Amari Nova Suites Pattaya

I would still recommend a 1 bed Dexlue as best option. A studio is also good. The staff are still very good, some have been there 9 years! I was, however, informed there is no airport transfer available when I made a request. The location is great and the shuttle service is very good. Mini bar is good (with food options) but a bit expensive. The swimming pool is outstanding, one of the best in Pattaya. One last insignificant point (to management), the quality of linen, bathrobes, towels etc. is great, but please replace the bath mats which are threadbare and look as old as the hotel!

I have been staying here for more than 10 years, it has been my favourite Pattaya hotel for quality, location and value for money. My last 2 stays this year have, I’m afraid, not lived up to expectations. Both these times I tried to stay in the 1 bedroom suite which is located in the new wing, built some 3 years ago. First time I changed straight away to a 1 Bed Deluxe suite as the 1 bedroom suite was so disappointing. This time I tried again and stayed 1 night as I arrived so late. I changed to a 1 bed Deluxe next day. The room is small, the bathroom really tiny(no hot water at 10AM either), no washing machine, balcony is almost non existent (standing room only). On top of this the room was not clean, floor dirty, rug with nut shells, dirty tissues on floor etc. Hopefully it was just a one off. The cleaning in the main building is much better. You are better off even going for a studio which is bigger and more well maintained. Maybe they have built this wing for solo male travelers as there is no security on the door, yet strangely I was informed on check in (for the first time ever) that there is a ‘joiner’ fee for guests. The difference between the 2 buildings can be summed up by the lifts. In the main building it is clean, wood paneled and even a chandelier. In the new wing it is a dirty, dark and dingy box with worn out cheap linoleum tiles. Really badly worn out. Gives a very bad first impression. Not expensive or difficult to replace them. Considering this wing is at least 7 years newer it looks older and less well maintained. The price for these rooms should be less than a studio. I get the feeling there is a new manager who is cost cutting, maybe I’m wrong but that’s how it feels. Also some weird things going on, for example, with turf being laid in areas you can’t see or have access to (back of car park and on roof)

Nothing, the whole hotel is rubbish

Old furniture, dirty and smell bad. Not really a 4 stars as claimed. It will be 2 stars maximum!