Clean with a great staff.
2 stars
Gateway Hotel & Suites, Ascend Hotel Collection
11 North Baltimore Avenue, Ocean City, MD 21842, United States
Ocean City, MD
See location+1 443 664 4020Photos of Gateway Hotel & Suites, Ascend Hotel Collection
Overview
Gateway Hotel and Suites an Ascend Hotel Collection Member is a boutique property that is within minutes of the Ocean City Boardwalk, the many shopping outlets of the area, and the popular golf club and course. It is close to the Ocean City Pier and Inlet, as well as the harbour, and is within just a few steps of several Ripley’s sites. It is close to Trimper's Rides and Amusement Park, and the Oceanic Fishing Pier and Baja Amusements. Just a half of an hour from the Salisbury-Ocean City Wicomico Regional Airport, it is also two miles from the Assateague Island National Seashore.
The seaside property features an array of amenities that will satisfy business and leisure travelers equally, and which include a business service center, exercise room, free parking, a complimentary continental breakfast each day, a coin-operated laundry, and a seasonal outdoor pool and sundeck. There is also a mini-market and 24-hour fitness center.
The 84 rooms range from queen to king and most have views of the sea. There are some suites, too, but all will feature direct dial phones, ensuite baths with premium linens and toiletries, high end entertainment systems with cable or satellite services, a workstation with ergonomic chair, climate controls, and daily housekeeping service.
Gateway Hotel and Suites an Ascend Hotel Collection Member is a classic seaside hotel using outside corridors, featuring many views, and providing top of the line amenities. It ensures that travelers can partake of the best the area has to offer, and in great style and comfort.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Gateway Hotel & Suites, Ascend Hotel Collection
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Disabled Access
- Elevator
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business centre
- Mini-market on site
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Outdoor
- Balcony
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Bicycle rental
General
- Family rooms
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness centre
Pool
- Pool
Reviews of Gateway Hotel & Suites, Ascend Hotel Collection
9.0
Wonderful
735 verified ratings
Wonderful
456
Very good
129
Good
73
Okay
34
Fair
22
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests loved the hotel's great location, being close to the boardwalk and beach. The staff received high praise for their friendliness and helpfulness. However, several guests mentioned issues with cleanliness, particularly musty smells in some rooms, and parking was often described as tight and difficult. Breakfast options were also noted as just okay, with some guests wishing for more variety.AI-generated from customer reviews
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9 out of 10
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All reviews
Pros (+) The staff was so friendly
Pros (+) It was clean and staff was friendly.
Cons (-) The A/C wasn't very powerful.
Pros (+) Very clean and nice balconies
Cons (-) Nothing
Pros (+) The hotel is conveniently located, with easy access to the boardwalk and beach, and the room was spacious. The staff were friendly and helpful. Easy access to the pool was appreciated. The continental breakfast, while standard, was competent and convenient, including hot waffles.
Cons (-) The cleaning staff was a little careless. They changed our fitted sheet but left the sheet they removed in the room, and when we checked around the room to make sure we didn't leave anything, we discovered the battery cover for the remote, which had been missing when we got there. Also, there were multiple hooks on the wall where it appears pictures were hung but they are now bare, which is a bit ...
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Pros (+) Breakfast super friendly staff, proximity to the beach, close to everything but still quiet. Very clean and up to date
Cons (-) Balcony was a little small in fifth floor if your going with a group of friends. For two it was really no big deal
Pros (+) The room was clean, close to the boardwalk/beach and the continental breakfast was great!
Pros (+) The mattresses were actually comfortable which almost never happens in Ocean City. It was close to everything. It was also nice to have breakfast included.
Cons (-) Pool was a little small but at least it had one and it was clean.
Location
11 North Baltimore Avenue, Ocean City, MD 21842
What's nearby
- Ripley's Believe It or Not Museum0.4 km
- Ocean City Boardwalk0.5 km
- Trimper's Rides0.5 km
- Ocean City Life-Saving Station Museum0.8 km
- Inlet Park0.8 km
- Ocean City Harbor1.3 km
- Tanger Outlet Center2 km
- Antique Classic Car Museum2.1 km
- Baja Amusements2.3 km
- Ember's Island Miniature Golf2.3 km
- Jolly Roger Amusement Park3.1 km
- Grand Prix Amusements3.2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 57559
When to book a room at Gateway Hotel & Suites, Ascend Hotel Collection
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Value for money | 9.0 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | Salisbury-Ocean City |
Distance to airport | 37.0 km |