
8.6
Services
7.7
Staff
7.9

Excellent 10.0
Pros: Nice and very clean and friendly staff
Cons: Everyone was great and place
Okay 5.0
Cons: They took extra money n made me pay overdraft fee
Poor 1.0
Pros: Beds are newer and pillow top comfy. Pool is a nice size for kids.
Cons: Everything else. We travel frequently from family vacations to sporting events with kids. This is the worst customer service I have ever received. Hospitality at this hotel is was simply non-existent. Every employee we spoke with was rude, and acted annoyed when yiu asked for help.
Good 6.0
Pros: The pool was nice, it was also nice that they had lifeguards on duty. Front desk staff was always kind and helped me get the things I needed.
Cons: It was dirty, our windows had huge cracks, like how was this broken window not repaired before putting A guest in that room. One of our bed had sheets with large stains. I mean for what we paid, I almost felt like I was in a budget road side motel in our room. not sure if it was hard to keep up bc they were low on staff due to covid or what. I know it was covid but the policy that you can only get house keeping by request was frustrating. I asked a house keeper to at least take my trash and she almost argued with me. But she did finally take it. Someone spill popcorn all over the stairs in front of our room and it was there for over 24 hours with people just stepping on it and tacking it everywhere.
Good 7.0
Pros: Quiet rooms
Cons: Cars broken into the next morning. No security staffing
Excellent 10.0
Pros: I liked how friendly the check in staff was and the cleanliness of the room.
Cons: The beds are really uncomfortable and the fitted sheet does not stay on the mattress. I kept having to get up and put it back on which was really annoying.
Excellent 10.0
Pros: Clean and very flexible
Cons: Nothing
Excellent 8.0
Pros: Staff was good
Cons: No fridge or microwave.
Excellent 10.0
Pros: Location, great staff, very clean
Cons: Nothing
Mediocre 2.0
Pros: The location was the best thing for us.
Cons: I did not get the room I booked. They said there were no king suites available yet I paid ahead of time and should have had one. The room they gave me had no fridge and no microwave, my baby had to have a cold bottle because of this.
Excellent 10.0
Pros: Key ring coffee!
Okay 5.0
Pros: Location- close to attractions we wanted to visit
Cons: Staff overcharged us for breakfast, staff was not friendly or personable, hotel room did not look the one pictured instead ours seemed just standard not star,
Excellent 9.0
Pros: It was clean
Cons: We requested new sheets and it took us going to them 3 times to get them. Also the pool is only open on the weekends
Good 6.0
Pros: Location in relation to expo center was good
Cons: Outdated
Mediocre 3.0
Pros: Location and shuttle services
Cons: The hotel was a disappointment from start to finish. The rooms were unclean. The service was average at best. Several guests were being kicked out by security personnel. And it seems that everyone was booked to the first floor rather than spacing guests.
Good 6.0
Pros: The bed was great
Cons: The fire alarm going off
Excellent 9.0
Pros: The staff was very helpful and friendly
Excellent 8.0
Pros: The water pressure.
Cons: The shutters on windows on 1st floor.
Mediocre 3.0
Pros: Price
Cons: Given a room too far away from the lobby, especially if they had rooms closer.
Okay 5.0
Pros: Location
Cons: There was only a half a roll of toilet paper for a two day stay. There was only one bar of soap for two sinks.
Excellent 10.0
Pros: Very well kept.
Excellent 10.0
Pros: In middle of everything
Cons: No fridge or microwave in room
Good 6.0
Pros: The location was excellent and the lobby and elevators were very clean the staff was very friendly and professional.
Cons: Their needs to be more time allotted for housekeepers to clean rooms- there are areas under/behind furniture that need vacuuming and dusting- can't be done quickly maybe hire more staff.
Excellent 10.0
Pros: Clean and smelled good
Cons: None
Excellent 10.0
Pros: Clean, safe, swimming pool available with a life guard
Cons: Last night room next to us noisy gathering. Not the hotels fault.
Good 6.0
Pros: The rooms and area.
Cons: No microwave, and the pool was not open plus the $100.00 holding fee
Okay 5.0
Cons: It is an older hotel and showing it. There is no maid service do to covid so for 4 nights had to go down to lobby and get supplies
Poor 1.0
Pros: Nothing.
Cons: This was a non refundable hotel which I booked in Dec. 2019. The pandemic happened 1st and then the Louisville riots. We did not feel safe. I asked the hotel to possible give us a credit for later travel or possible move us to a different city. No help
Mediocre 3.0
Pros: Location
Cons: Had to change rooms three times because they weren’t clean
Good 6.0
Pros: I loved the location and cleanliness.
Cons: I found a couple of dead bugs in my room. The bed was uncomfortable.
Okay 4.0
Cons: The rooms were dated. Super noisy guests disturbed us. They relocated us to a different room which really helped. We wanted to check out after the first night but since they changed our room we stayed. The new room seemed cleaner and had a fridge.
Good 6.0
Pros: Location being so close to airport.
Cons: I stayed at hotel after a year, they still have not finished construction. Missed wake-up call for 5:30 AM.
Poor 1.0
Pros: Location
Cons: The rooms need updated. Carpet very stained. Our floor smelled like weed the entire stay and even had to evacuate our room at 10:30 at night for the fire alarm will never stay here again!
Good 7.0
Pros: The room was clean and the pool area beautiful.
Cons: They did not give the breakfast in the morning as advertised.
Good 7.0
Pros: Ample parking.
