Hotel Cielo

3 stars
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 1227
8.7
Very good
based on 167 reviews
167 reviews
Sun 25/1
-
Mon 26/1
1 room, 2 guests
Deals from
C$ 71
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 71
Superior Room
C$ 89
Standard Room
C$ 90
24 more Hotel Cielo deals
24 more Hotel Cielo deals
Balcony
Bedroom
Patio
Bedroom
Outdoors view
Bedroom
Bedroom
Other
Other
Other
Outdoors view
Bedroom
Other
Other
Other
Banquet hall
Outdoors view
Banquet hall
Other
Building
Outdoors view
Bedroom
Outdoors view
Outdoors view
Room amenity
Stairs
Photos of Hotel Cielo
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

The hotel has 16 traditional rooms that are fitted with all the essentials to ensure an enjoyable stay.

Those staying at Hotel Cielo can sit down to a unique dining experience at the on-site restaurant, ideally located for those who want to stay close by when looking to sit down to a meal. Guests looking to relax with a drink can do so in the in-house bar.

The hotel is an ideal base to explore nearby Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Additionally, a range of tourist attractions are in easy reach.

8.7
Very good rating
Based on 167 verified guest reviews

Latest deals for Hotel Cielo

Sun 25/1
Mon 26/1
Standard Room
bed type unknown
C$ 90
nightly with fees
bed type unknown
C$ 133
nightly with fees
Double room
1 twin bed
C$ 71
nightly with fees
bed type unknown
C$ 86
nightly with fees
bed type unknown
C$ 86
nightly with fees
Superior Room
bed type unknown
C$ 89
nightly with fees
bed type unknown
C$ 102
nightly with fees
bed type unknown
C$ 112
nightly with fees
King room
bed type unknown
C$ 113
nightly with fees
1 king bed
C$ 118
nightly with fees
1 king bed
C$ 120
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24hr front desk

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental

General

  • Family rooms
  • Interconnected room(s) available
  • City view

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews of Hotel Cielo

8.7
Very good
167 verified ratings
Wonderful
92
Very good
31
Good
21
Okay
8
Fair
3
Mediocre
4
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly staff, and cleanliness. Many enjoyed the comfortable beds and good amenities, although noise from nearby clubs and streets was a common complaint. Overall, the hotel offers good value for money, but guests should be aware of potential noise disturbances.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Bed Comfort9 out of 10
Value for Price8.5 out of 10
Noise Level0.5 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA167 m
  • Parque 28 de julio381 m
  • Terminal Marítima de Playa del Carmen394 m
  • Aviario Xaman Ha0.9 km
  • La Fe1.1 km
  • Beyond Diving1.1 km
  • Mexico Blue Dream1.1 km
  • Mamita's Beach Club1.2 km
  • O2 Mexico1.5 km
  • The Reef Marina1.8 km
  • Playacar Golf Club1.9 km
  • Underwater Technical World2.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Cielo

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
February
C$ 88
C$ 122
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 62% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Cielo

  • If you’re after a cheap room at Hotel Cielo, then you should consider staying during the low season. The cheapest deals can generally be found in September and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Cielo, plan to stay on a Thursday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at Hotel Cielo was booked for on KAYAK in the last 2 weeks was C$ 161, while the most expensive was C$ 161.
  • How long should you stay at Hotel Cielo? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.5 km from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 19 km from Cozumel. Hotel Cielo is 50.2 km from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

Nearby hotels and places to stay

Closest

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2-star hotel
40% cheaper
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3-star hotel
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El Sol Del Caribe By Bfh
0.09 kmC$ 87+
2-star hotel
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Hotel Delfin
8 Excellent (50 reviews)0.1 kmPrivate beach, Free Wi-Fi, Coffee machineC$ 80+
3-star hotel
Villa del Mar8 Excellent (353 reviews)0.1 kmRoom service, Cable or satellite TVC$ 124+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
40% cheaper
OYO La Cultura Suites
6.9 Good (80 reviews)0.06 kmC$ 58+
2-star hotel
35% cheaper
Calma Chicha Rooms
8 Excellent (54 reviews)0.12 kmWi-Fi, Wi-Fi available in all areasC$ 62+
5-star hotel
35% cheaper
Mayab Playa - 5th. Ave
6.9 Good (249 reviews)0.12 kmRestaurant, Room service, Free Wi-FiC$ 62+
3-star hotel
31% cheaperHacienda Del Caribe Hotel8.3 Excellent (1,810 reviews)0.12 kmSnorkeling, Outdoor pool, RestaurantC$ 66+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - 5th Avenue9 Excellent (479 reviews)0.16 kmRestaurant, Room service, Free Wi-FiC$ 130+
3-star hotel
Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel8.9 Excellent (461 reviews)0.12 kmOutdoor pool, Room service, Free Wi-FiC$ 154+
3-star hotel
12% cheaperHotel Los Itzaes by 5th av8.6 Excellent (666 reviews)0.2 kmOutdoor pool, Restaurant, Free Wi-FiC$ 84+
3-star hotel
31% cheaperHacienda Del Caribe Hotel8.3 Excellent (1,810 reviews)0.12 kmSnorkeling, Outdoor pool, RestaurantC$ 66+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.7
0.5 km
Cozumel
19.0 km

Everything you need to know for your stay in Playa del Carmen