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— CUN
30 Nov — 7 Dec1
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Wed 30/11
Wed 7/12

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Good to know

Low season

January

High season

August

Cheapest flight

C$ 147

Good deal round-trip

C$ 422

Good deal one-way

C$ 210
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (13% more expensive on average)
Flight from Toronto Pearson Intl to Cancun
or less
or less

Top tips for finding cheap flights to Playa del Carmen

  • There is no major airport in Playa del Carmen. It is instead served by Cancun Airport.
  • Looking for cheap airfare to Playa del Carmen? 25% of our users found tickets to Playa del Carmen for the following prices or less: From Ottawa C$ 210 one-way - C$ 316 round-trip, from Calgary C$ 248 one-way - C$ 404 round-trip, from Vancouver Intl C$ 349 one-way - C$ 480 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be July and August. The cheapest month to fly from Canada is January.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Playa del Carmen flight deals.

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Top 5 airlines flying to Playa del Carmen

Scores according to KAYAK customer reviews
8.3
Alaska AirlinesOverall score based on 31798 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
Airline reviews

The previous plane was late, but the staff were very good at getting us on. Including warning us that the flight was full, and one could check their bag at the door for free. That did not mean it kept all form resorting to "Karen" behaviors to a degree, but the staff dealt with it very well.

Read more about Alaska Airlines

The previous plane was late, but the staff were very good at getting us on. Including warning us that the flight was full, and one could check their bag at the door for free. That did not mean it kept all form resorting to "Karen" behaviors to a degree, but the staff dealt with it very well.

Not much leg room.

no seatback entertainment

My flight, on Friday, was canceled at boarding time, so by the time that it took to go through customer service, rebook a flight for the next day (which messed up our weekend plans), get my luggage and get a hotel room, it was around 1am. We were notified too late to make other travel arrangements for Friday. My Saturday flight to Bellingham was smooth and uneventful. Hopefully getting reimbursed for the hotel room won’t be a big hassle

I paid for first class and they switched planes due to a mechanical error. I have my 80-year-old mother so I wanted to make sure she was at the front of the plane so when they reassigned us they put us at the back of the plane unacceptable so we sat at the back of the plane no Wi-Fi no video no in-flight texting no sodas were available on the flight it was just a poor flight that made me feel like I was back in 1985. Poor substitute of a plane.

