Hotel Bonaventure Montreal

Friendly helpful staff, great location in city centre. Interesting building and architecture. The roof top garden is great. Room was very comfortable. breakfast was nice. Very clean everywhere. Just bad smell in the room was a little annoying.

Room had a unpleasant smell of stale tobacco. This seams to be a popular complaint. Room was very clean, not sure where it was coming from. perhaps you should provide a smoking area outside, it might stop people smoking in their rooms. It is along way down to the ground level. I do not smoke. Also the windows in the rooms are sealed shut.

Restaurant and its staff; quiet room once Place Bonaventure road works finish at 9pm.

Roof-top pool and changing facilities could be better/cleaner

The breakfast buffet was one of the nicer buffets of its kind. We also had the option to have a sit down meal at a restaurant if we chose. Food at the buffet was fresh and delicious. Hotel restaurant had nice options if you didn't choose to go out to eat. Staff at the Front desk very kind and engaging. I must mention Vincent on the evening shift for being an outstanding ambassador. The hotel packed us a lunch kit to take with us in the morning for an early departure. It was marvelous! The pool area is a true Zen experience. Close to the train station, underground city, and sights. I would definitely stay here again.

Only complaint I have, and this is minor, is the stairs you must go up to lead to the guest rooms. Our suitcases were large and heavy. Make it a ramp.

Difficult to find from train station. No signage in train station

The amazing staffs, the location, the decors, the design and all the amenities that came along with the hotel. Kudos to the doormen and the front desk staffs, simply the BEST.

I am not aware of any lacking with this hotel, I just love it all the way around.