The hotel cleaning staff were amazing.
On checking in, we were assigned a room that was smelling so damp as soon as you entered the room. I went downstairs and complained about the smell and the front desk staff told me that they were aware of a problem with the room.Why was it still assigned?
Everything was great. Hotel was clean and we'll stages. Front desk man was very courteous. Our children enjoyed the pool which is indoors and heated!
Breakfast was available: waffles, eggs, sausage, cereal, pastries.
The hotel is right off of the turnpike so you can hear traffic at night. Maybe rooms on the other side don't have this problem, but I was woken up a few times due to the traffic.
It was very clean and state of the art.
I liked the location to my destination. The room was clean and staff was friendly and helpful.
I wanted to use the laundry but had to go and buy soap and drier sheets. A machine to purchase from would have be nice, instead of running arounnd a town I didn't know.
Poorly lighted. Dirty. So cheaply finished it should not be a comfort inn. Owner was pumping sewage onto the parking lot when we arrived and it ran down the parking lot. Pathetic example of pinching pennies and should be out of business soon.
Nothing good about this location
We chose this hotel because of the WiFi, fitness room, and pool. Two of those were complete failures (and the pool was terribly over chlorinated!) Ultimately, we felt like we deserved a refund, even though the room was comfortable and clean. There's just no excuse except cheapness for not fixing or replacing broken fitness room machinery and getting the internet ISP people to correct whatever problem it is that keeps people from connecting. (My husband is an IT Manager, so it wasn't us! It was on their end; the girl restarted multiple times, but didn't help.) And NO towel racks or washcloth racks ANYWHERE in the bathroom? Weird. It's like somebody just wanted the hotel to start bringing in money, but didn't want to invest another cent in it, no matter what it needed...
The room was lovely, very clean and comfortable. Great location, staff was great.
The internet did not work the entire time, which was a big deal because my son is homeschooled. Every apparatus in the fitness room was broken. There were no hanging racks of any kind in the bathroom, even in the shower.
Clean. new modern rooms nice hotel
Great experience. Hotel was new, clean, and the staff were both friendly and accommodating.
The hotel was 100% non-smoking. It's not too far from Hershey's Park.
There were a few small bugs in our room. The cleaning crew did not change our sheets, instead they flipped the sheet around and remade the bed. The water pressure was low, and there was no water for about 30 mins one afternoon. The pool was dirty.
The desk clerks were very courteous and helpful.
Brand new building and free breakfast was awesome! That saved my family a lot of money.
Water pressure in the shower was lacking. We were able to shower but had to stand pretty close to shower head. We were on the third floor so I not sure if that had anything to do with it.
Right across the street from the Hampton Inn.
It's brand new - even smells new. Good breakfast, great room, good price.
Behind every great day is a great night at the Comfort Inn and Suites Manheim-Lebanon, PA. This smoke-free hotel is near destinations like Sight and Sound Theatres, Rockvale Outlets Lancaster, Tanger Outlets, American Music Theatre and MT Hope Winery. Enjoy amenities like free hot breakfast, free WiFi, meeting room, fitness center and indoor heated pool. Guest rooms feature a kitchenette, coffee maker, refrigerator, microwave and sofa sleeper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 99 reviews
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