Pros: "Crew was amazing. I got sick and they took care of me and even had medics make sure I was okay"
Pros: "Amazing crew, super helpful"
Pros: "Crew was superior in service and in politeness. With a bit of humor too. Love the leg room of my exit row seat."
Pros: "BURVANK AIRPORT"
Cons: "I NOTICED I ALWAYS GET A WING SEAT THAT OBSTRUCTS MY VIEW. GETTING TIRED OF BEING SEATED THERE"
Cons: "Not a 6 hour layover"
Pros: "Crew"
Cons: "You need to do a better job at facilitating/improving your bag tagging process. Also please prioritize accordingly so that passengers with short connection times are served first."
Pros: "The plane interior and entertainment were excellent. Plenty of good content. Drink service was fast and the staff were pleasant."
Cons: "Boarding group channel lines would have been preferred over the cattle call single line approach."
Pros: "early and smooth"
Pros: "Great movie and entertainment selection!"
Cons: "The plane was really cold at night. I wish they could offer economy blankets and pillows"
Pros: "Everyone is so nice. Easy & reasonable price."
Cons: "Nothing."
Cons: "I was forced to check my bag Right before boarding the plane. And then when I landed my back was lost. Let me also add that I do you like Alaska air and I am a member however I may think twice before booking again with them."
Cons: "Delayed and ruined a lot of time plans"
Pros: "Boarding was organizedf"
Cons: "Flight delay due to weather"
Pros: "The crew was excellent and the aircraft was clean."
Cons: "The only downside was the plane had no food and the announcement wasn’t made until we were already boarding (they didn’t know either - not their fault). I was expecting lunch since I was in first class, but the crew did as well as they could to provide us with snacks."
Pros: "Staff are always polite and helpful."
Cons: "Baggage did not come through on carousel as posted. Monitors showed #3 but they actually showed up on #2. Wasted much time waiting in wrong location!"
Pros: "Plane was a little warm, air didn’t work great, also delayed on the runway for about 45 minutes before takeoff"
Cons: "They delay on the runway"
Pros: "Short and smooth"
Pros: "The staff is always super friendly, and with an hour and a half on the plane before we left one stewardess gave me free pringles (that I was going to pay for) because our 2 year old was “hangry”. I appreciate the gesture to make our day a little easier."
Cons: "I didn’t not enjoy sitting on the plane at the gate for an hour and a half. I wish we could or deplaned (or had the option to), with a 2 year old we needed to entertain him that much longer."
Pros: "Great service and perks in first class."
Cons: "Entertainment tablets did not include some of the titles available with gogo wifi service. Gogo entertainment required downloading an app without play store that is generally not secure. Food was good but salad should be fresher or replaced with some winter option."
Pros: "They came and asked about a drink more than once. Someone noticed we needed deicing. I was able to watch a movie."
Cons: "I was nervous when the deicing liquid refroze on the wings. Mostly gone by take off. Did not see anyone recheck before we started backing out."
Pros: "On time. Convenient schedule"
Cons: "Very tight seating. No complimentary entertainment"
Pros: "I'm a big fan of Alaska Airlines' partner Horizon Airlines. I travelled from Edmonton to Seattle last night. All the staff if pleasant and treats you as a valued customer. Also, having a free glass of beer doesn't hurt either."
Pros: "Friendly staff, complimentary beer. Fast boarding and bag check!"
Cons: "Hot, muggy plane."
Pros: "Friendly staff, safe flight."
Cons: "No built in TV's or dinner served. I miss that about flights!"
Pros: "Everything"
Cons: "Care taker"
Pros: "Comfortable, Smooth, and on time!"
Pros: "The crew was friendly and the ride was smooth all the way. Easy to fall asleep to in fact."
Cons: "The Cheez It snacks were a little flavourless."
Pros: "Allowed to go on an earlier flight"
Cons: "All Alaskan flights were delayed an the terminal area was way over crowded. Also they were boarding two planes at the same time at the same gate."
Pros: "The crew on the plane and on the ground were all very patient and helpful."
Cons: "Narrow seats and the seat pockets are really tiny."
Pros: "The short flight."
Cons: "The noise from the propeller and engine."
Pros: "My bag made the transition between flights in time and I was surprised to be able to pick it up in Missoula. Kudos to the baggage handlers."
Cons: "I flew from Edmonton to Seattle and Seattle to Missoula. I had an hour between flights in Seattle. The plane was late arriving in Seattle. I had to run to make my connection and was the last person on the plane, which was unpleasant."
Pros: "On time arrival"
Pros: "Reasonable fare. Everything was on schedule. Alaska check-in and in-flight staff were great."
Cons: "Nothing I can think of for now."
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "Good seats, staff friendly."
Cons: "None"
Pros: "on time"
Cons: "preferred a friendlier cabin staff, lousy in flight magazine, rushed service, good for airline cost wise, but will choose another carrier when flying to the Evergreen state ... Yes i will pay more for more, when flying we have a choices, you will NOT be mine $"
Pros: "Friendly staff and crew. Will do whatever they can to help"
Cons: "TSA is a necessary unpleasantness. Would not want to fly without them, but still no fun..."
Pros: "Very friendly staff, on time and professional."
Pros: "Short flight"
Cons: "Seatbelt extensions should be able to reserve at counter before flight? Or reserve w/your ticket when seat is purchased. Minimizes embarrassment."
Pros: "It was just an awesome trip. Everything and everyone was great"
Cons: "Seats was a little hard"
Pros: "Friendly no fuss service. Clean cabin and ample space."
Cons: "Checking in was bad. My partner is disabled and AA personnel who was standing at the entrance to the check-in line told us there was no wheelchair available and we had to join the queue. This has never happened for any airlines we have taken. My partner had to sit on the floor because he couldn't stand. Later, upon checking in, we discover we could request for a wheelchair. This is not acceptable behavior from your staff."
Pros: "Nice quiet plane"
Cons: "Overhead luggage racks tiny..not even a small international size carry on would fit.attendent said it would fit. Lucklly the steward took the bags and had it stored in the cargo area."
Cons: "The crew didn't offer me a beverage. There was no blankets."
Pros: "Courteous staff"
Cons: "Outdated plane"

Made a lot of customers check in their bags at the gate. But the cabin space was half empty and all luggage would have fit. Doesn’t make sense.

