Worst customer service ever! Ever!!
Hmmmm, NOTHING. I've traveled all over the country and stayed many, many places, since I was a kid.
Our friends had a confirmation on their phone with the same date as us. The desk ladies said they couldn't find their reservation and there was nothing available even though our friend had proof and the desk lady said our friends stayed there last month....lol. None of us had ever stayed in Pendleton!!! He asked to see the manager and no one was there. So she got a hold of him and he said I can't deal with you right now I'm grocery shopping. Not even a...I'm sorry, or voucher for a free room, NOTHING! So they told him to leave he's holding up the line. Her rudeness and tone of voice was very unprofessional, and not just to them. So they had to scramble and find another hotel. Also, Check in was at 3:00, and none of the rooms were even ready. Ridiculous!!! My husband went to ask for towels the next morning because they didn't leave any, and the same lady said oh...and just sat there. So he basically said we have no towels, can I please get 4 towels.
Had to ask for soaps the 2nd day.
It was close to the freeway and we could walk to the resturant. The staff was very nice and helpfull.
Complimentary SuperStart Breakfast, indoor heated pool and whirlpool, free Wireless High Speed Internet, Direct TV - with 5 HBO and ESPN, suites with jacuzzi, micro-fridge, dogs allowed with permission USD 10.00 non refundable fee, large vehicle parking. Close to Wild Horse Casino, Pendleton Underground, Pendleton Round Up, Round-up Hall of Fame, near state parks and campgrounds. Off of Interstate 84 easy to locate. We have a wonderful view of the foot hills and the Blue mountains. Close to the Wild Horse Casino.
Based on 440 reviews
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