It was very ghetto I pulled up and my brother was scared to stay there people doing drugs in the parking lot so we didn’t even check in we left and booked another room at a different hotel and the cancellation wouldn’t let me cancel my reservation
Workers extremely racist
Very rude racist lady at the front desk called me all types of Niger's
Nothing about this place
Television didnt work, no running hot water
poor place to stay
There was no hot water. Homeless people hang out being for money. The towels had stains on them. The sheets had stains on them. The staff is very rude and if you complain they tell you leave or they will call the police and will not refund you your money. This is a one night stay if your desperate and have very little money for a hotel
It's a dump
It doesn't cost that much to get blankets, sheets, and pillowcases that don't have holes in them. That would have significantly improved my stay. My bathroom has recently been redone, but the bedding is what made it a 1 star in most categories.
Room was fairly clean, and a McDonalds was within walking distance.
When I arrived, Juan at the desk said the credit card I used to book the room online was declined, even though I had been using it all day purchasing gas on the road. He said he'd run it again and then told me it was still declined. I called my credit union while in the lobby and they told me, there was no record of either transaction, just the gas and other items I'd put on the card, and there was no reason for the card to be declined. I told my credit union I'd go ahead and pay cash. When I asked for a receipt for the room, I was told they would bring it to my room later. Three hours later I asked Juan again and he said the system was still down. I asked if I could just get something in writing to prove I paid. He said he'd put the receipt under the door later. I told him thank you that I needed the receipt to get reimbursed. I never got the receipt and I had to leave at 4:00 AM. It felt like a scam to me, to pocket the rent. The TV was disconnected, with the AC, it took most of the night to get the room cool enough to sleep.
Should be condemned.
This is the worst hotel I have ever been in.
The room was full of bugs and had holes in the walls that the people in the next room could see through. It was about 140 degrees and the Aircon did not work. There were nasty prostitutes and crackheads lurking outside the rooms and the management were rude and refused a refund when I walked straight out and went to a better hotel. DO NOT STAY HERE!
Located in Phoenix (Downtown Phoenix), Airport Inn Downtown is within a 10-minute drive of Phoenix Convention Center and Phoenix Theatre. Featured amenities include a 24-hour business center and coffee/tea in a common area. Free self parking is available onsite.
Based on 549 reviews
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