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Serhs Natal Grand Hotel & Resort
5 stars

Serhs Natal Grand Hotel & Resort

Avenida Senador Dinarte Mariz 6045, Natal 59090-002, Brazil
Natal, Brazil
See location+55 844 005 2000
From
C$ 89
Cheapest

rate per night

9.1
Excellent
based on 768 reviews
768 reviews
Room type
Provider
Nightly total
Luxury Room
C$ 89
Deluxe room
C$ 100
Standard Room
C$ 117

Photos of Serhs Natal Grand Hotel & Resort

About Serhs Natal Grand Hotel & Resort

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi and Parking for free
Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 5 restaurants, this complex offers a variety of food and drinks, as well as entertainment options.Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a minibar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 4 km from Arena das Dunas and 9 km from Artist's Beach. São Gonçalo do Amarante International Airport is 44 km away.

Latest deals for Serhs Natal Grand Hotel & Resort

Thu 1/8
Fri 2/8
Deluxe room
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King room
1 king bed
Double room
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Queen room
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Luxury Room
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Standard Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Serhs Natal Grand Hotel & Resort

  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Indoor pool
  • Infinity pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge

General

  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Pool view
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Sauna
  • Water slide

Services and conveniences

  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Wine glasses
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Water sport facilities (on site)

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Serhs Natal Grand Hotel & Resort

9.1
Wonderful768 verified reviews
8.9Friends
9.2Families
9.2Couples
8.2Solo
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's dining options?

The hotel offers a variety of dining options, including four restaurants and several bars. The breakfast is highly praised for its extensive options and quality ingredients. However, some guests have mentioned that the average price of the restaurants inside the hotel was high, while not delivering the expected quality.

How are the hotel's swimming pools and spa facilities?

The hotel boasts many swimming pools, including a heated pool, with the option of a spa and wellness center. Guests have particularly enjoyed the pool area, describing it as 'awesome' and 'like a tropical island.' However, some guests have mentioned that the rooms are outdated and in need of renovation.

What are the hotel's unique offerings for families?

The hotel is family-friendly, offering various amenities for children, such as a kids' club, child pool, and indoor play area. Additionally, there are plenty of activities to be enjoyed both inside and outside the hotel. However, some guests have mentioned that the hotel needs an update and that the beach is not suitable for swimming due to rough waves.

How is the hotel's customer service and staff?

The staff at the hotel have been described as amazing, friendly, and efficient. Guests have also appreciated the hotel director's approachability and the excellent client service during check-in. However, some guests have mentioned issues with Wi-Fi quality and encountered unresponsive staff during their stay.

What are the best times to visit the hotel?

The high season at the hotel is in December, offering an excellent opportunity to enjoy the hotel's amenities and nearby attractions. However, it's important to note that some parts of the hotel might be under construction during certain periods, as mentioned by previous guests.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests praised the amazing views from the rooms, especially those facing the beach or with a balcony.

Consider Room Renovations

Some guests mentioned that the hotel is currently undergoing renovations, so it might be worth inquiring about the status of the renovations and requesting a newly renovated room.

Explore Nearby Attractions

The hotel's location offers easy access to various tourist spots and shopping malls, making it convenient for guests to explore the city.

Check for Wi-Fi Connectivity

While some guests appreciated the hotel's Wi-Fi, others experienced issues with connectivity, so it's advisable to inquire about the Wi-Fi quality before booking.

Dine Outside the Hotel

A few guests suggested exploring dining options outside the hotel, mentioning that the prices at the hotel's restaurants were relatively high compared to the quality of the food.

Inquire About Late Check-Out

Some guests had positive experiences with requesting late check-out, so it may be worth inquiring about this option if needed.

Consider Noise Levels

Guests recommended requesting quiet rooms, as some areas of the hotel, especially those undergoing renovations, might experience noise disturbances.

Take Advantage of the Spa and Pools

Several guests praised the hotel's spa facilities and various pools, highlighting them as enjoyable amenities.

Be Mindful of Room Selection

Some guests mentioned that certain rooms were outdated, while others were newly renovated, so it's advisable to inquire about the room options available.

Stay Informed About COVID-19 Protocols

Guests appreciated the hotel's adherence to COVID-19 safety measures, such as cleanliness and safety protocols, providing a sense of security during their stay.