Cons: The room smells musty
Poor 1.0
Cons: Large cheerleader group staying at louisville crown plaza the same weekend that I was there. Numerous 13 to 15 year old girls in the bar throughout the evening. The law in Kentucky states that a person must be 21 to be in a bar. Obviously no one cared.
Mediocre 3.0
Pros: Nice room
Cons: We were put next to a room with children having some party blowing horns, we were moved to a suite with the continuous barking of a dog next door. Upon checkout we were charged for water that we didn’t drink.
Poor 1.0
Pros: The only good thing was the pool
Cons: Staff move very slow, my room was not ready when I got there and was moved to a different room . I was really disappointed
Okay 4.0
Pros: Location
Cons: Noisy, dated, smell, dirty.
Okay 5.0
Cons: Yes multiple falling down drunks in lobby Manager had to walk me to my room due to safety concerns My key didn’t work his key didn’t work Security had to come and let me in. All of this took an hr I felt the manager or security sho
Good 7.0
Pros: It has a huge parking lot
Cons: They charge over 10 dollars for breakfast, the bed was not level, The hotel employee at the front desk kept talking bad about guests and guess what we can hear you keep the fact you dont like any guests to yourself. Not friendly felt more like checking in
Mediocre 3.0
Pros: The hotel was very clean and neat. The staff was very professional.
Cons: It took thirty minutes to receive extra wash clothes after calling downstairs twice and actually going downstairs. Furthermore the thermostat was sat on 68 but the room temperature was 75 throughout the night it began to get progressively hotter.
Okay 5.0
Pros: Not worth the price an econolodge would have been as nice
Cons: Old and dated room worn mattress not a nice hotel
Good 7.0
Pros: Location. It has the BEST gift shop ever.
Cons: It needs renovation badly. Hallways dank and musty smelling. Hallway carpeting worn.
Mediocre 2.0
Cons: The room heat did not work, they did not fix or move me into another room until the last day of my stay. Als, the shower drain and the sink drain were stoppped up. They did not come fix or move me into another room until my last day of the stay.
Okay 5.0
Pros: Proximity to airport
Cons: Shuttle dropped off in the back. Elevators didnt work well. Older hotel and not 3.5 stars. Staff was rude
Okay 5.0
Pros: The rooms are spacious and the beds are very comfortable
Cons: After I prepaid for my room, I was charged for it again not once but twice by the hotel. They did not seem to understand the concept of prepayment. After much deliberation the charges were eventually reversed, but they hung out on my card all weekend.
Poor 1.0
Pros: One of the worst hotel experiences ever. Updates are greatly needed on the fire and sprinkler systems. Kept me up all night long. Disaster!
Mediocre 3.0
Cons: 3 evacuating fire alarms between 4 and 6:30 am
Mediocre 3.0
Cons: The hotel is desperately in need of a facelift. My room was totally worn out and the carpet was a mess.
Okay 4.0
Pros: The room was clean
Cons: The Halls and elevators were not clean. The water from the shower was lukewarm most of the time
Mediocre 3.0
Cons: Staff was rude! Too noisey!
Poor 1.0
Pros: It was clean. That was the ONLY redeeming quality
Cons: Understaffed at check-in (line going out back door), and rooms were not ready at 3 pm check in time. So we waited in line to check in, only to not get a room key. Then wait in the line again for key. Dismal view of a former, dilapidated balcony.
Poor 1.0
Pros: Honestly, just the location.
Cons: It took 103 minutes to check in. The staff really wasn't helpful at all. Also, the check in wait made us an hour late to the concert we were attending that I paid $1200 for.
Poor 1.0
Pros: not much to say
Cons: I been in other locations if this chain And it always been first class. But This particular place had Flying Nats And other insects flying around the room and biting us . We called the reception to complaint but they never did a thing
Poor 1.0
Cons: We rode the shuttle to the expo center, when I called and asked to be picked up the lady told me 10 minutes. I waited 45 minutes and started walking
Excellent 8.7
Poor 1.0
Pros: The hotel was nice the food was horrible
Cons: The hotel was nice but the food in the restaurant was horrible
Excellent 8.0
Pros: The staff was wonderful and friendly the room was great and clean they even left some body spray on the pillow bathroom was very clean we were minutes from Kentucky kingdom and we walked there and if I ever got back it is where I would stay 2
Cons: They had this beautiful pool and court yard buy I tried to relax in it and it was full of black ppl and I tried on 3 different occasions and as late as 9:30 but all the children (and there were like 40) were out of control throwing things splashing running around and the life guard doing nothing to stop them .. Later found out that there was a family reunion of some sort but as I sat in the courtyard I watched other families and guest come down and see the craziness and turn around and leave...
Excellent 8.0
Pros: We loved the size of the pool and that it was indoor/outdoor. The room was clean and nicely decorated. We also enjoyed the balcony overlooking the pool. The hotel staff was very friendly. The shuttle was also very helpful.
Cons: We really feel that each room should have a refrigerator and microwave. We would have also liked to have some sort of complimentary breakfast. My husband and I stay in many hotels throughout the year and this is the first one to not have any of the amenities I have stated above.
Crowne Plaza Louisville Airport Expo Center - Louisville
Rated #9
7.8
Good 7.8
Based on 939 reviews
Details
Reviews
C$ 219

Cleanliness
8.1
Comfort
8.1
Facilities
6.6
Location
8.0
Overall
7.3
Overall 7.7 Good
Based on 413 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
6.6
Location
8.0
Overall
7.3
Cleanliness
7.8
Comfort
8.0
Location
8.3
Services
7.6
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
8.1
Location
8.1
Services
8.0
Staff
8.5
Cleanliness
8.5
Comfort
8.3
Location
8.5
Services
7.7
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
7.4
Overall
7.0
Cleanliness
8.0
Comfort
7.8
Location
7.7
Services
7.6
Staff
8.3

Okay 4.0
Cons: It was so hot in the building when got in the room the ax didn’t cool the room down and the pool was closed
Okay 4.0
Pros: It was very close yo the Kentucky Expo Center.
