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YOU SHOULD READ !!!
I went with three other people. We were greeted wonderfully. The person at the reception desk was courteous, professional and friendly. My boyfriend and I had reserved a one bedroom suite as well as my friend and her boyfriend. We each received a two-bedroom suite. It was beautifully decorated and arranged. However, we were expecting them to include the exact same things since we did make the same reservations and we received the same suite type. My suite included a waffle maker and their room did not. They had A POT, My suite did not. My friends master bathroom's toilet was clogged. She called reception and they sent someone to fix it right away which is great, however that is not something anyone should have to deal with on my vacation. There was no tub in the master suite which is fine because we prefer showers. The shower had glass doors that didn't really close. when showering, a lot of the water would end up outside the shower so the floor was constantly wet. The bathrooms from both suites was missing the hand and face towels and when we asked, we were told they weren't available at that moment. Since we booked two separate rooms, we would constantly call each other through the resort phone in order, for example, to meet up in the morning for breakfast, etc. There was only one phone and it was located in the dining area. It was inconvenient especially during the mornings to have to get up from bed and walk out of the room to another area of the suite to answer the phone, one of those phone calls coming from reception. My friends suite was also missing an ironing board, My suite had it. When I did my research on the resort, it stated Wi-Fi was included. This is not the case. Yes there was free Wi-Fi in the common areas but the suite’s Wi-Fi had to be paid for. The resorts information should’ve stated ‘Limited Wi-Fi’ or ‘Free Wi-Fi in common areas’. On our first day we were exploring the hotel and unbeknownst to us, we walked into the area where guests are signed up for the VIP membership. We were treated rudely by one of the managers. With an attitude, he said that it was the VIP area and just looked at us, expecting for us to "get the hint" and leave. One bad experience like that pretty much dissuades a person from not only becoming a member but to never visit the resort again. The buffet food wasn't all too bad, it just needed more of a selection. There were two restaurants where we made reservations, Sushi and Italian. The Sushi restaurant was located in its own small place, the Italian was not. It was located in an area belonging to the buffet, which I felt was not very "exclusive". Being a "Boutique" resort, I imagined more attention to detail and better attitudes towards guests.
ONLY GOOD THING ABOUT THIS TRIP WAS THAT IS IN BEAUTIFUL PUNTA CANAA BARTENDERS AND WAITERS WERE AMAZING *LIMITED FREE WIFI (ONLY IN THE LOBBY AND BEACH AREA NOT IN THE ROOMS ) *IF YOU'RE NOT VIP 1 BEACH BAR *LOOK OUT FOR NASTY MANAGEMENT THAT WOULD GIVE U A BAD LOOK AND NASTY ATTITUDE IF NOT A VIP MEMBER
Guests of this luxury resort will appreciate the seclusion of its private beach and on-site spa, all located just a short car ride from the center of Bavaro. It also offers an all-inclusive meal plan, an outdoor pool and a kids pool.
Presidential Suites-Punta Cana - All Inclusive has recently undergone refurbishment and features a sun deck, a 24-hour reception and babysitting/child services. In sunny weather, an outdoor terrace provides a nice spot to relax.
Presidential Suites-Punta Cana - All Inclusive provides 160 air conditioned rooms equipped with all the essentials to ensure a comfortable stay. They are also fitted with cable/satellite channels, a hair dryer and ironing facilities.
The resort has its own on-site restaurant, convenient for guests wishing to dine in. There is also a selection of drinks to enjoy at the outdoor bar, which has a view of the beach.
There are a range of restaurants and cafés close to Presidential Suites-Punta Cana - All Inclusive, and Veron and Anamuya are an easy car trip away. Barcelo Sky Casino Punta Cana, Imagine Punta Cana Disco and Manati Park Bavaro are within driving distance.
Policies vary by room type and provider.
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Most Popular Landmarks
- Dolphin Island Park 1.7 km
- Princess Tower Casino Punta Cana 1.9 km
- Avalon Casino Punta Cana 2 km
- Cocotal Golf and Country Club 2.1 km
- Hoyo Azul 2.4 km
- White Sands Golf Course 3.2 km