Le Club Mougins by Diamond Resorts

Pool area fair, but pool was needed, but detached from property and not as good as pictured & with artificial grass. Has parking, but construction noise in valley was continuous disruptive background noise. Supposed to be restaurant and bar, fine print after booking stated no restaurant, but was only told when checked in, no bar.

Sent request before arriving for early check in, request ignored. Is advertised can request early check in and might be a charge, as France was experiencing heatwave, I was willing to pay. Receptionist upon arrival disagreed with booking.com charges, I asked for Mgt, request was ignored and only acknowledged upon checkout. Checkout staff apologised but seem to know this receptionist was trouble. Asked when I arrived re early check in and reception staff was rude and dismissive, stating late afternoon check in is standard. After Early attempt to check in I familiarised and walked past front door of allocated apartment (had to be provided for WiFi access that took a long time to work, to the annoyance of receptionist), where I noted cleaning staff had left, and knew that venue was not fully occupied. I was told by receptionist that ‘possibly’ maintenance staff might need to do work in apartment, so cleaning staff exit would not allow early check in. After 4pm checkin time (I arrived around noon, no food available at venue (as stated above no restaurant or bar facilities), same receptionist was annoyed as she had logged out of her PC thinking I did not understand French! Apparently is annoying to come back to get keys and check in, when I was told to! Apartment has kitchenette with cooking utensils & pots, but no plates, that food could be served on. Minimal cutlery. We did have few small nibble bowls (too small for cereal bowl), and few plastic picnic plates. Cleaner cart was still at front door when checked in after 4pm. Unclean tiles around bath & toilet entrances which would be clean with a scrub, otherwise clean to be fair. I was disappointed with standard of facilities and sorry I was locked in and pre paid for 2nights. Next day I went to ask re pool towels that was not offered previous day, unfortunately same receptionist was there, and quip rude reply was, pool towels are charged at x euros per day.