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Luxurious newly renovated hotel suits with courteous staffs, excellent cuisines at specialty and buffet restaurants as all inclusive price.
friendliness of staff
restaurants requiring evening reservations served average to poorly prepared food, especially the steakhouse!!
SIMPLY AMAZING! I LOVEDDDDDDD IT!!!!
I went to Riu Palace Punta Cana with my partner and my in-laws for my friend's wedding. I cannot find enough words to describe how much we loved our stay at the hotel. We had an amazing time and loved that the staff was so friendly and accommodated us anyway they could. I would without doubt recommend this resort to anyone!! I would surely love to go back!
There is not one thing that I can think of that I did not like about the resort. Everything was on point and worth the money!
Was expecting more, a little disappointed.
All of the staff members were professional, proficient, and polite. However, some of them were simply outstanding. The food was good, and the facilities were very well maintained. The atmosphere was festive where it should be, and relaxing where you would expect it to be.
The beach was filled with seaweed. There was no non-smoking outside sitting area.
Resort and weather were terrific. Staff friendly and eager to help. We have stayed at several other Riu resorts and this was the best. We will definitely be back!!!
Food was good but not great. Breakfast & Lunch were pretty much the same selections everyday. Dinner was very good and varied every night. The staff were friendly and eager to help but spoke and understood very little English which always creates a challenge.
It was a very beautiful hotel. The amenities are top notch. Great value.
The front desk staff are horrible. Basically, I clearly booked through Kayak, so upon arrival I attempted to check in. This process took over 2 hours of standing at the front desk and waiting for their "main office" to figure out my booking. This is all after showing them all of my Confirmation #'s and booking info. No sorry, no discount... nada. After 6 days of a very nice stay, I try to check out. They won't let me leave and threaten to call the police because they claim that I haven't paid. They make me miss my flight. Another 2 hours at the front desk and they tell me that it was their mistake, I have paid. Yeah, no s##t!!! We discussed this in length 6 days ago. So, I demand that they give me a free night, and pay me for my flight rebooking fees. They promptly said no, and said that they could give a discount on my room for that night. So, I had to pay for another night, pay to change my flight and miss a day of work. It was a nightmare. So, buyer beware!!!
Riu Palace Punta Cana is part of a sprawling five-hotel complex with 612 rooms, a beautiful beach, excellent pool, and lots of on-site amenities. The resort brings guests of all ages, but the clientele is predominantly European.
Riu Palace Punta Cana is in Macao, a Punta Cana neighborhood known for great beaches. As part of a five-hotel complex, guests at Riu have access to all amenities and restaurants at Palace Macao, Naiboa, Bambu, and Taino.
All 612 rooms are traditional style suites equipped with flat-screen TVs, fully stocked minibars, and a premium liquor cabinet that’s free for guest use. Some upgraded suites feature an indoor and outdoor jetted tub and two-story balcony.
The Riu’s massive pool and aquatic playground are the highlights of the property. The large aquatic playground offers several hot tubs, built-in sunbeds, swim-up bar, and activities such as Zumba and water aerobics. The other draw to the resort is the impressive beach. The water is calm and warm and offers activities such as karaoke competitions, relay races, bachata lesson, and more. The hotel also offers guests a spa, fitness center, kids’ club, and 24-hour sports bar. Guests can enjoy the main buffet, beach buffet, and four a la carte options for on-site dining. There are over twenty restaurants spread across the giant complex.
Families with kids will love Riu Palace Punta Cana just as well as teenagers and honeymooners. While all guests are welcome, this hotel is not ideal for young partiers.
based on 15 reviews
Policies vary by room type and provider.
If you plan on celebrating your special day at the hotel, there are a selection of packages that you can choose from. The Classic Package is a simple choice that includes a wedding planner and can support up to 18 guests, while the Royal Package will include a wedding cake, romantic massage for the couple, and sparkling wine. To have a particularly luxurious wedding, opt for the Caprice Package, which will also provide chocolate covered fruit and sparkling wine for the couple, late check-out for the day after the wedding, and a complimentary room upgrade.
Guests at the hotel can partake in a variety of sports and activities for free. The hotel has a large stock of kayaking, windsurfing, and snorkeling equipment that can be rented by guests to be used at the nearby beach, and a diverse selection of fitness classes are offered in the RiuFit area, including yoga and Pilates. If you are interested in learning how to scuba dive, you can take a free introductory course through the hotel, with more advanced courses costing an additional fee.
If you would like to tighten your skin and reduce the appearance of fine lines, select either the Collagen Plus or Luminous Facial, as both treatments last for 60m, cost 7,780 DOP (approximately 155 USD), and will leave your face looking smooth and glowing. To reduce tension from your body and leave you feeling relaxed, make a reservation for the popular Stress Cure massage, which lasts 80m and costs 6,280 DOP (approximately 125 USD).
The hotel hosts several weekly themed Riu Pool Parties that are adults only and provide a selection of food, drinks, and music. All guests at Riu Palace Punta Cana will also receive free entrance to the "Pacha" club, a popular hangout spot that is open 7 days per week. When you arrive at the resort, you will be presented with an itinerary of live entertainment, including music and shows, such as standup comedy.
For those that will be arriving at Punta Cana International Airport, it is best to take a taxi or rent your own personal car to travel to the Riu Palace Punta Cana, as there is not an extensive public transportation system in the region. The drive will take between 25 to 30m depending on traffic conditions, and a one-way taxi ride will cost 2,000 DOP (approximately 40 USD). If you plan on renting your own car, you will find several companies to choose from in the Arrivals terminal of the airport, including options such as Thrifty, Dollar, Avis, Budget, InterRent, and Prestige. (Prices checked 03/06/19).
Riu Palace Punta Cana is located at Playa de Arena Gorda, 5.3 km from the centre of Punta Cana. Punta Blanca Golf Course is the closest landmark to Riu Palace Punta Cana.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Riu Palace Punta Cana.
Yes, Riu Palace Punta Cana offers free Wi-Fi.
No, Riu Palace Punta Cana does not offer free parking.
No, Riu Palace Punta Cana does not offer free airport shuttle service.
Riu Palace Punta Cana is 20 km from Punta Cana. Riu Palace Punta Cana is 56.4 km from La Romana.
Yes, Riu Palace Punta Cana has a pool on-site.