|Distance to city centre||2.3 km|
|Nearest Airport||Montreal Pierre Elliott Trudeau Intl|
|Distance to airport||14.5 km|
|"Pool and gym facilities were brilliant"||(in 13 reviews)|
|"Attentive staff and very helpful."||(in 54 reviews)|
|"Great location great amenities."||(in 87 reviews)|
|"Paying to park our car"||(in 7 reviews)|
|bell centre||in 11 reviews|
|final price||in 3 reviews|
|fridge in the room||in 28 reviews|
|friendly staff||in 160 reviews|
|great location||in 307 reviews|
|great pool||in 37 reviews|
|great view||in 36 reviews|
|location and room||in 11 reviews|
|nice bed||in 49 reviews|
|nice lobby||in 36 reviews|
|pay for internet||in 20 reviews|
|pay for parking||in 67 reviews|
|right downtown||in 27 reviews|
|room a bit small||in 30 reviews|
|rooms are dated||in 158 reviews|
Room and location
A day prior to check in date,we stop to inquire about dropping baggage policy and was informed that we had an extra room reserved and Frederick (front desk) contacted Alexia of Kayak trying to cancel wrongly extra room.After their phone conversation,Frederick ASSURED me that the problem had been taken care of. There was another female employee that witness Frederick statement as well as my wife. next day, Saturday May 19, while checking in I was informed that the extra room reservation was NEVER cancelled. From the room I contacted by phone KAYAK representative CATHY whom showed extremely poor customer service,indifferent attitude and verbally aggressive tone. Being this my first Kayak experience I really expected better results from all involved. I expect your reply.
Not up to par
They worked with us to resolve an issue at check-in
There were two big issues at check-in even though we had a confirmation email: they did not have us staying the full amount of time and they did not have our king bed. Wendy at the Libby check-in counter said she could not do anything since they were fully booked. We asked do a manger and she went to talk with him and came back with a miracle, she got us the right room and fixed the departure date. Amazing how a hotel can go from fully booked to rooms available, especially since we had a "club room with a kink bed", hmmmm The hope tel rooms are dated, the varnish is flaky king off the furniture and bathroom fixtures. The food is so-so for a hotel of this class... it was not worth the money.
The hotel looked much nicer online . The room was clean and the location is just alright.
The noise was awful you can hear everything in the hall. I could even hear my neighbors phone ringing a ton. The AC units were extremely loud and the water pressure in the bathroom would drop making a hissing/squeaking noise after use. Another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on at night you could potentially be waking up your partner or anyone else with you. The parking garage underground is tight and super low, my Jeep Wrangler almost didn't make the height clearance. Wasn't impressed one bit by this hotel very over rated.
Located within the heart of Montreal with easy access to metro stations
Generally reliable and affordable
Affordable choice in downtown, and beds are very comfortable. Hotel staff called around for us on Easter Sunday to see which restaurants would be open before sending us out.
Normally I love the hot tub at this Sheraton. Unfortunately during our stay it was out of order, which is a huge bummer. Not that it will make or break a trip, but when you're deciding between a few hotels in the area at the same price point and allowed that to influence your decision a little, it's a letdown. Also, this is 2015 - who charges for WiFi?
Bed was so comfortable. Breakfast was delicious.
That I couldn't stay longer!
The atmosphere in the reception and foyer area and friendliness of staff in dining room
Centrally located, Sheraton Le Centre Montreal Hotel offers easy access to Montreal's main tourist and retail hot spots. The multiple amenities this luxury hotel features include a Jacuzzi, an indoor pool and a sauna.
Sheraton Hotel Le Centre Montreal has a gym with a swimming pool. Convenient services include an express check-in feature and a luggage storage facility. Just a stone's throw from nearby bars and clubs, this 4-star hotel also allows guests to easily explore what the local nightlife has to offer.
Rooms are modern and luxurious, featuring an en suite bathroom complete with a hair dryer. They each provide movies-on-demand, tea and coffee making facilities and wireless internet access.
On-site dining options include a restaurant, which is an ideal spot to have a meal. In the evening, guests are welcome to enjoy a drink in the lounge bar. A wide selection of cafés and restaurants are also available close by.
Situated a 10-minute walk from Central Station Montreal, the hotel offers helpful staff to provide tips on where to go in Montreal. Montreal's Underground City is also a short stroll away.
Based on 2,955 reviews
Policies vary by room type and provider.
|Montreal St Hubert||11.9 km|
|Montreal Pierre Elliott Trudeau Intl||14.5 km|
|Montreal Central Station||0.5 km|
|Montreal (Gare Centrale), Quebec||0.5 km|