4 stars
Ensana Grandhotel Pacifik
Mirove Namesti 84, 353 48 Mariánské Lázně, Carlsbad Region, Czech Republic
Mariánské Lázně, Czech Republic
See location+420 354 651 111Photos of Ensana Grandhotel Pacifik
Overview
Hotel with a full-service spa, steps from Slavkovsky Forest Nature Reserve Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Ensana Grandhotel Pacifik offers 95 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Marianske Lazne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Ensana Grandhotel Pacifik
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Services and conveniences
- Car rental
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Bathroom
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Hiking
- Bicycle rental
- Golf
- Cycling
- Skiing
- Beauty salon
- Horse riding
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
Dining
- Wine glasses
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
General
- Telephone
- Carpeted
- Storage available
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Airport shuttle (surcharge)
Health and safety
- Daily housekeeping
Reviews of Ensana Grandhotel Pacifik
8.6
Very good
307 verified ratings
Wonderful
168
Very good
73
Good
41
Okay
14
Fair
2
Mediocre
1
Poor
8
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, with many mentioning the proximity to local attractions and beautiful surroundings. However, there were significant complaints regarding the service, with many guests reporting unhelpful staff and poor communication. Cleanliness was also a major issue, with several guests experiencing hygiene problems, especially related to food. The breakfast received mixed reviews, with some guests enjoying it while others found it lacking. Overall, while the hotel has potential due to its location and amenities, many guests felt let down by the service and cleanliness standards.AI-generated from customer reviews
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Score by provider
8.6 out of 10
37 reviews
Location
Mirove Namesti 84, 353 48 Mariánské Lázně, Carlsbad Region
What's nearby
- Spa Colonnade169 m
- Singing Fountain235 m
- Marienbad Museum368 m
- St Vladimir Church0.7 km
- Casino Bellevue1.2 km
- Castle Kynžvart7.6 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Ensana Grandhotel Pacifik
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Mariánské LázněGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 1.5 km |
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