Beautiful space in great location and staff were friendly. However, there weren’t washcloths in rooms and you can only get ice delivered. Had to call three times to get both and only got them when I went looking for workers in the halls.
4 stars
Mayfair House Hotel & Garden
Photos of Mayfair House Hotel & Garden
Overview
The Mayfair Hotel and Spa is impossible to miss in the fashionable neighborhood beside Biscayne Bay. The Coconut Grove setting offers a lively setting for both the surrounding area and the hotel, which draws couples and families who want easy access to walkable streets.
The hotel is located in Coconut Grove, referred to as The Grove by locals, and across the street from CocoWalk shops and dining. It sits in the middle of Miami and offers a laid-back ambiance with upmarket boutiques, restaurants, and beautiful Biscayne Bay views. Within close distance are Miami Watersports, the stunning Italian-Renaissance-style villa known as Vizcaya Museum and Gardens, and Miami International Airport.
There are plenty of shopping, dining, and activity options off-site from the hotel, but on-site amenities are also plentiful. There is a Roman-style restaurant that serves all meals and dishes such as wood-fired pizza. The heated rooftop pool offers panoramic views and is a nice place to cool off. The deck is also lined with cabanas featuring flat-screen TVs and a poolside bar with cocktails and light meals. The hotel also features a 4,500 square-foot spa, 24-hour fitness center, and 15,000 square feet of event space.
Accommodations at the hotel are spacious suites with decorative features and an array of options. Rooms range from Mayfair Suites with king-size beds, sitting area, and Japanese soaking tubs on outdoor terraces. Executive Suites are larger, but Presidential Suites offer the most amenities and apace with private dining tables and bathroom TVs. Standard features in all rooms include large flat-screen TVs, free WiFi, stocked minibars, and coffeemakers.
The unique style of the hotel includes a Balinese interior courtyard and Art Nouveau touches, making it one of the more appealing hotels in the area.
Latest deals for Mayfair House Hotel & Garden
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Mayfair House Hotel & Garden
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Garden view
- Slippers
- Sofa
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Rooftop pool
- Massage
- Pool bar
- Heated pool
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Laundry
- Ironing service
- Iron and ironing board
- Pants press
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Valet parking
- Private parking
Things to do
- Eco tourism
- Cycling
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Mayfair House Hotel & Garden
7.6
Good
2220 verified ratings
Wonderful
697
Very good
270
Good
315
Okay
200
Fair
231
Mediocre
129
Poor
378
Summary of reviews
Guests say
Guests generally praised the hotel's location, highlighting its proximity to various attractions and amenities. However, many reviews pointed out significant issues with cleanliness, including dirty rooms and inadequate housekeeping. Service was also a common concern, with guests noting untrained staff and poor attentiveness. Overall, while the hotel has potential, improvements in cleanliness and service are needed to meet guest expectations.AI-generated from customer reviews
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8.3 out of 10
1081 reviews
6.2 out of 10
302 reviews
8.1 out of 10
33 reviews
7.2 out of 10
16 reviews
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Pros (+) Loved the location. Comfortable beds. Clean rooms. No loud kids or partying. Friendly staff. Found the “text” service was very helpful in getting ice and extra towels delivered. Would stay there again.
Cons (-) Few observations rather than dislikes. Once arrived went to the restaurant at 10 to find it was closed. No problem we had drinks (Daniel was great). Tried to have room service the following night, called order at 10:30pm. Was told kitchen was closed (was understood that the kitchen closes at 11pm). Tried to have a drink a few nights after and the bartender (a girl with short black hair this time) ...
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Pros (+) Eventhough an old hotel, it is cery well maintained. Rooms are nice and the pool deck is perfect for a relaxing day.
Cons (-) They could not find my reservation. Check-in took over 25mns.
Pros (+) Well located, nice staff,no large room and extremely large bathroom.
Cons (-) Only valet parking
Pros (+) location
Cons (-) terrible service COCKROACHES- when I told the front desk there were cockroaches in my room- there was no apology or anything super dark rooms- like you are staying in a dungeon with no natural daylight
Cons (-) Staff was unhelpful and delayed providing a room until Kayak faxed over confirmation, even though I had a confirmation number and email on my phone. When I finally got the room it was not cleaned from the previous occupant, there were dirty towels on the floor, dirt in the sink, and dirty sheets. Will not be going to this hotel again.
Cons (-) We booked to get some A/C after Hurricane Irma. When we arrived they would not honor the rate we had already paid online and tried to charge us an extra $65 per night. They wouldn't budge. Do not pay these Criminals, they should be out of business.
Pros (+) It was nothing as advertised. Almost like going back to 1981 but worse. My colleague went into massive allergy attack once she entered room. We had to leave and go to another hotel. Really bad.
Pros (+) Location was great to avoid the south beach madness
Cons (-) Wifi was weak and pool needs more seating
Cons (-) Our A/C unit did not continuously cool. We called to get it serviced and it never got fixed. Staff was not entirely friendly at check-in. Found 3 roaches on our two night stay- that was mildly unpleasant.
Location
3000 Florida Avenue, Miami, FL 33133
What's nearby
- Vizcaya Museum & Gardens3.5 km
- Marlins Park5.8 km
- 1450 Brickell5.9 km
- Plaza on Brickell6.4 km
- 701 Brickell Avenue6.6 km
- Brickell on the River6.7 km
- Icon Brickell6.8 km
- Miami Convention Center6.8 km
- Miami Tower6.9 km
- Bayfront Park7.5 km
- Bayside Marketplace7.7 km
- 900 Biscayne Bay7.9 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mayfair House Hotel & Garden
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | December | C$ 438 | C$ 407 |
Cheapest month to stay with an average 42% drop in price. | Most expensive month to stay with an average 155% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Mayfair House Hotel & Garden
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 6.8 km | Miami | 8.8 km |
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