Cons: I was really disappointed that we had to go down for towels everyday. Also that no one ever came to even change the trash!! We basically did our own housekeeping!!
Okay 5.0
Pros: Bed was good
Cons: Smoke alarm hanging. Deadbolt was loose.
Excellent 9.0
Pros: Clean, close to the expo center- can very easily walk to convention center. Staff is extremely friendly. Beds are very comfortable.
Okay 5.0
Pros: The location was 5 minutes from our venue.
Cons: There was an ant problem and the room wasn't clean. I understand the housekeepers were working short but at least take the time to ensure the "clean remotes" don't have dried food on them and same for the informational binder. Great thing I brought my own sanitizing wipes!
Excellent 9.0
Pros: Bed was wonderful. The space was well lit and the sheets were clean. The hotel was close to food and other locations, making what I needed easily accessible.
Cons: The carpet was damp and musty. There were mail clippings on the floor in the bathroom and on the carpet near the bed. The air conditioner was very loud and the pocket door was challenging to close.
Excellent 10.0
Pros: It was clean and close by we was goings
Cons: It's always clean and the staff is very nice and respectful
Okay 5.0
Cons: They don¿t have a hotel shuttle.
Excellent 8.0
Pros: Extremely convenient to the Expo Center. Several choices of food near by.
Cons: The shower was older and the light in it was about to fall out of the ceiling.
Poor 1.0
Pros: The hotel smelled horrible and was very dirty. The room smelled so bad I was going to be sick. There were bugs and it was so nasty. I can¿t believe I paid --$ to stay here. When I was checking out the guy tried to keep my deposit when the roo
Cons: I did not like anything about this hotel. It was horrible. And bad area. I witnessed people selling drugs and doing them right next door to me.
Excellent 8.0
Pros: Location was good Staff was friendly
Cons: The overwhelming smell of bleach was almost too much to take. I appreciate that this meant the linens were clean, but I had to use Axe spray to try and diminish the smell. The water pressure in the shower was weak and there was hair on the wall.
Okay 4.0
Pros: Free hot breakfast, but no fruit available. Card key was not made for the correct number of nights!
Cons: Next to a very noisy road and directly under airport flight path. Drapes did not keep out bright street lights. Room was next to elevator, thin walls, people talking all night in hallway. Rude maids banged on door more than half an hour before checkout.
Excellent 8.0
Pros: Comfortable mattress, clean room
Excellent 10.0
Pros: The cleanest
Cons: No
Poor 1.0
Pros: Nothing
Cons: Everything it was lipstick on a pig
Excellent 9.0
Pros: Much nicer than expected. Staff- young lady who checked me in was amazing. Planning to return
Excellent 10.0
Pros: the location to the fairgrounds and resturant.
Cons: nothing
Excellent 10.0
Pros: Cleanliness
Good 6.0
Pros: Clean rooms
Cons: Water pressure was horrible and the room was hot despite having the ac on
Excellent 10.0
Pros: Located close to Kentucky Kingdom and Hurricane Bay parks. Newly remodeled rooms and beds were great.
Cons: no
Good 7.0
Pros: Great staff.
Cons: Breakfast could use more fresh fruit options.
Excellent 10.0
Pros: Was pleasantly surprised at how nice everything was. Room was excellent, breakfast was wonderful and the staff very friendly.
Excellent 10.0
Pros: Close to All attractions (Expo Center), Fast food, Pizza, on the same street. McDonald's next door. SUPER Breakfast more than we expected. VERY Handy !!! A very Quiet Hotel.
Cons: Nothing
Poor 1.0
Pros: Nothing
Cons: First time I have experienced BED BUGS!
Okay 5.0
Pros: Very close to airport
Cons: Wasn't very clean in hallways and the area around the hotel is quite run down.
Okay 5.0
Pros: Price
Cons: I chose this place because it had a pool. I rented two rooms because I had 6 of us. The pool had a sign up that only 5 could be in pool at a time. All those rooms filled with people and only room for five people in the pool!!! Should not even advertise!
Good 7.0
Pros: the location was great. The room was fine and large, and the bed very nice. The breakfast choices were sufficient when stocked.
Cons: the breakfast area was far too small for the crowd.On Friday, the breakfast was not restocked after 8:20. The other 3 days were fine.The shower had poor water pressure.
Mediocre 3.0
Pros: Nothing.
Cons: Location was awful. Scary.
Good 6.0
Pros: Location
Cons: Staff seemed to be unhappy or bothered
Mediocre 2.0
Pros: the room was fine-no issues.
Cons: parking is not free as advertised. And upon my return, I could not get anyone there to answer my calls from the airport. Also I took a tongue lashing when I gave my cab receipt to the clerk. The driver had not signed it or put his identifying information
Okay 5.0
Pros: cheap, easy freeway access
Cons: they don't provide a lot of towels, and the towels were small
Excellent 8.2
Pros: The bed was super comfortable. Overall the entire room was very clean. Excellent location. Breakfast was decent.
Cons: The guy at the front desk when I checked in seemed very uninterested in his job and was not socially approachable.
