Pros (+) The staff was very friendly, the room was great!! Their food is excellent!
Cons (-) Cleaner pools, and cooler gym facilities.
5 stars
El Dorado Seaside Suites by Karisma - Adults only
Km 95 Carretera Cancun-Tulum, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 875 1910Photos of El Dorado Seaside Suites by Karisma - Adults only
Overview
Located on the banks of the River Maya in Kantenah Bay, the El Dorado Seaside Suites resort offers a unique experience and quality facilities to its guests. Some of the highlights of this property include a fitness center, tennis court, freshwater swimming pools, and a full-service spa. It’s also known for offering a unique Gourmet Inclusive Experience.
There are two parts to the El Dorado Seaside Suites, which are Infinity and Palms. Palms is the original section of the resort with an intimidating acreage that looks out to gardens and the ocean. It features authentic Mexican architecture alongside coconut plantations and a lush vegetation. The Infinity section is a relatively newer addition with an all-encompassing view of the ocean highlighted by breathtaking views, striking modern décor, infinity-pool balcony, and swim-up terraces.
Every suite comprises marble flooring and a hot tub large enough to accommodate two. Other highlights of the rooms are a furnished terrace or balcony, coffee maker, stocked minibar containing water, beer, and soft drinks, DVD player, and satellite TV.
As part of the Gourmet Inclusive Experience, guests get to take their pick from a selection of 11 bars and 10 restaurants that serve a variety of cuisines, including beach BBQ, Asian, contemporary Italian, authentic American cuisine, and fusion Latin food. The bars are spread across the lobby, pool area, and outdoors. The resort provides a glass of sparkling wine as a welcome drink. Guests can also have fun with activities such as snorkeling and kayaking, steam rooms and sauna, or take diving lessons in the pools.
Naay Spa is located on the premises and offers special body treatments, temazcal, massages, and facials. The resort also offers money exchange, a jewelry store, and tour desk services.
This beachfront resort offers top-of-the-line facilities that promise a fun and comfortable stay for its guests. It’s a wonderful option for travelling couples.
Latest deals for El Dorado Seaside Suites by Karisma - Adults only
Amenities at El Dorado Seaside Suites by Karisma - Adults only
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Scuba diving
- Diving
- Snorkeling
- Bingo
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Karaoke
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Sauna
Dining
- Wine glasses
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
General
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Valet parking
Fitness
- Aerobics
- Fitness centre
- Tennis
Workspace
- Fax/photocopying
- Desk
Family friendly
- Indoor play area
- Complimentary breakfast
Health and safety
- Safe
Reviews of El Dorado Seaside Suites by Karisma - Adults only
8.6
Very good
200 verified ratings
Wonderful
110
Very good
20
Good
26
Okay
10
Fair
14
Mediocre
3
Poor
17
Summary of reviews
Guests say
Guests appreciated the friendly and attentive staff, as well as the beautiful atmosphere of the hotel. However, many reviews highlighted significant issues with the food quality, cleanliness of the rooms, and overall service, leading to a mixed experience. Some guests enjoyed the location and amenities, but others felt disappointed with the resort's offerings.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.9 out of 10
122 reviews
7.6 out of 10
19 reviews
8.8 out of 10
2 reviews
9.9 out of 10
3 reviews
All reviews
Pros (+) We had a poolside swim up room that was fabulous. The room itself was new and very lovely. The patio overlooking the pool and the swim up bar were spectacular. We enjoyed most of the restaurants however felt a few of our meal choices could have been a bit better. We will definitely come back.
Pros (+) Ivan and Stephanie our butlers were amazing. They made arrangements for everything. Our beach bed was ready every morning. Gourmet pub restaurant had incredible selections.
Cons (-) Nothing
Location
Km 95 Carretera Cancun-Tulum, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Terminal marítima Punta Venado19.9 km
- Xcaret Spa21.2 km
- Xcaret Archaeological Site21.3 km
- Xcaret Park21.4 km
- Underwater Technical World25.4 km
- Playacar Golf Club26.2 km
- The Reef Marina26.3 km
- Aviario Xaman Ha27.2 km
- Terminal Marítima de Playa del Carmen27.8 km
- Albertos SCUBA28 km
- Parque 28 de julio28.3 km
- La Fe29.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Dorado Seaside Suites by Karisma - Adults only
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | C$ 633 |
Average price (weekend night) | C$ 540 |
When to book a room at El Dorado Seaside Suites by Karisma - Adults only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at El Dorado Seaside Suites by Karisma - Adults only
FAQs when booking at El Dorado Seaside Suites by Karisma - Adults only
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.7 |
|---|---|
Distance to downtown | 28.0 km |
Nearest Airport | Cozumel |
Distance to airport | 36.2 km |
Everything you need to know for your stay in Playa del Carmen
Complete your trip
Popular destinations