Found:re Phoenix

The welcoming environment and comfy bed!! The view from the top floor was amazing!

I enjoyed it all!

The location was bang on. Good for the light rail and the arts district. The rooms were well appointed with everything you could possibly need. The pool and gym areas were pristine. Nice bar restaurant area too.

We had a problem with our first room : 3cm gap around the balcony door which we didn't notice until returning to our room after dinner to find BBQ food smells permeating the whole room and audible traffic noise. They'd clearly tried to repair it but had failed. It was room 807. Thankfully there was an alternative room available so the kind staff moved us. This was 100% better, thank you!

So clean

Need breakfast to be include

The staff are very personable and also very helpful and professional. They did their best in making me feel comfortable from the people at the front door who were polite and I enjoyed talking to and who were interested in how I was doing, to the counter staff Michael on a daily basis who answered my questions , Evan who helped me to check out to the woman who checked me in to another woman at the counter (I apologize for not remembering your names) who helped me in a matter to both Josephs (engineers), William the taxi driver was exceptional, reliable, knowledgeable and a good driver. Also the Margherita Pizza at The Match is one of the best pizzas I have had and I tried the Kylt Lifter a local red ale which is very good. The rail line (metro) was very convenient. There was also a young waitress from the Old Spaghetti Factory who I had stopped on the street for directions and she was very kind and took the time to look up directions and provided me with info and even offered to give me the money to buy a ticket for the rail which I was not familiar with and didn't have the change necessary but I did refuse the money. I will always remember her kindness and generosity of spirit. As a result of having met this person who was also wearing the logo of the Old Spaghetti Factory on her shirt I decided to go there for supper and both the meal and cheesecake were very good. There was also a man who helped me with the Kiosk at the rail line and appeared to be experiencing hard times as he was limping and had gauze bandage around his upper arm but even when I offered him a tip for his help he refused and told me to pay it forward and do it for someone else. I enjoyed the Wells Fargo Museum the host Steve was very informative and a pleasure to talk to from an actual stage coach to Wyeth and Remington sculptures, it was fun. The Police Museum is worth visiting. The retired woman officer was very interesting to listen to about the changes that took place.

As I don't drive, the area at night was deserted so I was nervous about walking around by myself but that is everywhere now.