Good 7.0
Pros: Location
Cons: Noisy air unit
Excellent 10.0
Pros: It was clean, safe, comfortable and the staff was great. 1.1 miles from the airport, the location couldn't be beat. And the price was great. Will stay here again next time I am in town.
Cons: Nothing. All was great.
Okay 4.5
Pros: Location near interstate.
Cons: Noise from nearby airport and strong odor from masked air freshener.
Sleep Inn Louisville Airport & Expo - Louisville
Rated #10
7.7
Good 7.7
Based on 413 reviews
Details
Reviews
C$ 177

Cleanliness
7.3
Comfort
7.4
Facilities
5.3
Food
0.0
Location
8.3
Overall 7.2 Good
Based on 495 reviews
Cleanliness
7.3
Comfort
7.4
Facilities
5.3
Food
0.0
Location
8.3
Cleanliness
2.0
Comfort
0.0
Food
0.0
Location
8.0
Overall
6.0
Cleanliness
6.9
Comfort
7.2
Location
8.5
Services
6.5
Staff
7.6
Cleanliness
7.2
Comfort
7.3
Location
8.0
Services
6.9
Staff
7.3
Cleanliness
7.3
Comfort
7.6
Facilities
6.0
Location
8.7
Overall
6.0
Cleanliness
7.6
Comfort
7.6
Facilities
4.0
Location
8.4
Overall
4.0
Cleanliness
6.6
Comfort
6.8
Location
7.8
Services
6.4
Staff
7.2

Okay 4.0
Pros: Along our path across the country
Cons: Web site says pet friendly, sign said no pets allowed but of course at $35/dog they were okay with it but I had to ask. Hallway carpets beyond disgusting Staff just fine The property wasn’t what I remembered of Howard Johnson of my past, likely won’t try again
Excellent 8.0
Pros: It was very convenient to everything we needed to get to
Cons: The breakfast could have been better
Good 7.0
Pros: Very reasonable rates. Rooms were clean. Staff was friendly. Shuttle to and from airport very convenient. Was able to park our truck at the hotel while we were gone for a very reasonable rate.
Cons: There was nothing wrong with the property. It was great for a one night stay.
Good 6.0
Pros: The hotel was easy to find and great location to get to Kentucky Kingdom. The staff was friendly and helpful. Beds were comfortable. Room and bathroom seemed clean.
Cons: Overall the room seemed clean but the carpets were not and the place has a funky smell to it. Not dirty or nasty just maybe some chemical they’ve used to clean with or something. The door that lead out the end of the building to the parking lot was broken and wouldn’t open from the outside. There is not a lot of parking.
Excellent 10.0
Pros: Room was clean and quiet with friendly staff..was a little worried about car security.
Cons: Security in and around property for vehical
Okay 5.0
Pros: It was close to the airport (only 1 mile away), had a free airport shuttle, free breakfast, and the washer and dryer worked, unless the last Wyndham hotel I stayed at the day before.
Cons: The hallways smelled like marijuana, people walked the halls  cursing, the washer stopped working during the cycle (full of  waterr) after I paid $2 to wash. I told manager on duty and she said "sorry", while I was expecting her to refund me.
Poor 1.0
Pros: Upon arrival the front desk attendant was kind he gave me the wrong room at first the first room had mouse droppings on the pillow and the toilet didn't work he switched me rooms that room also had mouse droppings under the pillows on the bed any third
Cons: Continued; also had dropping only for as well as some type of dirt in the fridge I have pictures if you'd like to see them as well as the shower did not work so I was unable to even take a shower the clock was an hour behind which made it inconvenient
Poor 1.0
Pros: Leaving
Cons: The whole establishment.
Okay 5.0
Pros: Room wasn't the best condition. Bathroom could use some updating. There no was fridge in the room when we first arrived then next day one magically appeared. 4th floor room was stinky, could use a thorough cleaning.
Cons: Smelled and wasn't up to date
Excellent 9.0
Pros: The room was clean
Cons: None
Excellent 8.0
Pros: HJ was clean and quiet
Cons: I didn’t like about HJ was that the price we paid included breakfast we didn’t get it because of Covid-19. We should received a discount
Poor 1.0
Pros: Location
Cons: Everything !
Excellent 10.0
Pros: The staff were amazing
Cons: No refrigerator in the room or microwave
Okay 5.6
Excellent 8.0
Pros: it was very clean...no breakfast through
Cons: no breakfast
Good 6.0
Cons: Yes these hotels say they have HBO etc and none do they have regular TV channels
Mediocre 3.0
Pros: Location was very close to airport
Cons: Breakfast- I would not eat it. Hep B signs up- didn't trust it.
Okay 5.0
Pros: It was the cheapest price in the area I wanted to be in.
Cons: The shower drain was erroded away, the shower head was not secured to the wall, the side door never worked to get inside the hotel you had to walk around every time.
Mediocre 3.0
Pros: Location
Cons: They do not have enough parking spots for their guest. So they make you park on the grass near the street!
Okay 5.0
Pros: It was close to the airport AND in a good neighborhood.
Cons: Pretty outdated, but we were not expecting much for the price. Staff was helpful and friendly.
Okay 4.0
Pros: The bed was comfortable enough and air conditioner worked fine.
Cons: The shower was week, the TV only had 10 snow-filled channels (not even HBO or Showtime, just Starz Comedy), only the ice machine on the 1st floor worked, and breakfast consisted of your choice of donuts, bread, or cereal.
