Hotel Guglielmo II

Nice Pool with nice view. Clean room and bathroom.

Poor breakfast. Charged full night for late check-out.

We chose the hotel because it was fairly close to the cathedral at Monreale.

We didn't think this was a 4 star hotel in comparison with the other hotels we stayed in during our holiday in Sicily. The bathroom needed some attention and the pool (much smaller than it looks in the photos on the website) is not in great shape.

Spacious triple room and nice little pool, both with views, good location for visiting both Palermo and the wonderful Monreale cathedral. If travelling by car easy to find but there's also a bus into Palermo right by the hotel if you want to avoid the traffic (just make sure to ask about location of the bus stop back -- Palermo is not exactly well organised in this way). Good breakfast, if you like fruit and sweet things to start the day.

Some reception staff seem to resent your very presence and are only reluctantly helpful. Friendly breakfast waiter was the exception. Air conditioning seems a bit on the tired side, taking quite long to cool the rather stuffy room. Bathroom a little on the small side.

Free parking, spacious room, good breakfast.

Small outdoor pool, bad shower.

The outside sitting area is pleasant and there is adequate car parking. The meal in the hotel was good, on the occasion the restaurant was open.

The hotel restaurant is only open one night a week, and it is a very strenuous long walk uphill to Monreale where alternative eating and leisure areas are available. Breakfast selection is poor,food items were not restocked. I had to ask for cutlery and food items on a number of occasions. Most staff were not welcoming and seemed to find it a chore when asked. There is a real shortcoming in the service provided. No information provided in the room or instructions for phone or other hotel services. Air conditioning is inadequate.