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|"Wonderful helpful staff"||(in 18 reviews)|
|"Amazing luxury hotel in the heart of Matera."||(in 3 reviews)|
|"The hotel staff was extremely helpful."||(in 19 reviews)|
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Hotel is centrally located and has a great overall ambiance. The modern decor juxtaposed with the ancient setting really works and it is very charming
Services and staff are not at 5 star level and not ready for "the big time." 98% of the hotel is amazing but the other 2% are vexing and frustrating. There is no porter service of any value --we had to lug our own bags to our room-- the hot water was scalding hot and could not be changed, and there were no Kleenex in the bathroom. Directions to dinner were flat out wrong, and the service in general was distant and cold. The "attitude" type hotel should be met with flawless service and standards. In this case it was just odd and out of place.
Very kind hotel staff and a nice room for breakfast.
Very good location but a bit difficult to find a way (access) to the hotel by car.
very clean rooms, most delicious design, beautiful location
no free swimming-pool
Staff and unique ambiance
It was really hard to find our room, and our key did not always work. Also, they had trouble making up the room within the six hours we gave them.
A stay at Palazzo Gattini Luxury Hotel places you in the heart of Matera, steps from Sassi and the Park of the Rupestrian Churches and Cathedral of Matera. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 225 reviews
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Most Popular Landmarks
- Cattedrale di Matera 29 m
- Sassi di Matera 63 m
- Museo Laboratorio della Civilta Contadina 150 m
- San Giovanni Battista Church 302 m
- Casa Grotto di Vico Solitario 321 m
- Museo Archeologico Nazionale Domenico Ridola 331 m