Location

Avenida Senador Dinarte Mariz 6045, Natal 59090-002

What's nearby

  • Artesanato Potiguar Shops1.2 km
  • Seaway Shopping Mall1.4 km
  • Cidade Jardim Shopping Mall2.7 km
  • Árvore de Natal do Conjunto Mirassol3 km
  • Estatua dos Reis Magos4 km
  • Bosque dos Eucaliptos4 km
  • Teatro Riachuelo5.7 km
  • Relógio do Sol7.2 km
  • Areia Preta Beach7.4 km
  • Igreja Matriz de São Pedro Apóstolo7.8 km
  • Christmas Metropolitan Cathedral7.9 km
  • Igreja do Galo Santo Antônio8.3 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Serhs Natal Grand Hotel & Resort

Low season

April

High season

May

Average price (weeknight)

C$ 152

Average price (weekend night)

C$ 151
Cheapest month to stay with an average 4% drop in price.
Most expensive month to stay with an average 4% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Serhs Natal Grand Hotel & Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Serhs Natal Grand Hotel & Resort

  • If you’re after a cheap room at Serhs Natal Grand Hotel & Resort, then you should consider staying during the low season. The cheapest deals can generally be found in April and December.
  • How long should you stay at Serhs Natal Grand Hotel & Resort? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Serhs Natal Grand Hotel & Resort

  • Where is Serhs Natal Grand Hotel & Resort located?

    Serhs Natal Grand Hotel & Resort is located at Avenida Senador Dinarte Mariz 6045, 8.7 km from the centre of Natal. Artesanato Potiguar Shops is the closest landmark to Serhs Natal Grand Hotel & Resort.

  • When is check-in time and check-out time at Serhs Natal Grand Hotel & Resort?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Serhs Natal Grand Hotel & Resort.

  • Does Serhs Natal Grand Hotel & Resort offer free Wi-Fi?

    Yes, Serhs Natal Grand Hotel & Resort offers free Wi-Fi.

  • Does Serhs Natal Grand Hotel & Resort offer free parking?

    Yes, Serhs Natal Grand Hotel & Resort offers free parking.

  • How far is Serhs Natal Grand Hotel & Resort from the airport?

    Serhs Natal Grand Hotel & Resort is 23.6 km from Natal. Serhs Natal Grand Hotel & Resort is 145.5 km from João Pessoa Castro Pinto.

  • Does Serhs Natal Grand Hotel & Resort have a pool?

    Yes, Serhs Natal Grand Hotel & Resort has a pool on-site.

  • How does KAYAK find such great Serhs Natal Grand Hotel & Resort hotel deals?

    KAYAK scours the web for all room deals available at Serhs Natal Grand Hotel & Resort in Natal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Serhs Natal Grand Hotel & Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Serhs Natal Grand Hotel & Resort.

Nearby hotels and places to stay

4-star hotel
51% cheaperAram Natal Mar Hotel8.3 Excellent (1,347 reviews)0.73 kmBeachfront, Restaurant, Bar/LoungeC$ 71+
5-star hotel
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Rental
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3-star hotel
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Rental
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2-star hotel
88% cheaperCp Hotel Economic6.9 Good (1,264 reviews)1.15 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 18+
Rental
86% cheaperMacarena Flat in Ponta Negra8 Excellent (1 review)1.16 kmOutdoor pool, Kitchen, air-conditionedC$ 21+
3-star hotel
78% cheaperGb Hoteis Natal7.6 Good (188 reviews)1.14 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 33+
2-star hotel
68% cheaperPousada Da Terra9.5 Excellent (184 reviews)1.39 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerC$ 46+
5-star hotel
Vogal Luxury Beach Hotel & Spa9.3 Excellent (897 reviews)1.2 kmOutdoor pool, beachfront, Spa and wellness centreC$ 188+
5-star hotel
Ocean Palace Beach Resort & Bungalows8.9 Excellent (1,262 reviews)0.86 kmOutdoor pool, beachfront, Spa and wellness centreC$ 385+
5-star hotel
15% cheaperWish Natal8.9 Excellent (1,805 reviews)1.46 kmOutdoor pool, beachfront, Spa and wellness centreC$ 123+

Good to know

Value for money

8.4

Distance to downtown

8.7 km

Nearest Airport

Natal

Distance to airport

23.3 km