Excellent
8.0
Pros:
Location was good though not easily accessed by foot from terminal. Excellent shuttle service to car rental and terminals
Cons:
A bit noisy
Okay
4.0
Pros:
Convenient for airport
Cons:
Stayed in room 872. So noisy. You could hear the alarms going off in the next room at 3.52am. People passing the door at all hours and could even hear talking in next room . Not a.good sleep at all
Okay
5.0
Pros:
Close to the airport for an early morning departure.
Cons:
Rooms hot and stuffy. No air con in the room. Opening the little window did not make much difference to the temperature of the room.
Excellent
9.0
Pros:
When I arrived the room initially put into a room which was not my usual style however Reception were brilliant and moved me to a far superior room which I had wanted and was very pleased with it I have stayed at The Clayton before and will continue use this hotel as lots of good things about it including the restaurant which was excellent thoroughly enjoyed
Cons:
Probably the first room put into which I assumed a mistake but as sorted no other issues. The hotel overall is very good
Excellent
10.0
Perfect place to stay to overnight for an 11:30am flight to catch the next day. Free shuttle to and from the airport `(super short journeys). Great breakfast with great vegan and gluten free options!
Excellent
8.0
Pros:
Location and shuttle
Cons:
Overbilled in restaurant for wine we did not order (was corrected)
Excellent
8.4
Hotel good breakfast good choice. Bar area is table service need better system to recognise when customers have arrived in bar. Waited 25 minutes for waitress and had asked for service twice before we were served.
Excellent
8.4
very good stay in december 2021, transfer to terminal is apsolutly briliant, good hotel and nice staff
Good
6.0
Spent the night on the first floor overlooking the main reception. The windows barely keep the noise out. Trying to sleep while people are arriving at the reception proved difficult. I could hear the guys running the shuttle buses having conversations all night, conversations that were so clear I could have joined in. Ordered food via the click and collect service. Food was ok, but when I went to collect it there was no indication as to where the collection point was. I was ignored by several members of the restaurant staff and had to ask at the bar. Not my greatest experience of an airport Hotel.
Excellent
9.6
Nice hotel. Would stay there again. They upgraded me to the executive floor. BUT!!! The room was freezing.. Fortunately after 2days they provided a heater for the room.. Still a pleasant stay
Excellent
10.0
Pros:
Front desk were awesome
Excellent
9.0
Pros:
It was very clean and the beds were so comfortable.
Cons:
Not enough towels for four people. Have us only two even though it was a family room
Excellent
8.0
Pros:
The location is perfect for the Manchester airport. We also chose it because of the dining options available, and we were not disappointed-excellent! The check in staff person was having some trouble with the computer, but it all worked out.
Cons:
We had an odd experience of a maid service person entering our room without knocking or announcing herself at about 4:00 in the afternoon. It was a bit disconcerting.
Good
6.0
Pros:
Its location to airport
Cons:
Was double charged for the room then 3 days later a random charge of £126.90 appeared on my credit card and had to ring from Italy to get it removed !! Disgraceful if I hadnt noticed it would still be there. This isnt the first time CHECK YOUR CARD
Excellent
9.7
Pros:
I booked the Clayton for my last night in the U.K. I wanted a comfortable room near the airport with free transport to and from the terminals and that’s what I got. The bed was the only letdown; I had two singles, and neither was very comfy...a bit hard and lumpy actually.
Excellent
9.3
Friendly and comfortable
Excellent
8.7
Positives: Check in staff were great. Really close to airport with 24/7 shuttle bus available. Room and facilities clean. Negatives: Found the room temperature a bit stuffy - might have been me not looking hard enough for room temperature control?
Okay
4.0
Pros:
It was close to the airport and had a free shuttle. Free WiFi was helpful too.
Cons:
Rude and unhelpful front desk worker. Did not get her name but she had a terrible attitude.
Excellent
10.0
Pros:
Upscale experience at a sensible price. Room, bar, restaurant and shuttle all first class. Desk staff could not be more helpful.
Cons:
No
Excellent
8.0
Pros:
Location.