Howard Johnson by Wyndham Airport - Louisville
Rated #11
7.2
Good 7.2
Based on 495 reviews
Details
Reviews
C$ 100

Overall 0.0 Poor
Based on 0 reviews

Woodspring Suites Louisville Airport - Louisville
Rated #12
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.9
Facilities
6.5
Food
6.5
Location
7.5
Overall 6.7 Good
Based on 375 reviews
Cleanliness
6.6
Comfort
6.9
Facilities
6.5
Food
6.5
Location
7.5
Cleanliness
6.7
Comfort
7.0
Location
7.7
Services
6.5
Staff
7.3
Cleanliness
7.2
Facilities
6.5
Food
6.5
Location
5.2
Overall
6.7
Cleanliness
6.8
Comfort
7.4
Location
7.7
Services
6.7
Staff
7.7
Cleanliness
6.6
Comfort
6.6
Facilities
7.0
Location
7.4
Overall
8.0
Cleanliness
6.4
Comfort
6.5
Facilities
6.0
Location
7.1
Overall
6.0
Cleanliness
6.0
Comfort
6.2
Location
6.9
Services
5.9
Staff
7.3

Mediocre 2.0
Pros: Nothing really
Cons: There was a damp smell in the room. Highway noise was terrible 😫 Beds not comfortable at all. Room not very clean
Excellent 8.0
Pros: The location
Cons: We was supposed to have complimentary breakfast and there was none. We called from office to get a remote for the TV and they said they would give us one but we never got it.
Good 6.0
Pros: Convince to our destination and easy access.
Cons: One of the rooms hadn't been cleaned at all. One coffee pot didn't work, and one had a coffee filter that was moldy. Seems like housekeeping needs to do a much better job.
Mediocre 2.0
Pros: Nothing not the best of area
Cons: The property was okay it was the employees who made the hotel look extremely ghetto and very unprofessional
Poor 1.0
Pros: Closeness ro the amusement park
Cons: Everything! Staff a little rude, if there’s 4 booked in a room its common sense to give 4 towels,etc not less than, then refuse to accomadate guest! Get better cleaning solutions because that tub and toilet was a hot mess
Good 6.0
Pros: Low cost room
Cons: Not clean, hair on the floor in the bathroom. Door lock was not very secure, dead bolt ready to fall off and the door did not set tight. no breakfast.
Good 7.0
Pros: I like that the staff was friendly and didn’t give me any real issues
Cons: Just the location, loud people next door, not really the hotels fault though
Mediocre 3.0
Cons: Breakfast was closed due to Covid. I did not know about it otherwise I may have chosen a different hotel.
Excellent 10.0
Cons: No
Good 7.0
Pros: Great location
Cons: No option for late check out.
Good 6.4
Good 6.8
Good 6.0
Pros: close to the show
Cons: 1 ice maker. no spa. no fridge or micro in room
Excellent 8.0
Pros: Comfortable beds and hot showers. A/C worked very well in keeping the room cool. Hotel was within walking distance to the Kentucky Expo Center.
Cons: Parking can be tough/cramped - especially if you have a big truck. It's also VERY loud due to the close proximity to the Louisville Airport (which has UPS flying in and out all the time), but I suspect that this is the case with the rest of the hotels in the surrounding area as well.
Excellent 8.0
Pros: Clean room
Cons: Nothing
Okay 5.0
Pros: Location
Cons: Hotel needs renovation badly, walls have holes, there weee bugs
Mediocre 3.0
Pros: Close to airport
Cons: Not clean and cockroaches everywhere
Okay 5.0
Pros: there is shuttle
Okay 5.0
Cons: door needs attention=could see daylight on sides and bottom and hard to lock. cracks allowed noise to come in easily
Good 6.0
Pros: Close to the airport.
Cons: Person in adjacent room was smoking and odor came into my room through bathroom vent. Property overall appeared a bit run-down; not well maintained.
Good 6.5
Mediocre 2.0
Pros: It was convienient to Ky kingdom.
Cons: The blankets had cigarette burns in it. The room smealed like cigarettes when we walked in.
Okay 5.0
Pros: Nothing
Okay 4.0
Pros: The location being close to where I had to travel.
Cons: The bugs in the room, the closet rack that couldn't hold my shirts without falling off the wall, the mirror had spots on it that remained the whole time, the vending machine that didn't work through out my stay, the vent in the bathroom that allowed me to hear the room next door and their bathroom habits.
Excellent 10.0
Pros: It was close to my job had to go to work the next day.
Cons: It was nice.
Okay 4.0
Pros: Close to Kentucky Kingdom
Cons: The Carpet was nasty, plugs did not work, phone did not work,
Good 6.6
Pros: Clean, bare necessities
Cons: Reservation wasn't honored, they sold my room, very minimal, breakfast was pitiful.
Rodeway Inn Louisville - Louisville
Rated #13
6.7
Good 6.7
Based on 375 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.0
Facilities
5.2
Location
7.1
Overall
5.6
Overall 6.6 Good
Based on 783 reviews
Cleanliness
7.1
Comfort
7.0
Facilities
5.2
Location
7.1
Overall
5.6
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.5
Comfort
6.4
Location
6.2
Services
6.1
Staff
6.9
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.9
Comfort
6.8
Location
6.9
Services
6.5
Staff
6.8
Cleanliness
7.4
Comfort
7.2
Facilities
4.0
Location
7.3
Overall
6.0
Cleanliness
7.4
Comfort
7.4
Facilities
8.0
Location
7.5
Overall
8.0
Cleanliness
6.9
Comfort
6.8
Location
7.0
Services
6.6
Staff
7.0

Mediocre 3.0
Pros: Clean. Offer me a another room
Cons: Stains on ceiling and in tubs People fighting outside Couldn't get into the room every time key didn't work Even after booking a room getting to check in after 3 they sold it as first come . Unprofessional Not enough towels or no shower towels in room Trash was left in hallways the whole weekend nasty
Okay 5.0
Pros: Comfy room
Cons: Loudness at late hours of the night. Opened lube on top of lamp over the bed!!