Pros: "Crew was great."
Cons: "Boarding process was a bit chaotic"
Pros: "Very efficient boarding and great crew!!"
Cons: "No Food to buy available on board. We thought we could buy something. The coffee was good."
Pros: "Crew"
Cons: "NA"
Cons: "4 hour delay"
Pros: "Fast flight"
Cons: "Chair didn’t recline"
Pros: "Excellent pre Boarding service and announcements; reasonably comfortable seats; great landing;"
Cons: "There are never gluten free options in the snacks; there were no entertainment systems on the plane - that's not important to me but perhaps it is to others."
Pros: "Legroom and entertainment (using own tablet) both very good."
Pros: "Amazing crew"
Pros: "The crew should serve passengers better and nicer."
Cons: "No more delay."
Pros: "Crew was great! Seat space was a bit tight"
Cons: "Little more space and leg room"
Pros: "Seat was uncomfortable because of the head rest that is attached to the seat. However the staff and crew were friendly and helpful."
Cons: "Better seats"
Pros: "Newest 787 plane in the fleet. Really comfortable seats and terrific in-flight entertainment"
Cons: "One of the crew members seemed really bother by everything. She was not smiling or even looking at customers when handing drinks over."
Cons: "food to purchase: very few options poor food"
Pros: "No frills. Friendly staff."
Pros: "Great crew"
Pros: "Comfort, timing. Customer Service!"
Cons: "Technically problems with lightning on board."
Pros: "Nice plane, comfortable"
Cons: "We missed our runway and had to quickly ascend and retry. Disembarking the plane took 40 minutes due to the YYC skywalk being frozen. During this all communication with the passengers was minimal."
Pros: "Simply took 4 mins and I was away !"
Cons: "Everyone was great that I dealt with West Jet is great !"
Pros: "Crew"
Cons: "Delay"
Pros: "Staff is friendly."
Cons: "We didn’t appreciate the walk from Gate 4 to Gate 41 TWICE when the departure gate was changed. We are in our 80’s and it was quite a trek!"
Pros: "Amazing Service at the registering counter at the airport. One for the two flight attendants was very nice. Unfortunately, he was not the one assigned to my section."
Cons: "One of the flight attendants was incredibly dismissive. “Forgot” to ask for my order to get lunch, so needed to call him so he could take my order (he was already in the middle of eating his own food) and of course by then what I asked for was not available, and the options for food were bad. On top of that, the trash from the top of my table was not cleared for a long, long, long time (even though everyone else’s in my section were clean). First time this happens to me in all my years of flying, specially in upper economy class."
Cons: "Missed my flight and i had to buy a new ticket to Saskatoon."
Pros: "Downloaded WestJet app in Toronto while waiting to board the next flight. Enjoyed the selection of free movies and TV shows. Flight was on time."
Cons: "The connecting flight to Halifax was a long haul at the end of B terminal. Same airline, just really far away! Maybe it has to be that way due to the international arrival, but it was stressful. Wear tennis shoes! Flight attendants were efficient but not as friendly as the Toronto folks. The advertised “power at every seat” did not work."
Pros: "En tiempo y algo cómodo"
Cons: "Que no hay aperitivos para ser un vuelo internacional de 4 horas."
Pros: "WestJet is by far the friendliest and most professional airline"
Cons: "I was in row 2 and they did not have the food item I wanted. Seriously?"
Cons: "Flight crew arrived late delaying take off"
Pros: "Trash flight . Took to long to let me off"
Cons: "Rude people"
Pros: "WestJet staff is always friendly and I like the comedy slant they use on the announcements"
Cons: "Friendly. And a nice quick/smooth flight."
Pros: "From my arrival to the airport until landing in Las Vegas everything was smooth. I arrived on time with no hiccups."
Cons: "There was nothing to dislike. I have a great service and will fly with Westjet again. Highly recommended. No delays. No issues"
Pros: "Nothing"
Pros: "Price!"
Cons: "But who knew, that I was going to go to Toronto! I now understand your schemes. You gave a cheap deal, but did not tell me why. Never again Kayak."
Cons: "lack of information due to delay"
Cons: "uncomfortable seat- no padding"
Pros: "Friendly people+ great service"
Pros: "It was nice staff r very friendly"
Pros: "Boarding was a breeze and we arrived in Cancun early which was great."
Cons: "The cabin was freezing. I fly often and I always pack a sweater and a blanket but even that couldn’t keep me warm because the cabin was so cold Also, my meal that I purchased on the flight was frozen all the way through. It was literally like biting into a popsicle. My teeth hurt for the rest of the flight after just one bite. I asked for another sandwich which took a while because they were busy with other passengers. My replacement sandwich felt just as cold but it wasn’t frozen solid like the first one. It seems like a minor inconvenience but it became quite frustrating."
Pros: "Excellent crew - very friendly and witty!"
Cons: "Not enough space. Delayed"
Pros: "The Crew was excelent, WestJet has the best crew, very courteous and helpful unlike disgruntal AA crew. They also have the best price deals available. I highly recommend this airlines. Thanks"
Cons: "No entertainment unless you buy one of their tablets. Unerstandable given the type of fleets they use."
Cons: "If it was noted that there would be luggage fees when I was booking I didn't see it."
Pros: "Flight attendants Snacks Entertainment options"
Cons: "No screens; but the options were provided"
Pros: "All the crew"
Cons: "Nothing"
Pros: "The flight over all was good. Service, and delivery of the expectations were good. Even though the items listed in the dislike are 3 in number, and added to an uncomfortable experience, some of them are identifiable as beyond control, yet others are within the control of system set up or process."
Cons: "small items that I didn't like were : 1) Temperature, and 2) wifi 3) waiting for electrical. 1) Temperature: When boarding the plane the Temperature of the cabin was extremely warm. The pilot advised of the condition, this was not something that could have been fixed and I think they handled it well. I just didn't like the 90+ temperature 2) Wifi: was intermittent, I ensured the Westjet app was the only one running, but the movie I was watching was pausing every 15 minutes to buffer. So it was a constant reminder of dial up.... 3) waiting for electrical: Upon landing and taxi-ing to the ramp, the pilot was advised that there was no electrical to support the plane after he turned off the engines. So good that he waited, thank you pilot, and not so good as it was another unpleasant item on the plane ride."
Pros: "The crew so nice and helpful"
Pros: "Fight left on time, crew was friendly, entertainment system worked."
Cons: "Cramped seats made worse by reclining passengers seated in front of me. Couldn't pre-order my meal even though I tried 24 hrs before ( 2 days is apparently the requirement)."
Pros: "quick flight and great attendants"