Cons:
Pick up shutell from the car rental village not available.
Okay
5.0
Pros:
Hotel is fine but room is old and about a 2.5 star US
Cons:
The room
Good
7.1
Pros:
The Clayton Hotel is very good at providing accommodations for lots of people. Lines are long but move quickly. Food is what you'd expect. The bar has lots of seating. Basically, it is a very convenient and well-run hotel.
Cons:
The Clayton does cut a few corners. There are no tissues in the room (my nose was running from a cold). The soap bar is amazingly small but more than is needed for a shower or two. Would I stay at another hotel at the airport, no. I recommend the Clayton.
Excellent
9.0
Pros:
We picked this hotel because of it's proximity to the airport. The shuttle both to the hotel and to the airport was prompt and the drivers were especially friendly and helpful. Another plus was that the shuttle was free both ways.
Cons:
No
Good
6.0
Pros:
It was at the airport and collected me after I turned in my rental car and then took me to the terminal the next morning.
Cons:
The bar staff were the surliest, most discourteous, slow, and most unaccommodating of any that I've encountered anywhere in the world.
Mediocre
3.0
Pros:
Close to the airport.
Cons:
When i arrived, the lady at check in said if I wanted a/c i had to upgrade my room. Upgraded the room to their "newly decorated room", it was not new and the a/c did not work well. Tried to order room service, called8 times before someone picked up.
Excellent
9.0
Pros:
Location, nice rooms good food and kids playrooms
Excellent
10.0
Pros:
Closeness to Manchester Airport terminals. Modern, spacious comfortable rooms, efficient checkin, checkout, restaurant service, shuttle…
Cons:
Needs better driving directions posted, the main entrance is not easily found.
Excellent
8.0
Pros:
It was convenient to the airport
Excellent
8.2
Pros:
Very clean and efficient. Good service with the shuttles to the airport.
Cons:
The bar could have had more ambience. Seemed a little sterile
Excellent
10.0
Pros:
Rooms were lovely - bar area also great -excerllent staff
Good
7.0
Pros:
Location and shuttle
Cons:
Room was a bit dated
Okay
4.5
Pros:
It was close to the airport and they have a 24 hr shuttle
Cons:
However, the shuttle was late, like 40 minutes, and we had to call twice to make sure they were coming. The room was old. Like 1975 orange couch old
Excellent
9.7
Pros:
I liked the room, the bed, and the large bar/lounge/dining room.
Cons:
The price goes up every time I book. The mini-bus transportation, even though it requires booking, seems a bit of a free for all when waiting to board the bus, leading me to believe that the number of bookings do not match the number of seats!
Excellent
8.0
Pros:
Convenient to the airport with a good restaurant
Cons:
The only thing I could complain about is no one advised us that the heating/cooling system was turned off in our room upon arrival.
Good
6.8
Cons:
I disliked paying for the parking
Excellent
8.0
Pros:
Free Wifi
Cons:
No ice machine
Excellent
8.0
Pros:
Very convenient for airport and car rental. Will accept early arrivals. Excellent full breakfast.
Cons:
Some rooms are not up to par - smell and have been patched up. There is no air conditioning so it can be bad on a hot day. They will supply a fan, if you ask.
Okay
4.2
Pros:
Close to the airport
Cons:
I thought I was booked into the Crown Plaza next door. I arrived a was greeted with a smile. Since it was 10am they had no problem allowing me an early check in...then I realized my company booked me in Bewleys :( Different experience altogether..check in lady was Eastern Europe...not very friendly and recited the welcome greeting with teeth clenched. Then I asked if I could check in early having flown 25 hours. Yes for 20 pounds...OK no problem. I had already paid in advance for the hotel and because my credit card would not work in the machine I had to go and find a cash machine for 20 pounds which meant driving into the nearest town. Then was advised there was a charge for parking and breakfast! Honestly, if you are traveling long distance and prepaid your room I would like to think that for 20 pounds they could have let me had a shower first before my meeting that afternoon!! I will be staying at the Crown Plaza next time for sure. Ho, and the gym was terrible...one bike one tred mill and thats it!