Mediocre 2.0
Pros: The workers was very nice and considerate
Cons: One of my rooms the air did not work one of the restroom doors got locked would not open one of the shower head did not work and the smell was horrible I had to switch rooms because the air did not work it was 89 degrees in the room on a day the temperature was 90 degrees outside
Mediocre 3.0
Cons: The environment
Good 6.0
Pros: The shower, excellent water pressure.
Cons: No mini fridge or microwave. Had to wait 20 minutes before i could check in because the front desk lady was gone.
Mediocre 2.0
Pros: the girl at the front desk was very pleasant. she had her hands full, a hard worker. she needs a raise !!
Cons: there are no smoking signs posted everywhere. this was suppose to be a no smoking room. i walk into the room and there was residue smoke just hanging in the air. i immediately told the front desk and she changed our room to a "non" smoking room, which was much better. the room appeared clean, but then i found long hairs in the ice bucket. cobwebs in the ceiling corners. we were missing a bath towel, had to go get one more. the towels were very rough and scratchy. the bath mat had tennis shoe dirty marks on it. the mattresses were very low quality, when we laid on them, we could feel the springs on our backs. the neighborhood was poor, homeless people wondering around and people that looked high. when we pulled into the parking lot, we thought it was a junk yard for cars. there were two cars that were smashed, one car was parked sideways taking up 3 parking spaces, and a gentleman was working on his car. at 2:30 am sounded like a party was going on outside our room with loud music. we didn't get much sleep.
Poor 1.0
Pros: The workers were nice
Cons: This was a very dirty hotel the tub was dirty the shower curtain was dirty they were burn holes in the blankets. The microwave is broke the whole room was really damp and wet on the floor
Okay 4.0
Pros: Big bed's
Cons: Loud at night and some of the other guest need to watch their dog's better cause walking my lil dog we passed a woman with two large pit bulls and she could barely contain her dogs and I was scared for my lil guy if these 2 large dog's got loose on us.
Poor 1.0
Pros: Nothing
Cons: I checked in and left almost immediately. The parking lot was noisy. Lots of loud music outside and it was after 11pm. Would never make a reservation here again. Wish they would have refunded me. Thanks
Good 7.0
Pros: Nice staff and when I needed something they took care of me
Cons: Noni can't say at the moment
Poor 1.0
Pros: Nothing
Cons: Dirty Rooms, Homeless people and people trying to sell you drugs on the steps. Did not stay.
Poor 1.0
Pros: I stay here frequently but I had a Major issue that they acted nonchalant and rude about and didn't help at all.
Cons: YES! My goddaughter found a needle cap that had at one time had drugs in it and was burnt on the bottom, luckily she didn't have it for more than a split second before looked over and my girlfriend (her mother) grabbed it and immediately bathed her .
Mediocre 2.0
Pros: price
Cons: staff was rude...had to wait outside in cold for 20 mins to get my room key reactivated...somehow it stopped working...towels smelled like grease and cig smoke...burnhole on sheets
Poor 1.0
Pros: Close to airport. No airport shuttle even thought website stated there is a shuttle.
Cons: Unclean grounds. Smoke odors in room. Sketchy area. Unfriendly staff. No microwave or refrigerator available.
Poor 1.0
Pros: Nothing.
Cons: Well to start with we only got one towel for two people because of a towel shortage they said. There where bugs in the shower. The sink had a big black mold ball in the bottom and people were outside fighting every night we were there. Remote broken
Excellent 8.0
Cons: noisy late at night
Excellent 8.0
Pros: Check out was at noon love that
Cons: Not really
Poor 1.0
Cons: Rude employees/ staffing . The rooms stink and housekeeping just comes in room as they please
Good 6.0
Pros: Room ok .Needed a coffee maker as stated in information of room
Cons: Checked in late .Was interrupted all night by people knocking on door and cars in lot.They security to over see lot and guests
Poor 1.0
Pros: Location
Cons: I didn't like it at all. The room that i checked into was dirty. So i got it changed.The second room was a little better. But the traffic thru there was crazy. There were people fighting over drugs,hole, and johns. I will never stay at this location again
Okay 5.0
Pros: The price
Cons: The staff wouldn't accept my vip pass
Mediocre 3.0
Pros: Location only
Cons: Bugs and it smelled like urine
Excellent 8.0
Pros: I like the soft pretty bed it sleep wonderfully oh and that shower was to die for
Cons: I didn't like the fact that I called the front desk and I asked was there an atm I could use up-front they told me yes then when I get up front they beat oh sorry that was rude like why couldn't you say that when I called you The first time
Okay 4.0
Pros: Good TV
Cons: Not even a blow dryer in the room. I thought that was generally standard these days.
Mediocre 2.0
Pros: Location and room is clean
Cons: staff is not properly responding. They are careless.
Poor 1.0
Pros: Nothing
Cons: Everything. Trash under bed. Dirty floors. Water standing never cleaned up. Hair in bed and room smelled bad
Excellent 10.0
Pros: They were clean and had easy access to the pool and all the amenities provided.
Mediocre 3.0
Cons: I got up the following morning to get a shower. I started the water and when I stepped in it was like stepping on ice my feet went out from underneath me and I fell completely out of the shower hitting NYU back and hip on the toilet. My back still hurts
Okay 4.0
Pros: Price and location.
