Palazzo Caracciolo Napoli - MGallery
Via Carbonara 112, 80139 Naples, Napoli, Italy
+39 081 016 0111
Cheapest
rate per night
8.3
Excellent
based on 686 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Expedia | C$ 127 |
| AccorHotels.com | C$ 144 |
| Tablet | C$ 153 |
Good to know
Value for money |
8.0 |
|---|---|
Distance to city centre |
0.8 km |
Location rating |
7.5 |
Nearest Airport |
Naples |
Distance to airport |
4.2 km |
Rooms
Superior Rooms
C$ 127+
Bed type
Provider
Nightly base price
Unknown
C$ 127
per night
Unknown
C$ 144
per night
Unknown
C$ 153
per night
Unknown
C$ 155
per night
Unknown
C$ 157
per night
Unknown
C$ 165
per night
Unknown
C$ 166
per night
Unknown
C$ 168
per night
Unknown
C$ 170
per night
Unknown
C$ 175
per night
Unknown
C$ 179
per night
Unknown
C$ 183
per night
Unknown
C$ 194
per night
Unknown
C$ 201
per night
Double bed
C$ 205
per night
Unknown
C$ 217
per night
Executive Rooms
C$ 456+
Bed type
Provider
Nightly base price
Unknown
C$ 456
per night
Deluxe Rooms
C$ 181+
Bed type
Provider
Nightly base price
Unknown
C$ 181
per night
Unknown
C$ 201
per night
Unknown
C$ 215
per night
Unknown
C$ 226
per night
Unknown
C$ 239
per night
Unknown
C$ 282
per night
Unknown
C$ 340
per night
Double Rooms
C$ 183+
Bed type
Provider
Nightly base price
Unknown
C$ 183
per night
Unknown
C$ 186
per night
Unknown
C$ 187
per night
Unknown
C$ 323
per night
Queen Rooms
C$ 177+
Bed type
Provider
Nightly base price
Unknown
C$ 177
per night
Reviews
Pros
| "Hotel was great, lovely helpful staff." | (in 61 reviews) |
|---|---|
| "Beautiful hotel and really friendly staff." | (in 39 reviews) |
| "The bed was super comfy." | (in 24 reviews) |
Cons
| "The surrounding area was very shabby." | (in 7 reviews) |
|---|---|
| "Location in terrible quarter." | (in 12 reviews) |
| "The air conditioning in the room was useless - couldn't sleep." | (in 2 reviews) |
Traveller rating
115
64
27
9
0
Time of year
Traveller type
Show reviews that mention
+
-
GoodApr. 20197.7
Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
-
ExcellentSep. 20179.7
Beautiful hotel and warm staff
Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Key cards did not work reliably for rooms
-
ExcellentMay 20178.8
Great courtyard, room, but bad gym
Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
The gym facilities are terrible for weightlifting. Good for cardio.
-
MediocreJul. 20153.4
Good breakfast.
Poor service, and the wifi did not work for 2 out of 4 days of stay.
-
ExcellentJul. 201510.0
The Best Part of Napoli
The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!
Weather
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About
Overview
The finely decorated interiors of the Palazzo Caracciolo MGallery by Sofitel will make you feel the thrill of staying in a 13th-century stately home. Its charm is combined with the comfort of modern furniture and the services offered to customers. The intimate atmosphere will make your stay unforgettable, while the proximity to the old town will allow you to visit the most iconic places of Naples.
accorhotels.com
Features
8.3 Excellent
based on 686 reviews
8.8
Cleanliness
8.6
Comfort
8.7
Staff
8.0
Value for money
Check in |
2:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Parking
Fitness centre
Free Wi-Fi
Disabled Access
Business centre
Concierge service
Cribs available
Gift shop
Laundry facilities
Meeting/Banquet facilities
Room service
Smoke alarms
Hot tub
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Wake-up service
Designated smoking area
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Linens
Towels
Elevator
Massage
Allergy-free room
Bathtub
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Children's television networks
City view
Clothes rack
Coffee machine
Conditioner
Desk
Electric kettle
Family rooms
Fire extinguisher
Flat-screen TV
Fold-up bed
Free toiletries
Fruits
Garden view
Heating
Interconnected room(s) available
Key card access
Kids meals
Laptop safe
Newspapers
Outdoor furniture
Parking garage
Private bathroom
Radio
Safety deposit box
Shampoo
Shower
Shower cap
Slippers
Snack bar
Sofa bed
Solarium
Soundproof rooms
Soundproofing
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Trash cans
TV
Valet parking
VIP room facilities
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Public transport tickets
Shops (on site)
Special diet menus (on request)
Tour desk
Pay-per-view channels
Bathrobe
Garden
Spa and wellness centre
CCTV outside property
24-hour security
Laundry service
Spa
Indoor pool
Coffee shop
Safe
Free Internet
Steam room
Babysitting or child care
Express check out
Airport shuttle
FAQs when booking at Palazzo Caracciolo Napoli - MGallery
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Photos
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Reviews about Palazzo Caracciolo Napoli - MGallery
“I was greeted by the sweet Mr Gennaro at the check in counter. He made my check in smooth and made sure to offer his help in any of the things I was hoping to do on my trip. Then there was Mr Gennaro from the spa. He exceeded all expectations with his kind and helpful attitude. My cellphone charger had died and I needed a place to get one soon, he instead gifted me one he has laying around and told me not to worry about it. So this honest review of his amazing hospitality is my thank you. I highly recommend this hotel, it is beautiful, in the center of so many awesome things to do, the staff is so very helpful and the rooms were tidy and comfortable.”
“I had my first experience in the hotel's spa and it was super relaxing. I also booked to travel to Pompeii through the hotel and the reception staff were more than helpful.”
“My partner and I had a lovely stay here. It was a short walk from the train station, and we were able to explore Naples on foot easily from the hotel. The staff were fantastic! We made the most of the facilities (spa and room service). It made for a very enjoyable stay.”
Location
Most Popular Landmarks
- Duomo di Napoli 279 m
- Basilica di Santa Restituta 287 m
- Orto botanico di Napoli 0.6 km
- Cappella Sansevero 0.8 km
- Chiesa di San Domenico Maggiore 0.9 km
- Museo Archeologico Nazionale di Napoli 0.9 km
Naples Travel Guide
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