Excellent flight

Horrible flight

Cons: "Arrived late."
Pros: "Flight on time and professional crew"
Cons: "N/a"
Cons: "Flight was delayed 2hrs."
Pros: "The crew was great"
Cons: "Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line"
Pros: "Good flight"
Cons: "To have us sit together"
Pros: "On time"
Cons: "Smelly WC and crew"
Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."
Cons: "Entertainment or WiFi being available"
Pros: "Nothing. Iberia Airlines employs theives."
Cons: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."
Pros: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Cons: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."
Pros: "Nada"
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"
Cons: "The plane is in terrible shape"
Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Pros: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Cons: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."
Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"
Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "Quick flight, ease going through customs"
Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Cons: "Horrible customer service and delayed all our plans"
Cons: "Lack of entertainment"
Pros: "Nothing!!!!"
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Pros: "Same as above"
Cons: "No issues"
Pros: "Surprise first class!"
Pros: "The amenities (entertainment, in-flight service) were limited."
Cons: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"
Pros: "Boarding went smoothly."
Cons: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."
Pros: "I try to fly on the best airlines due to the service, however the service has gone down"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Cons: "I had to document my luggage in every airport"
Pros: "Nothing"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."
Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"
Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Pros: "The plane is very comfortable"
Cons: "Delayed"
Cons: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"
Pros: "The crew on this flight was amazing."
Cons: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"
Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"
Pros: "Buenas actitudes"
Cons: "Missed flight due to my connection flight being iver one hour late"
Pros: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Cons: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."
Pros: "Everything - the excellent service continued."
Cons: "That our flight was finished."
Cons: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."
Pros: "Nothing"
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"
Pros: "Excellent legroom, friendly service, on time"
Cons: "Delayed for no reason, very irresponsible msnagement"
Pros: "At least this one is on time."

