Shilo Inn Suites Hotel - Portland Airport
11707 Northeast Airport Way, Portland, OR 97220, United States
+1 503 252 7500From
C$ 142
Cheapest
rate per night
7.5
Good
based on 743 reviews
About Shilo Inn Suites Hotel - Portland Airport
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi, Parking, and Free airport shuttle for free
Shilo Inn Portland Airport offers 3-star accommodation in Portland. It also provides an indoor pool and a sauna.
The hotel has 200 rooms and has been recently refurbished. Airport transfers, a dry cleaning service and a laundry service are available upon request.
The modern rooms at Shilo Inn Portland Airport have a refrigerator, movies-on-demand and wireless internet access. They are also equipped with a hair dryer and a microwave.
The on-site restaurant serves breakfast, lunch and dinner each day, offering an easy dining experience near the rooms and everything the hotel has on offer. Guests wanting to relax with a drink can do so in the in-house bar. A wide choice of cafés and restaurants can also be found in the surrounding area.
Shilo Inn Portland Airport provides an ideal base to explore Heathman Hotel, Memorial Coliseum and Oregon Zoo, as well as everything the local area has to offer. Cascades Train Station is within a half-an-hour walk.
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Amenities at Shilo Inn Suites Hotel - Portland Airport
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Safe
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Upper floors accessible by elevator
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Parking and transportation
- Free airport shuttle
- Free parking
- Long-term parking (surcharge)
- Shuttle service (free)
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Computer use available
- Desk
Fitness
- Fitness centre
Reviews of Shilo Inn Suites Hotel - Portland Airport
7.5
Based on 743 verified guest reviews
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Cons:Very racist staff being I am an African American women. The shower was broken and the staff hardly wore a mask. Had to request to be moved to the room I agreed on when booking. I will not refer my family and friends to stay here. Elnora Riley
Pros:My wife has stayed at this hotel several times in the past, she likes the location near the airport.
Cons:My wife was traveling alone. After checking in, she was given key to room that was already occupied. She did not realize this until she went to take a shower and noticed a man's suitcase next to the desk. I was not happy when I heard this as this is both a safety and privacy issue. Contacted Shilo customer service, was told that I would get feedback shortly, but after 2 weeks had to re-contact them and wait another few days just to be told it was a "glitch" that was "highly unlikely to happen". What's highly unlikely is for any of my family or friends to stay at a Shilo Inn in the future.
Pros:If you just need a good nights sleep this is a great place for the money. Comfortable and has everything you need. Staff is very friendly and free shuttle to the airport is great.
Cons:This hotel is dated in appearance. Could use some updating but everything worked well and it was clean.
Pros:Free breakfast and free drink at the bar. Staff in the restaurant was excellent.
Cons:Old and out dated. Bedding needed to be replaced.
Pros:Pool area was nice and hot tub a treat. Restaurant was really good. Service was exceptional and staff kind.
Cons:Room was old and tired. Big box tvs and strange little box tv in the bathroom. Lots of peeling wallpaper and carpet was totally worn out. They really should not be putting clients in some of these rooms.
Pros:We enjoyed the spacious rooms and the pool and hot tub
Cons:We did not appreciate the condescending attitude received from both the front desk staff and the restaurant staff. Frustrated that "free breakfast" was advertised, but were only given enough coupons for 2 of the 3 days we stayed. Had to pay for the 3rd day. We were consistently treated as though we were inconveniencing the staff. Our kids were relatively well behaved, and we treated all staff with respect and kindness. Not sure what their problem was with us. Beds were extremely uncomfortable as well. I'm normally not a complainer, but our stay was not a good experience. Will not be staying at a Shilo Inn again. Steer clear if traveling with kids.
Pros:Excellent room, nice restaurant, good overall feel.
Cons:We appreciated the complementary breakfast and evening drinks, but offering a free generic Coors doesn't cut it even though it's complementary! Please offer a choice of regional microbrews.
Pros:Large room with comfortable bed. High quality linens and towels. Friendly staff. Free breakfast in the restaurant was excellent. Great coffe
Cons:Older hotel with very long hallways. Carpet was dated but clean. No mini bar
Pros:Spacious, convenient location
Cons:Horribly outdated, old wallpaper peeling off the walls, looked like the last update was in the early 90's. We even had an old tube TV in the bathroom that didn't even work. Service was horrible. Upon check in and check out they barely spoke to us. I had to ask questions to get any information out of them about breakfast, check out time, etc. We were woken up by loud swearing and door pounding at about 2:30am. It went on for almost 20 minutes. Then when we left, found that someone vandalized our car in the parking lot. Horrible - we will never stay here ever again.
Pros:The gigantic room... It's literally the biggest hotel room I've ever seen. Lots of space... went for long runs out in the industrial part of town.
Cons:The "fitness center" was a joke, basically a tiny room (and it was directly in view of the front desk, so people can see you as they're checking in... awkward... also, it is located between the main hallway and the pool so I had people walking through as I was trying to lift weights... totally stupid. Other than that, the whole place wasn't really my scene. I got the heck out of there, and for $16 more, I was staying at the Courtyard by Marriott downtown on the 15th floor a block away from premium shopping, restaurants, nightlife, and food trucks galore! It was so much nicer.
Location
11707 Northeast Airport Way, Portland, OR 97220
What's nearby
- The Grotto2.9 km
- Portland Saturday Market11.1 km
- Lan Su Chinese Garden11.2 km
- Oregon Maritime Museum11.2 km
- Chinatown11.3 km
- Oregon Museum of Science and Industry11.6 km
- Powell's City of Books11.9 km
- Crystal Springs Rhododendron Garden12.1 km
- Portland Art Museum12.4 km
- International Rose Test Garden13.8 km
- Portland Japanese Garden14 km
- Pittock Mansion14.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
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