Cons: "Nonsmoking" room reeked of smoke on check in. During the night, skunks marijuana smell came in through air conditioner. Smelled terrible. Empty beer cans in the parking lot in the morning. Not impressive.
Poor 1.0
Pros: Stayed there several times.always bn great service. This time was worst ever. Shower leaked,air condition quit working,toilet quit working,several other guests outside room makin noises all nite.
Cons: Same
Mediocre 2.0
Pros: Nothing good about this place
Cons: Arrived there late at night after 12 hrs of driving. Just needed a place to sleep. Guy at front desk rude, and covered in hickies. Found a bottle of lube on the bedside stand, dirty blankets and pillows, hookers and junkies in the room next door, and bedbugs. So, unless youre into hookers and bedbugs just pay the extra $30 and go to the hilton.
Excellent 8.0
Pros: Ability to pick the amount of service I wanted.
Good 6.0
Cons: Shower drain very slow
Red Roof Inn Louisville Expo Airport - Louisville
Rated #14
6.6
Good 6.6
Based on 783 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.9
Facilities
6.0
Location
7.6
Overall
6.1
Overall 6.3 Good
Based on 675 reviews
Cleanliness
6.7
Comfort
6.9
Facilities
6.0
Location
7.6
Overall
6.1
Cleanliness
5.5
Comfort
9.0
Facilities
8.0
Location
5.5
Overall
6.0
Cleanliness
6.2
Comfort
6.2
Location
7.3
Services
5.7
Staff
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.8
Comfort
7.1
Location
7.7
Services
6.6
Staff
7.3
Cleanliness
6.7
Comfort
7.2
Location
7.5
Services
6.6
Staff
7.4
Cleanliness
7.2
Comfort
7.5
Facilities
3.0
Location
7.9
Overall
5.6
Cleanliness
7.1
Comfort
7.3
Location
8.0
Services
6.8
Staff
7.3

Mediocre 3.0
Pros: The location.
Cons: When qe arrived at the hotwl there was no one on staff. There was a note on the desk that stated Will return in 15 minutes. There were 4 different families waiting to check in and qe had to wait 30 minutes. The man running the front desk had keft to pick people up from the airport. He said he was only gone for 15 minutes and acted like it qas no big deal. My kids were disappointed because the pool was closed due to Covid-19 but the pool was completely empty so it must have been a maintenance issue. We did get breakfast but it was minimal. Packaged muffins and cheese crackers. There were no drinks offered. The hotel smelled like cigarette smoke. This hotel is run down and filthy. The cleaning staff had to be asked to take our trash onw day.
Okay 4.0
Pros: The bed was comfortable, check in was fast
Cons: I didn't like the fact that there were prostitutes in the parking lot, that the pool was inoperable, also that there was no breakfast.
Okay 5.0
Pros: The front desk staff was very friendly, welcoming, accommodating, and kind. The bed was comfortable and the location was good.
Cons: The room felt old, dingy, kind of creepy. On the door of the room someone had drawn in permanent marker a semi-colon ";" (and as most people know a semi-colon means that someone seriously contemplated or attempted suicide, and then decided against it) so that was kind of creepy. The wall in the room entryway, on the right, had a sort of light brown brushed stain on it too that looked like it might have been blood. So that's kind of creepy. Makes me wonder what happened there. The walls are also all painted a light olive green or lime green which was kind of off-putting. The picture in the booking online showed more neutral tone walls so I wasn't expecting the green. Some of the lamps didn't have lightbulbs in them so I could only turn on some lights. And the walls are very thin so I could hear the neighbors family talking and laughing in the next room. Luckily I'm a deep sleeper and the bedsheets appeared clean so my dog and I just went to bed and tried not to worry.
Okay 4.0
Pros: The tvs worked
Cons: The walls in the room were dirty and nasty. We asked for towels took 2 days and 4 times asking to gt them my friend and his boys never got their clean towels or his coffee pot they asked for... The pool or excersiize room was usable i will not return to that hotel.
Good 6.0
Cons: It was an non smoking hotel but people where smoking marijuana in the rooms and it was coming in to the halls so that was all you could smell and I had children and my mother in law with me. It was not like that when we stayed in 2019.
Poor 1.0
Pros: N/A
Cons: The lighting on the property was poor. Upon arrival there were 2 families that stated they had been waiting on over 30 minutes for someone to check them in. When staff returned he said he was gone for only 10 minutes and didn’t apologize for his poor customer service.
Good 7.0
Pros: It was clean, the bed was convertible, and the AC was cold.
Cons: The smoke alarm was beeping. I called the front desk and they did nothing. The continental breakfast was skimpy and the halls smelled like weed
Poor 1.0
Pros: Not a darn thing nothing was good about this location!
Cons: Reason for the stay was a bday, pools on the website neither pool was working! After they called in the early AM to day hurry and pay or we will give up ur room? Totally rude! This was totally unacceptable and I'm on my way of not booking with this company. My second disappointment! 3rd time is the charm
Excellent 9.0
Pros: I stayed there twice my first room was great . The last time I stayed the room had some flaws and no iron in the room . I called front desk and he told me he would check into it. He never got back with me and the Iron never showed up ...
Cons: If the Front Desk could have got back with me and I had an Iron in my room .
Excellent 10.0
Pros: It was a good stay
Poor 1.0
Pros: leaving
Cons: was not clean, smelled like crack and cigarette smoke, mold on bathroom ceiling, overall nasty like motel 6.