wifi not available unitl up in the air. Lost time to see movies.

i will never use Kayak or American Airline ever again!!!

The power outlets did not work at all, the wifi was spotty, there are no TVs, and the seats are way too narrow. As a positive, we did get in pretty much on-time.

There is no food or alcohol allowed to be served on the flight.

On time, fast embarking

Boarding and flight was smooth. Arrived 35 minutes early. Crew pleasant.

Cons: "Our flight was delayed two hours. We arrived safe but still, the delay creates such an impact on traveler’s plans. AA didn’t even offer bonus miles."
Cons: "Sat on the runway for over an hour. Lack of communication and lies.."
Cons: "Individual TVs, perhaps"
Pros: "second flight was delayed about 30 minutes"
Cons: "Bring back the individual TV's"
Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."
Pros: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Cons: "A second beverage service would have nice."
Pros: "The cabin crew"
Cons: "The gate agents were utterly rude and unprofessional. If you’re going to be so negative why work in customer service ?!?"
Cons: "Flight delayed 1h30, no food or beverage served!"
Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"
Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Cons: "1 hour delay boarding then another hour waiting for a Pilot!?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Pros: "Friendly staff made people feel safe even during turbulence."
Pros: "Plane is clean. Well kept"
Cons: "Wifi. It terrible"
Pros: "Timeliness and friendly staff. Arrived before scheduled time..."
Cons: "After getting us lined up for boarding we were told to wait due to maintenance."
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Pros: "quick flight"
Cons: "seats are very cramped"
Pros: "On time"
Cons: "Nisy airplane and hard seats."
Cons: "Very narrow seats"
Pros: "Nothing"
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Pros: "Clean plane"
Cons: "No food"
Cons: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"
Pros: "Video entertainment not working for my whole row."
Cons: "Very cold airplane"
Cons: "3 hour delay and much confusion. In and out of aircraft."
Pros: "Boarding was prompt, flight attendants polite and accommodating."
Cons: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."
Cons: "Cero entretaintment"
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Pros: "The crew and flight was great."
Pros: "Everyone was very helpful."
Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"
Cons: "I am million miler in Korean air. It's a seven star airlines"
Pros: "Nothing"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"
Pros: "Del"
Cons: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."
Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"
Pros: "Quickly boarding, crew was extremely polite"
Cons: "No kosher food on board"
Pros: "Top notch airline - staff is personable & comfortable seating"
Cons: "No entertainment. There wasn't even a drop down screen for a movie."

Too long and the stopover in Sao Paulo add to the flight another 3 hours. Tedious flight. Cannot wait for the direct flights to come back... or I will change to Air France

Plane was 1 hour late - there was no way we would make our connection but we didn’t get rebooked. Flight arrived at the same time as 3+ other international arrivals. Immigration/customs was an absolute mess. Bags came out at the very end, even though we had a very tight connection (which we missed). I had global entry so was allowed to skip the lines but ended up waiting 45 minutes for my bag, so GE was useless. The only redeeming factor was the fact that we were rebooked on a different airline with a different itinerary confirmation. Basic economy is bullshit and paying extra for the possibility of making changes to the res is a horrible horrible idea. I will never fly with American Airlines ever again, nor will I ever book with Chatdeal. Ah yes and my outbound flights were both delayed - the first in was delayed 2 hours and the second one was delayed 7.5 hours, both due to maintenance problems. Fix your planes before they’re scheduled to fly, people. This has been the worst travel experience I have ever had, truly.

