Hotel was stated to have afreeb breakfast, and the hotel did not have this. Just coffee, which should come with every room. I will be initiating a charge back.
You lied to me.
The staff was wonderful and even though I really do not like to complain she was more than accommodating. Guess I should have let Them know that we were not happy with the room but it was so late, we were just too tired to bother.
The hotel was supposed to be non smoking but as soon as we open the door, the smoke smell was overpowering. AC Was set at 60 degrees so When the heat was turned on it smelled worse. We had to sleep with the window open to try and get rid of the smell.
It was located close to our convention.
They oversold rooms with 2 beds. There were 2 of us so we needed 2 beds which they could not accommodate. They could not even get us a room with 2 beds after a couple days even though that is how we booked the room. Had to buy a blow up mattress.Terrible!
Water was out about 9am on ... sucked.
Water was out about 9am on. .... sucked
I loved the location. Across from Walmart and close to the mall and dining, there was more than enough to occupy my teen daughter.
I didn't like that there was one full size bed.
Hotel employee at the front desk was personable kind and professional, someone who took their job seriously and ensured each guest had an enjoyable stay. Kudos to hotel employee!
Mold on shower curtain in room 219
breakfast was sparse; no hairdryer in room.
They were very accommodating because the room wasnt ready so they upgraded my room. I was very appreciative for that. Also, the upgrade was still dirty, so they Switched my room for me.
was very quiet
Staff was good.style of room good.peaceful.only negative was the shower set up had water on floor ..Cool we cleaned are mess
Shower leaked on floor
The rate and I wanted to be close to the airport and there was nothing else available due to the NBA Finals that was affordable. Price is right at this place.The best part about this hotel is it is located next to small mall.
The employees at Extended Stays I've stayed at often seem disinterested with any requests. I don't expect much from a 2 star, but I expect them to not scoff at me when I ask to change my room if the TV does not work or I need towels.
When you stay at Extended Stay America - Cleveland - Airport - North Olmsted in North Olmsted, you'll be near the airport, within a 5-minute drive of Westfield Great Northern Mall and Rocky River Reservation. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in North Olmsted? This hotel has facilities measuring 228 square feet (21 square meters), including a meeting room. Free self parking is available onsite.
Based on 212 reviews
Value for money
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