Mandarin Oriental Palace, Luzern

5 stars
Haldenstrasse 10, Lucerne, Luzern, Switzerland
Lucerne, Switzerland
9.4
Wonderful
based on 223 reviews
223 reviews
Sat 27/12
-
Sun 28/12
1 room, 2 guests
Deals from
C$ 849
/Cheapest rate per night
Room type
Provider
Nightly total
Superior Room
C$ 849
King room
C$ 1,648
Deluxe room
C$ 2,232
22 more Mandarin Oriental Palace, Luzern deals
22 more Mandarin Oriental Palace, Luzern deals
Photos of Mandarin Oriental Palace, Luzern
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Belle Époque hotel with 4 restaurants and a full-service spa 4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.4
Wonderful rating
Based on 223 verified guest reviews

Latest deals for Mandarin Oriental Palace, Luzern

Sat 27/12
Sun 28/12
King room
2 king beds
C$ 1,648
nightly with fees
Superior Room
bed type unknown
C$ 849
nightly with fees
bed type unknown
C$ 851
nightly with fees
bed type unknown
C$ 881
nightly with fees
Deluxe room
bed type unknown
C$ 2,232
nightly with fees
bed type unknown
C$ 2,326
nightly with fees
bed type unknown
C$ 2,497
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Mandarin Oriental Palace, Luzern

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Meeting/Banquet facilities

Services and conveniences

  • Conference rooms
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Designated smoking area

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Shuttle service (additional charge)

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

General

  • Interconnected room(s) available
  • Lockers
  • Telephone
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Spa
  • Sauna
  • Steam room

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Flat-screen TV

Bedroom

  • Fold-up bed

Things to do

  • Bicycle rental

Fitness

  • Fitness centre

Reviews of Mandarin Oriental Palace, Luzern

9.4
Wonderful
223 verified ratings
Wonderful
166
Very good
20
Good
15
Okay
6
Fair
6
Mediocre
4
Poor
6

Summary of reviews

Guests say
Guests appreciated the hotel's prime location and cleanliness, enjoying beautiful views and welcoming staff. However, many reviews highlighted significant service issues, particularly in the restaurant and room service, which did not meet the expectations of a five-star establishment.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

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Location

Haldenstrasse 10, Lucerne, Luzern

What's nearby

  • Grand Casino Luzern218 m
  • Hofkirche0.4 km
  • Bourbaki Panorama0.7 km
  • Löwendenkmal0.8 km
  • Lucerne Culture and Congress Centre0.8 km
  • Glacier Garden0.8 km
  • Wilhelm Tell Express0.9 km
  • Luzern Train Station1 km
  • Kapellbrücke1 km
  • Old Town1.1 km
  • Rathaus Lucerne1.1 km
  • Swiss Transport Museum1.2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Mandarin Oriental Palace, Luzern

Low season

High season

Average price (weeknight)

March
March
C$ 1,032
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Mandarin Oriental Palace, Luzern

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mandarin Oriental Palace, Luzern

  • How long should you stay at Mandarin Oriental Palace, Luzern? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Mandarin Oriental Palace, Luzern

  • Where is Mandarin Oriental Palace, Luzern located?

    Mandarin Oriental Palace, Luzern is located at Haldenstrasse 10, 1.1 km from the centre of Lucerne. Grand Casino Luzern is the closest landmark to Mandarin Oriental Palace, Luzern.

  • When is check-in time and check-out time at Mandarin Oriental Palace, Luzern?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Mandarin Oriental Palace, Luzern.

  • How far is Mandarin Oriental Palace, Luzern from the airport?

    Mandarin Oriental Palace, Luzern is 48.1 km from Zurich. Mandarin Oriental Palace, Luzern is 64.2 km from Belp.

  • How does KAYAK find such great Mandarin Oriental Palace, Luzern hotel deals?

    KAYAK scours the web for all room deals available at Mandarin Oriental Palace, Luzern in Lucerne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental Palace, Luzern and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental Palace, Luzern.

Nearby hotels and places to stay

Closest

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4-star hotel
52% cheaperArt Deco Hotel Montana8.9 Excellent (557 reviews)0.14 kmRestaurant, Bar/Lounge, Room serviceC$ 377+
5-star hotel
49% cheaperPenthouse by Art Deco Hotel Montana8.7 Excellent (179 reviews)0.14 kmRoom service, Free Wi-FiC$ 406+
3-star hotel
74% cheaperHotel Royal Luzern8.2 Excellent (1,434 reviews)0.16 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasC$ 202+
3-star hotel
72% cheaperHotel Beau Séjour Lucerne8.7 Excellent (1,643 reviews)0.22 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasC$ 225+

Cheapest

See cheapest stays in Lucerne
4-star hotel
86% cheaperHotel Luzernerhof7.5 Good (2,140 reviews)0.68 kmRestaurant, Bar/Lounge, Room serviceC$ 112+
3-star hotel
80% cheaperAltstadt Hotel Magic Luzern7.6 Good (1,596 reviews)1.14 kmAdults only, Free Wi-Fi, Coffee machineC$ 158+
3-star hotel
80% cheaperAmbassador Self Check-in Hotel8 Excellent (2,305 reviews)0.72 kmRestaurant, Room service, Free Wi-FiC$ 159+
3-star hotel
80% cheaperBarabas Luzern8 Excellent (4,219 reviews)1.21 kmRestaurant, Free Wi-Fi, Tea/coffee makerC$ 161+

Most recommended

See most recommended stays in Lucerne
5-star hotel
39% cheaperHotel Schweizerhof Luzern9.2 Excellent (1,517 reviews)0.75 kmFitness centre, Restaurant, Bar/LoungeC$ 478+
4-star hotel
55% cheaperHotel des Balances9.1 Excellent (2,715 reviews)1.23 kmRestaurant, Bar/Lounge, Room serviceC$ 355+
4-star hotel
52% cheaperArt Deco Hotel Montana8.9 Excellent (557 reviews)0.14 kmRestaurant, Bar/Lounge, Room serviceC$ 377+
4-star hotel
53% cheaperHotel Hofgarten Luzern8.8 Excellent (2,025 reviews)0.54 kmRestaurant, Room service, Free Wi-FiC$ 371+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.7
1.1 km
Zurich
48.1 km

Everything you need to know for your stay in Lucerne