My trip out was a nightmare of epic proportion. Delayed flight for my flight from SNA to Phoenix had to be rerouted to Dallas Fort Worth to Heathrow I was never notified that my connecting flight from Heathrow to Prague was canceled. American Airlines told me that they would issue a boarding pass for the third leg of my trip out. Instead I got rerouted to Paris dumped with no information for a connecting flight which turned out to be with Air France by giving me no information or any way to be able to transfer to my final leg of my mouth fourth flight I was left stranded in Paris overnight. My bags were also left at Heathrow and I did not receive them until three days after arriving on my trip American Airlines did a horrible job British Airways to the horrible job I’m filing a grievance with British Airways I will never fly with them again. I will have to say that the return trip though went rather smooth they didn’t give me much time to get to my connecting flight from Prague to Heathrow then onto LAX I barely had 25 minutes to make it all the way across the entire breadth of the airport. Service was fantastic on the way back complete contrast to the flight out there which was again a nightmare of epic proportion‘s and enough for me to never use AmericanAirlines or British Airways ever again. The only offset is again the return trip which was excellent other than some very tight scheduling on connections

Flight was delayed. Flight attendant was not friendly No water served Bad experience

The flight and booking was all good no problem at all easy

Cons: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Cons: "No meals served, and no beverages, unless you are willing to pay inflated prices for garbage. They will give you tap water if you ask, and that's that. I still find this approach despicable and unnecessarily stingy, especially since this is BA, not a lowcost."
Pros: "The crew were fine."
Cons: "The flight left on time and arrived at Gatwick 15 minutes early."
Pros: "Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us."
Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."
Cons: "BA need to decide if they are EasyJet or BA. To pay BA prices and get EasyJet service is a joke. When I fly Easyjet I know what I am getting and can live it with. BA, on the other hand, wish to be different and yet they are close to painting the planes orange and still charging a premium price."
Cons: "Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat."
Cons: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"
Pros: "I left my laptop behind accidentally in the hand luggage space as I had to separate my hand luggage due to other seats nearby who boarded earlier used the space over my seating row. BA crew found my laptop and the swiss lost property retrieved it for me. Very thankful for their honesty"
Cons: "My seating was directly behind a curtain and partition to business class, therefore my seating space was very limited and squashed. No refreshments unless you paid??? why?? I would expect this from companies such as Easyjet or Virgin, but not BA. Even Qantas provided a light refreshment for short runs, say between Canberra and Sydney (Im an aussie)"
Pros: "Good food and great crew!"
Cons: "Being 6'2" is the worst when traveling economic."
Pros: "Flight was very brief so not much to evaluate"
Cons: "."
Pros: "Not much"
Cons: "Our trip to Vienna from London was less appealing than the one from Montreal to London. No food, no entertainment and seat space was cramped which reminded me of my Air Transat experiences."
Pros: "Food was good , very comfortable seats and the time we departed to the time we arrive I will rate it 10 out of ten I felt as if I was on a 2 hours flight . It’s was just one of those wonderful BA flight I can’t forget"
Cons: "It’s was just the hassle to get from Terminal 5 to Terminal 3 with luggage but made it all in all"
Pros: "flight crew was pleasant"
Cons: "Appeared that there was some inconsistencies in what was allowed to be carried-on. When I checked in, my roller-bag suitcase carry-on was not allowed to be carried on and it made me scramble at the last minute to grab items I wanted for in-flight use. The odd thing was that the flight was less than half full and there was lots of storage space. Plus a young male was allowed to board with a very large duffel bag (larger than my roller), an over-sized skate board, and a personal backpack and a pillow."
Cons: "As per above"
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Cons: "increasingly reducing space. person sitting next to me overweight and made it uncomfortable for me during the entire trip."
Pros: "comfort is really good the seats are big"
Cons: "nothing"
Cons: "The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been."
Pros: "On time and staff"
Cons: "Too little space for seating!"
Pros: "The crew were super helpful and attentive."
Cons: "Food was not the best, the leg room was ridiculously small and the entertainment system had some issues, but all in was a nice trip"
