Trips
Riviera Suites South Beach, A South Beach Group Hotel

Riviera Suites South Beach, A South Beach Group Hotel

7.7
Good

Based on 3,096 reviews
 
318 20th Street, Miami Beach, FL 33139, United States
  +1 305 538 7444
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach, FL, United States
Tue 21/8
Wed 22/8
Compare vs. KAYAK |
TripAdvisor C$ 135
Priceline C$ 139
KAYAK C$ 158
TripAdvisor
per night
Priceline
per night
KAYAK
per night

Rooms

Tue 21/8
Wed 22/8

King Rooms

C$ 190+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 190 per night
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Unknown
C$ 280 per night
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Unknown
C$ 295 per night
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Unknown
C$ 589 per night

Standard Rooms

C$ 239+

Photo
Bed Type
Provider
Nightly base price
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Unknown
C$ 239 per night
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Unknown
C$ 305 per night

Classic Rooms

C$ 139+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 139 per night
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Unknown
C$ 158 per night
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Unknown
C$ 158 per night
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Unknown
C$ 159 per night
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Queen bed
C$ 166 per night
IMAGE
Queen bed
C$ 170 per night
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Queen bed
C$ 176 per night
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Queen bed
C$ 184 per night
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Queen bed
C$ 185 per night
IMAGE
Queen bed
C$ 186 per night
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Unknown
C$ 189 per night
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Unknown
C$ 227 per night
IMAGE
Unknown
C$ 249 per night
IMAGE
Queen bed
C$ 253 per night
IMAGE
Queen bed
C$ 265 per night
IMAGE
Queen bed
C$ 287 per night
IMAGE
Unknown
C$ 293 per night
IMAGE
Queen bed
C$ 295 per night
IMAGE
Unknown
C$ 316 per night
IMAGE
Queen bed
C$ 430 per night
IMAGE
Queen bed
C$ 431 per night

Queen Rooms

C$ 294+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 294 per night
IMAGE
Queen bed
C$ 305 per night

Double Rooms

C$ 135+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 135 per night
IMAGE
Queen bed
C$ 288 per night

Reviews

Pros

Cons

Traveller rating

431
267
129
74
81

Time of year

Traveller type

Show reviews that mention

+
lincoln road
south beach
happy hour
rooftop pool
resort fee
free drinks
loud music
valet parking
airport shuttle
beach chairs
good location
nice hotel
small room
staff was very friendly
location and our room
hotel was also good
  • Good
    Oct 2017
    8.0

    Cool art deco

    Great location, walking distance to beach.

    Valet parking is very convenient, but expensive.

  • Excellent
    Jul 2017
    9.1

    Very Nice and clean Happy nightly with free drinks.

    Restaurant prices were extremely expensive.

  • Poor
    Apr 2017
    2.0

    Roach hotel

    There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.

  • Poor
    Sep 2016
    2.0

    Worst experience so far

    I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room

    I didn't like the hotel overall . It was pathatic

  • Mediocre
    May 2016
    4.0

    Go somewhere else

    SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything. The bed was actually quite comfortable.

    The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay. When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me. Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone. It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in. When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels. Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze. I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.

  • Good
    Mar 2016
    6.2

    The staff was very friendly and helpful, and the location near the beach was great. There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.

    The music from the bar started early and ended late. In the third building, it was very noticeable. One of the beds was noticeably more comfortable than the other. Different mattresses. The wifi signal was terrible. It went in and out and the connection was extremely slow.

  • Good
    Dec 2015
    6.5

    Large discrepancy among staff

    The staff before christmas were extremely helpful and very accommodating

    The staff after christmas were negligible, rude, obnoxious and unhelpful.

  • Mediocre
    Dec 2015
    3.1

    Nothing

    No facilities in room - no tea, coffee Room - the size of shoe box Rudest staff in the world

  • Excellent
    Aug 2015
    9.7

    I love Miami

    My family and I felt very welcome. They were very very friendly & helpful! I highly recommended this hotel.

  • Okay
    Jul 2015
    5.4

    Just Okay--nothing special

    Close to the convention center Private balcony Contemporary room styling

    Here's my list: -No ice machines...I had to go to the bar in my pajamas to get ice -Took over 30 minutes to check in -No one helped us with our bags even though they force you to pay $35 a day to value -Everyone seems to ignore you unless you directly speak to them -Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor -Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms -No room service even though there is a restaurant attached to the hotel -The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff -I wouldn't stay here again unless I had to

  • Poor
    Mar 2015
    2.0

    DON'T STAY HERE!!!!!!!! DON'T BOOK HERE

    ABSOLUTELY NOTHING ! !!

    EVERYTHING WAS WRONG!! IMPOSSIBLE TO CHECK IN.. LITERALLY ..WOULDN'T REFUND MY MONEY EVEN THOUGH I DIDN'T STAY THERE. STAFF AND MANAGEMENT WEREN'T HELPFUL. TRIED TO CHARGE ME TWICE... NEVER EVER USE THIS SITE OR STAY AT THIS HOTEL.. HAD TO CUT TRIP SHORT BECAUSE OF ALL THE HASSLE !! STAY AWAY

  • Excellent
    Aug 2014
    10.0

    Excelent staff very kindfull, excelent rooms, good cleanliness, great with kids.

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About

Overview

With a stay at Riviera Suites South Beach, a South Beach Group Hotel in Miami Beach (South Beach), you'll be a 4-minute drive from Lincoln Road Mall and 6 minutes from Lummus Park Beach. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Miami Beach? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

7.7 Good

Based on 3,096 reviews

9.6

Beach

8.9

Location

4.2

Cleanliness

2.6

Breakfast

Things to Know

  • Beach nearby
  • Friendly service

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Free airport shuttle
Storage available
Terrace/Patio
Elevator
Business centre
Hairdryer
Coffee shop
Parking (surcharge)
Wedding services
Rooftop

Photos

Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Bedroom All Photos (33)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Bar Bar (5)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Bathroom Bathroom (1)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Bedroom Bedroom (7)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Bathroom Bathroom (1)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Bedroom Bedroom (7)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach Hotel amenity (1)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Kitchen Kitchen (1)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Living room Living room (3)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Lobby Lobby (3)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Patio Patio (3)
Riviera Suites South Beach, A South Beach Group Hotel - Miami Beach - Pool Pool (5)
All Photos (33)
Patio (3)
Bar (5)
Lobby (3)
Restaurant (2)
Living room (3)
Pool (5)
Kitchen (1)
Balcony (1)
Building (1)
Bathroom (1)
Bedroom (7)
Hotel amenity (1)
All Photos (33)

Location

Most Popular Landmarks

  • Miami City Ballet 245 m
  • Lincoln Road 0.6 km
  • Holocaust Memorial of the Greater Miami Jewish Federation 0.6 km
  • Peter Lik Miami 0.8 km
  • Lincoln Road Mall 0.9 km
  • Miami Beach Golf Club 1 km

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