Okay

Aug 2016

5.4

i reserved a room wih two beds. I wss given a room with a king. I requested extra bedding so that my friend and I could separate in the bed somewhat. The concierge promised to provide this. She never sent any extra bedding. The sheets that were in my room had a hole in them and there was hair in my shower.

Okay

Apr 2016

5.7

Dirty bed linens

Okay

Oct 2015

6.0

Nice hotel

The view from the 21st floor

The wifi wasn't working and no obe would help

Good

Aug 2015

6.2

good, but not great

Housekeeping staff and concierge were nice and helpful.

Food was blah and exorbitantly priced. Salads for two: over $50; breakfast buffet for two: over $50. What a complete waste of money! Save yourself time and money and grab a quick bite in the cafe a few shops down the hall or better yet at an outdoor cafe. The front desk staff were rude. when I checked in, I was told I had booked a king (needed a double), and that I was lucky they weren't sold out, so he was able to give me a room with a double (after sufficient attitude was delivered my way). I later found my confirmation email that clearly stated "deluxe double room". If I can find an alternate, clean hotel, I won't stay here again.