Mediocre 3.0
Pros: Nothing
Cons: Utter crap. Filthy. No shuttle. Filthy.
Excellent 10.0
Pros: The man manager was really helpful.
Cons: Website says hot breakfast and thier is no breakfast at all.
Mediocre 3.0
Pros: Nothing Not cleaned Smoking in non smoking rooom Bedsheets are not cleaned No breakfast only coffees
Cons: No good place
Excellent 10.0
Pros: Great prices and very clean
Good 7.0
Pros: The hotel location and the staff were great.
Cons: The surrounding area was not in good shape. The surroundings looked run down and isolated. The appearance of the area made you feel like it was unsafe. However, the hotel was okay for my one night stay.
Poor 1.0
Cons: Room 101 dirty old big.Black. ts
Mediocre 3.0
Pros: The best part was leaving. There was a soiled chair in the room you could not use, no shuttle service, no breakfast beyond a pre packed muffin and cheese crackers.
Cons: See above
Poor 1.0
Pros: Nothing to like
Cons: Stinky room.
Poor 1.0
Cons: When we first got there they gave us a room that had some one already in the room. The 2nd room they gave us was open.We could not stay at the hotel. It was too dirty so we got a refund and drove home. The staff was nice enough to take care of the refund
Good 6.0
Pros: Proximity to the airport
Cons: I did not like anything. Room was not clean. Bad smell in the room. No breakfast.
Excellent 10.0
Pros: Friendly staff, comfy bed, hot shower,
Cons: No wash clothes or hand towels. No breakfast in morning.
Poor 1.0
Cons: Temperature was set very low. There were no additional blankets available. There were no bed spreads/comforters. Loud talking by employees/maintenance workers outside our door late at nite. The room was very unwelcoming.
Poor 1.0
Pros: That there was no argument over whether or not I would get a refund.
Cons: The room was filthy:The reservation was for a non smoking room, but the room stunk of marijuana and tobacco; there were crumbs on the mattress cover; there was a wad of hair in plain sight next to a bed; the carpet was worn out and dirty; exit plan placa
Poor 1.0
Cons: Disappointed! The breakfast to go was sold out, and only coffee provided. Guests who arrived late were loud and awakened us. Dogs barking in the hall in the early morning very disturbing. We will not choose to ever stay in one of these hotels again.
Okay 5.0
Pros: That my dog was allowed.
Cons: I didn't like how the outside of the hotel was dirty.
Mediocre 2.8
Mediocre 3.2
Excellent 9.2
Mediocre 3.0
Pros: The staff did try to address my concerns but also tried to cover the truth about the situation
Cons: I brought it to the attention of the clerk that I do believe I had seen a bed bug on the mattress I took a picture of it and gathered my belongings as I was not staying in that room.
Excellent 10.0
Pros: location
Cons: the breakfast
Okay 5.0
Pros: Front desk staff wAs nice.
Cons: Lots of people all over the place at night seen several police. Carpets are nasty too
Poor 1.0
Pros: Only thing I liked was the room. They had nothing I booked them for. No breakfast. The big one they had no airport shuttle and I had to pay for a cab but they advertise airport shuttle. The was was nasty smelled I will not stay there again
Cons: Everything
Mediocre 2.0
Pros: Was convenient.
Cons: Not worth the convenience because kids were screaming & crying down the halls at midnight & men were talking & arguing, yelling through the night until almost 4:00 in the morning. The parking lot had litter all over.
Mediocre 3.0
Pros: The staff were extremely nice
Cons: The room wasn’t ready to be rented out, there were hairs on the sheets, the floors were dirty, there was no remote control or coffee pot, and there was a nickel on the supposed clean furniture
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING
Mediocre 3.0
Pros: The location the shower and the Convenience been in between two stores in a lot of food places
Cons: Attachment amenities
Good 6.0
Pros: It was ok but the staff was very rude.
Cons: The staff
Excellent 9.0
Pros: Location
Cons: I had trouble getting an extra key that worked.
Excellent 10.0
Pros: It wa g re at
Cons: Nope
Excellent 10.0
Pros: The friendly staff.
Cons: Bathroom door could use painting.
Good 7.0
Pros: Close to food
Cons: No
Excellent 8.0
Pros: Quietness
Cons: Nightstand lamps didn't work
Excellent 10.0
Pros: Very clean
Mediocre 3.0
Pros: Breakfast
Poor 1.0
Cons: Found dirty object in my room
Good 7.0
Pros: Convenience
Cons: Lay out of the breakfast line. People running into each other to get their food. Ex toaster on one end and bread on the other. Lots of back and forth. Not enough seats for everyone at breakfast.
Good 7.0
Pros: Location, bed, breakfast
Cons: Noisy refrigerator and some mold in shower.
Good 7.0
Pros: Staff was very nice.
Cons: Air conditioning was moldy.
Excellent 9.4
Cons: The hotel is very close to the airport flight line so be prepared for 6 am flights waking you up if you are a light sleeper.
Excellent 8.2
Pros: It was clean and staff was great.
Cons: Had no problems.
Mediocre 2.5
Pros: Proximity to airport
Cons: Poor management, room disarranged, no heat. Disturbed several times.
Excellent 8.0
Pros: Comfortable beds, fridge and microwave in room, decent free breakfast.
Cons: Ceilings and walls could use some touching up in room. No ashtrays provided in a smoking room.
Baymont by Wyndham Louisville Airport South - Louisville
Rated #15
6.3
Good 6.3
Based on 675 reviews
Details
Reviews
C$ 118

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