Hotel Xcaret Mexico

Hotel Xcaret Mexico

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 998 881 9836
C$ 74

rate per night


based on 1,829 reviews

Hotel Xcaret Mexico
Fri 29/9
Tue 3/10
Room type
Nightly total
Standard Room
C$ 74
Double room
C$ 102
Luxury Room
C$ 648

About Hotel Xcaret Mexico

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, Parking, and Free airport shuttle for free

Providing an indoor pool and a private beach, Hotel Xcaret Mexico - All Parks & Tours / All Inclusive is a luxurious place to stay in Playa del Carmen. It provides a sauna, a Jacuzzi and complimentary wireless internet.

Hotel Xcaret Mexico offers a garden to relax in, as well as free private parking on site. Children will always be entertained as there is an on-site games room and a kids club available. It also has its very own spa and wellness center, Muluk Spa.

Equipped to ensure a comfortable stay, rooms at the resort have slippers, a private balcony and a flat-screen TV. All are air conditioned and offer a private bathroom, an in-room safe and ironing facilities.

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive boasts convenient dining options, such as Caribbean dishes at La Trajinera and Mexican meals at Cantina Los Faroles. In the evening, guests can relax in the cozy lounge bar.

Hotel Xcaret Mexico is within walking distance of Xcaret Eco Theme Park and Xcaret Archaeological Site. 5th Avenue and The Reef Marina are a short car ride away.

Photos of Hotel Xcaret Mexico

Latest deals for Hotel Xcaret Mexico

Fri 29/9
Tue 3/10
Queen room
See amenities
2 queen beds
2 queen beds
Double room
See amenities
2 twin beds
bed type unknown
bed type unknown
Standard Room
See amenities
1 twin bed
bed type unknown
bed type unknown
King room
See amenities
1 king bed
1 king bed
1 king bed
Luxury Room
See amenities
bed type unknown
bed type unknown
bed type unknown
Superior Room
See amenities
bed type unknown
bed type unknown
bed type unknown
Deluxe room
See amenities
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on the total costs of the stay, including taxes and fees.

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Carbon monoxide detector
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Cycling
  • Darts
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Water sport facilities (on site)
  • Pool table


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Adults only
  • Elevator
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Baby safety gates


  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Vending machine (snacks)
  • Dining area


  • Garden view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor

Pool and spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Shared lounge/TV area
  • TV

Parking and transportation

  • Free airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking


  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony


  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fax
  • Laptop safe
  • Desk


  • Aerobics
  • Fitness centre
  • Tennis

Reviews of Hotel Xcaret Mexico

WonderfulBased on 1,829 verified guest reviews

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2.0 Poor
Pros:Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons:Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0 Okay
Pros:Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons:Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.
10.0 Wonderful
Pros:Everything was great, but the service over the top!
Cons:No idea, they have all.
10.0 Wonderful
Pros:Everything food delicious
10.0 Wonderful
Pros:The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1 Wonderful
Cons:Staff still learning and a bit slow . Somethings not finished yet but overall magnificent


Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park1 km
  • Parque Xplor1.5 km
  • Terminal marítima Punta Venado2.4 km
  • Playacar Golf Club3.9 km
  • Aviario Xaman Ha4.9 km
  • Yucatek Divers5.7 km
  • Calle Quinta Avenida5.9 km
  • Playa principal de Playa del Carmen5.9 km
  • Parque 28 de julio6.1 km
  • Muelle Navega6.6 km
  • Mamita's Beach Club7 km
  • El Camaleón Mayakoba Golf Club14.3 km



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season


High season


Average price (weeknight)

C$ 1,017

Average price (weekend night)

C$ 1,125
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 232% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Hotel Xcaret Mexico

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Xcaret Mexico

  • If you’re after a cheap room at Hotel Xcaret Mexico, then you should consider staying during the low season. The cheapest deals can generally be found in September and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Xcaret Mexico, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Friday.
  • The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was C$ 952, while the most expensive was C$ 1,323.
  • How long should you stay at Hotel Xcaret Mexico? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Hotel Xcaret Mexico

  • How can I travel from the airport to Hotel Xcaret Mexico?

    Hotel Xcaret Mexico is 63.9 km away from Cancun International Airport. To travel to the hotel from the airport, you can board a taxi, shared shuttle, or a private shuttle. If you choose to board a taxi, you will find one at the airport’s ground transportation area. If you’d like to travel aboard a shared or private shuttle, you will have to make arrangements with your preferred shuttle company before arriving at the airport. To quickly cover the distance between the two destinations, you should book a private shuttle, while to travel affordably from the airport to the hotel, you should book a spot in a shared shuttle. Alternatively, you can cover the 69.3 km separating the hotel and the airport via a rental car. At Cancun International Airport, you will be able to rent a car easily, given that it features a car rental center that houses car rental agencies like Thrifty, Alamo Rent A Car, Europcar, and Hertz.

  •  Is Hotel Xcaret Mexico accessible for travelers with limited mobility?

     If you are disabled or have reduced mobility, you will have a smooth experience at Hotel Xcaret Mexico. This is primarily because this hotel features accessible amenities, such as suites for guests with limited mobility, operational wheelchairs available on request, and ramps. In case you’d like to be accorded a wheelchair or stroller at this hotel, all you have to do is request the equipment while checking in. There’s also a wheelchair-accessible airport shuttle. It’s worth noting that as this hotel’s staff are trained and sensitive to the needs of people with disabilities, you can count on them to offer you quality assistance each time you need help.

  •  What kind of sports services does Hotel Xcaret Mexico offer?

     If you’re a sports lover, you’ll be happy to hear that Hotel Xcaret offers its guests a number of gaming options. While at this hotel, you’ll enjoy access to games such as darts, table tennis, and mini-golf. You’ll also be able to rent a bicycle you can cycle around the neighborhood with, play a round of golf at the nearby Occidental at Xcaret Destination golf course, and go canoeing in the neighboring waters.

  •  What type of rooms are available at Hotel Xcaret Mexico?

     Hotel Xcaret Mexico features four types of rooms: general suites, junior suites, swim-up, and master suites. Among the four, the master suites are the most spacious and furnished. These rooms boast in-room dining, synthetic feather duvets and pillows, flat-screen TVs, drinks and snacks minibars, air conditioning, traditional hammocks on their terraces, Jacuzzis, coffee makers, and cordless phones.

  •  Does Hotel Xcaret Mexico offer any excursion services?

     If you’re hoping to tour the region, you’re in luck, as Hotel Xcaret Mexico offers elite excursion services. As a guest at this hotel, you’ll have unlimited access to superb fun parks such as Xcaret, Xel-Há, Xplor, Xenses, Xoximilco, Xplor Fuego, Xavage, and Xenotes. You’ll create many memories at these parks, from eating traditional meals to zip-lining in the Riviera Maya to even descending to caves and underground rivers.

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 5.7 km from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • Does Hotel Xcaret Mexico offer free airport shuttle service?

    Yes, Hotel Xcaret Mexico offers free airport shuttle service.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 20.2 km from Cozumel. Hotel Xcaret Mexico is 55.7 km from Cancun.

  • Does Hotel Xcaret Mexico have a pool?

    Yes, Hotel Xcaret Mexico has a pool on-site.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Good to know

Value for money


Distance to downtown

5.7 km

Nearest Airport


Distance to airport

20.2 km