Okay
4.0
Pros:
Location, old building harmonized with local environment, good breakfast
Cons:
Mediocre service, bad maintenance of facilities. Room temperature was really low when we reached the hotel at 21:00 although we called twice before our arrival to inform them about late check in. When we complained about low temperature next morning, reception replied that only thing could do is to provide us extra blankets. Hair dryer was not working properly, after our complaint for 2nd time, they didn't come to check it, after few mins of usage it was completely burnt / resistance almost melt the plastic part and we understood it was dangerous. After that incident, we decided to cancel our 2nd night stay and to change accommodation Booking.com support assisted easily via telephone to sort this out.
Good
6.0
Pros:
I liked the staff at the hotel. They were really kind and hostile. Breakfast was simple but adequite, I did not expect much than given. To find a filter coffe 7/24 was outstanding. I've always found a parking place outside. The late hour enterence was functionable.
Cons:
My room was a little bit small, I needed a few drawers in the wardrobe, I expected a little bit more modern toilet. If you want to stay longer, you may need a bit comfortable WC.
Excellent
9.0
Pros:
Great hospitality and service, and a wonderful location for visiting the region.
Excellent
8.0
Pros:
Warm welcome, flexible and great suggestions. These are difficult times for hotel managers. This place really embraces hospitality and does everything to make the stay as pleasant as possible.
Cons:
Rooms are a little outdated but would definitely come back here because I know management to this place has great ideas, ambitions and cares about your stay.
Good
7.0
Pros:
Being close to nature.
Cons:
The availability of snacks after reception closure was good but could be better with more options.
Excellent
10.0
Pros:
Very nice treatment, quite place in the forest. Very close to Maastricht and Valkenburg.
Cons:
No complains.
Okay
5.0
Pros:
Good location.
Cons:
State of the hotel and tidyness