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Value for money
Distance to city centre
|Carlisle Lake District|
Distance to airport
|"Friendly staff and delicious breakfast."||(in 167 reviews)|
|"Fantastic location and great staff."||(in 107 reviews)|
|"Will definitely stay there again!"||(in 13 reviews)|
|"Parking not good."||(in 3 reviews)|
Time of year
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Beautiful place, room was lovely and the food was nice too.
The only thing I would say is the tv didn’t work and the female manager with the red hair had a bit of an attitude which is a shame. It was almost Alkward to be near her. I think a people skills course would be beneficial for her. All other staff were very polite. Also fire alarm went off at half 1 in the morning which we all had to evacuate which wasn’t very nice but seemed to be a fault. I’m which manager come out and said there didn’t “seem” to be a fire so we could go back in.
Lovely and clean and inviting , beer garden looking onto River , got to watch a family of otters playing in River from our table , restaurant nice with large choice of meals available and nice choice of drinks , staff very friendly and although social distancing went out of there way to make you feel welcome , would definitely go back !
The bridge being out of service heading into pooley bridge as couldn't get car to hotel , had a choice of driving twelve miles to come Back into village a different route or park car half a mile away in remote car park alongside lake and walk with our luggage to village which we did my concern was leaving car in deserted area middle of nowhere but it turned out okay as car was safe when returning , no complaints about hotel though ..
The deputy manager Scott was great and totally apologetic and seemed to know what members of staff we had a problem with, room and breakfast and location is excellent
Couldnt find our confirmation of booking, no information given had to put up with wet towels for 3 days and then told on check out all we had to do was ask but were not told anything on check in ! Having to pay for everything individually was also a pain,couldnt relax and pay at end
Courteous & attentive staff
Over priced accommodation Food is OK but over priced New procedures for COVID 19 in place but little or no training done with staff - chaos at times Ran out of beer - first day open for months!
The hotel was very nice in an excellent location, breakfast was very good, and the staff were so friendly and helpful! We would be happy to return!
A stunning inn situated in a fantastic location on the bank of the River Eamont, with 17 cosy guest bedrooms, spectacular outdoor terrace with views over the Lakeland, and fabulous bar and restaurant. Ideally placed for those wanting to take in breathtaking Ullswater
based on 600 reviews
Value for money
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