Conveniently located to where we needed to be.
The lobby and public areas were dirty, you'd think if it's the first thing your guests see that it would be cleaner. It's summer time and yet there were sacks of ice melt in the main entryway - a hotel that size doesn't have a better place to store that stuff, especially during the summertime? The carpets need shampooing, the room could use some serious dusting -
Location was great.
Staff was outstanding
I had to take my Aunt to the hospital and could not lift her in my vehicle. The night clerk lifted her in and made sure we were alright.
The room was comfortable - nice big vanity in the bathroom. Bed and pillows were great.
Soundproofing could be better. Mural on the wall was beautiful but a painted green pool was not attractive in my opinion. I think some updating is needed.
Hotel was neat and clean, we did not have a refrigerator in our 165.00 room. Tv and channel selection was poor. People above us were stomping on the floors both nights we were there, housecleaning was at our door at 6:55, forgot to hang do not disturb sign out
Thank you for choosing our Baymont Inn and Suites New Buffalo hotel. Baymont Inn and Suites is a midscale hotel brand with over 320 properties predominantly in the United States. Specializing in hometown hospitality, all Baymont hotels feature both traditional guest rooms and suites. Free guest amenities include a full continental breakfast at the Baymont Breakfast Corner, wired and wireless high-speed internet access, use of the Baymont fitness center and fresh-baked chocolate chip cookies during the evening hours. Free local shuttle.
Based on 600 reviews
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