Pros: "The crew was very polite and friendly, making this 7-hour flight enjoyable."
Cons: "There was nothing I disliked."
Pros: "good flight, on time, nice crew, no complaints"
Pros: "The crew was pleasant and the hot dinner and light breakfast were good."
Cons: "The seats were very cramped in economy. There was very little room to move in our seats, and the knees of the fellow behind me were against the back of my seat."
Pros: "Nothing...!!!"
Cons: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"
Pros: "Flight as always great"
Cons: "Delay made me miss two meetings"
Pros: "Exceptional attentive staff! Frequently checked on you to see if you needed anything. Trans-Atlantic service is amazing."
Cons: "Liked everything but could have a better classic movie choice."
Pros: "The kindness of the service people."
Pros: "I guess that a 3-hour delay on departure turned into only a 2 1/2 hour delay on arrival."
Cons: "The boarding process was everyone for themselves. No priority boarding at all - except for handicapped. After that, it was catch as catch can - even if you were first class or business class. The audio selection was the most sparse I've ever seen. Only 5 titles in classical music. Also, the movie "library" had only 5 choices. The flight map was a dated version. On other BA flights, there has been excellent attention to detail in Club World. This one was very poor."
Cons: "It gave me a different return date"
Pros: "I did a round trip to Paris. 1st portion on American Airlines. The difference was astounding as to friendliness, service, food, wine and entertainment the Brit Air back to NYC from Paris was 1000 times better than the 1st portion to Paris on American."
Cons: "There was a stop over in London that got a bit confusing at boarding time in Heathrow ...as a flight to another country was being boarded at the same time and the set up in the general terminal make for some confusion as to which line to get into."
Cons: "The flight left 2 hours late. The seats were cramped."
Pros: "The crew The nice and friendly staff at the airport"
Cons: "Assigning one luggage per traveller"
Pros: "Boarding was a breeze, the A380 is so much quieter than the usual 747 and really clean. We arrived on time."
Cons: "As a silver Avios member I've gotten used to the cabin crew calling me on my name when they come and talk to me. This time they spoke as little as possible and it was all incognito. They seemed to be more interested in various Facebook updates than working business class."
Pros: "Nothing"
Cons: "We were delayed multiple times and no one was available to answer questions. Then we finally we get in the airplane and they charge for every snack that they offer. We landed at London and we had to run to get to the next airplane going to NY. We payed for Upgraded seats and they did not honor the seats since we missed our original flight. On top of that they lost our bags..."
Pros: "When crew members are cheerful and helpful. It makes all the difference about an experience. Flight crew was great."
Cons: "Seats have strip of velcro at the top of the head rest, and it catches hair."
Pros: "The crew was very nice and welcoming."
Cons: "The seats are not comfortable at all. Spaces are too tight."
Cons: "I was sleeping during meal time and when I woke up an hour later they told me that my meal was now below the temperature that they're allowed to serve it because it's dangerous. so I got bread instead. It's ridiculous either they serve me half the meal still frozen and the other half too hot too touch or it's considered unsafe."
Pros: "Clean, not crowded, and the crew was friendly."
Cons: "In economy class food was only available for purchase, although it was dinner time. Boarding was a little late."
Pros: "Having to climb upto the aircraft was somewhat inconsiderate to the elderly. I hate to think having to do this in the Winter."
Cons: "The impersonal attitude of the crew. Extremely limited leg space in the economy class."
Pros: "We did not go to Madrid due to BA's IT problems. Could not find an alternative flight."
Pros: "Nothing went wrong, everything on time"
Cons: "Mediocre service, not what you expect from a premier carrier, I have not flown BA in many years and my how the stands have slipped. Economy was sub par with little to no room, not comfortable for a 7 hour flight."
Pros: "Everything worked pretty well, and BA's staff was very correct. Seats are quite good, and flight wasn't full, which I greatly appreciated."
Cons: "It bothers me to have to pay for a glass of water. Still does not make any sense to me."
Pros: "Everything was great and I truly enjoyed this flight."
Pros: "Plane left on time and arrived on time. Went up and came down again without any fuss. Cabin crew were efficient."
Cons: "Boarding took too long. Whilst I was travelling posh at the front of the aeroplane, why not fill it up from the back? I would be quite happy to be the last one on board."

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