Hotel Xcaret Mexico

Carretera Chetumal Puerto Juarez, Kilometro 282, Colonia Rancho Xcaret, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 871 5200

Cheapest
rate per night

9.4

Excellent
based on 963 reviews
Hotel Xcaret Mexico - Playa del Carmen, Quintana Roo, Mexico
Fri. 30/10
-
Sat. 31/10
Compare vs. KAYAK |

Provider Nightly total
TripAdvisor C$ 369
Agoda.com C$ 386
Zenhotels.com C$ 398
TripAdvisor
Agoda.com
Zenhotels.com

Good to know

Value for money

9.1

Distance to city centre

5.7 km

Location rating

9.5

Rooms

Fri. 30/10
Sat. 31/10

Double Rooms

C$ 463+

Bed type
Provider
Nightly base price
Unknown
C$ 463 per night

Standard Rooms

C$ 804+

Bed type
Provider
Nightly base price
Unknown
C$ 804 per night
Unknown
C$ 864 per night

King Rooms

C$ 533+

Bed type
Provider
Nightly base price
Unknown
C$ 533 per night

Reviews

Pros

Traveller rating

195
6
6
2
3

Time of year

Traveller type

Show reviews that mention

+
hotel staff in 83 reviews
food was excellent in 78 reviews
great food in 76 reviews
best hotel in 73 reviews
room service in 42 reviews
waste of time in 25 reviews
excellent restaurant in 24 reviews
fuego in 10 reviews
gao in 10 reviews
hotel area in 10 reviews
property itself is beautiful in 10 reviews
comfortable room in 7 reviews
pay an extra in 7 reviews
chichen itza in 5 reviews
high quality in 5 reviews
amazing views in 4 reviews
pool beach in 4 reviews
kids club in 3 reviews
  • Okay
    Oct. 2020
    6.0

    Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.

    Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.

  • Excellent
    Aug. 2020
    10.0

    Everything was great, but the service over the top!

    No idea, they have all.

  • Excellent
    Jun. 2020
    10.0

    Everything food delicious

    Nothing

  • Excellent
    Aug. 2018
    10.0

    Fell in love with the experience

    The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing

  • Excellent
    Jan. 2018
    9.1

    Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is a 5-minute drive from Xplor Theme Park and 7 minutes from Xcaret Eco Theme Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.4 Excellent

based on 963 reviews

9.7

Cleanliness

9.7

Comfort

9.3

Staff

9.1

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Electric kettle
Business centre
Car rental
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shoeshine
Garden view
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Tour desk
Hypoallergenic
Hypoallergenic pillow
Board games/puzzles
Game room
Golf
Books, DVDs, music for children
Spa
Hot tub
Canoeing
Cycling
Child pool
Indoor pool
Aerobics
Outdoor pool
Darts
Bingo
Evening entertainment
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Beauty salon
Laptop safe
Express check out
Hairdryer
Fitness centre
Indoor play area
Cable or satellite TV
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Open-air bath
Mini-golf
Pay-per-view channels
Outdoor furniture
Free airport shuttle
Streaming service
Babysitting/child services (surcharge)
Complimentary breakfast
Free Internet
Free parking
Table tennis
Pool view
Playground
Water park
Pool with a view
Pool table
Water sport facilities (on site)
Private beach
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Storage available
Private parking
Private pool
Shuttle service (free)
Free valet parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Ticket service
Outdoor tennis
Pets allowed on request. Charges may apply.
River view
Terrace/Patio
Disabled Access
Beach towels
Linens
Towels
Safety deposit box
Bicycle available
Adults only
Sea view
Seating area
Elevator
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Accessible by elevator
Slippers
Socket near the bed
Sofa
Alarm clock
Sofa bed
Allergy-free room
Baby safety gates
Balcony
Soundproof rooms
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Tile/marble floor
Chapel/shrine
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Towels/sheets (extra fee)
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Vending machine (snacks)
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Water slide

FAQs when booking at Hotel Xcaret Mexico

Where is Hotel Xcaret Mexico located?

When is check-in time and check-out time at Hotel Xcaret Mexico?

Does Hotel Xcaret Mexico offer free Wi-Fi?

Does Hotel Xcaret Mexico offer free parking?

Does Hotel Xcaret Mexico offer free airport shuttle service?

How far is Hotel Xcaret Mexico from the airport?

Can you bring pets to Hotel Xcaret Mexico?

Does Hotel Xcaret Mexico have a pool?

Photos

All Photos (35)
Building (5)
Bedroom (8)
Pool (5)
Beach (1)

Location

Most Popular Landmarks

  • Xcaret Park 1 km
  • Parque Xplor 1.5 km
  • Terminal marítima Punta Venado 2.5 km
  • Playacar Golf Club 3.8 km
  • Aviario Xaman Ha 4.8 km
  • Yucatek Divers 5.7 km

Playa del Carmen Travel Guide

Learn about Playa del Carmen on KAYAK

Nearby hotels

Closest

8.4 Excellent (745 reviews)
0.52 km
C$ 230+
8.4 Excellent (494 reviews)
2.55 km
C$ 246+
8.7 Excellent (211 reviews)
2.59 km
C$ 316+

Cheapest

8.4 Excellent (745 reviews)
0.52 km
C$ 230+
8.4 Excellent (494 reviews)
2.55 km
C$ 246+
6.2 Good (3 reviews)
3.05 km
C$ 248+

Most recommended

9.2 Excellent (3 reviews)
2.95 km
C$ 283+
8.9 Excellent (51 reviews)
2.75 km
C$ 280+
8.8 Excellent (121 reviews)
2.75 km
C$ 271+