Very comfortable room, very nice bed and bedding, liked the little sofa and seating area. Staff very friendly and helpful, nice lobby with cafe.
My room had a bit of a funky smell when I checked in, and the ironing board cover was very thin (ended up ironing a grid-pattern into my dress accidentally from the metal grid of the board). Solved by putting a towel over the board and ironing on top of that, which I wish I'd initially done.
Great location for shopping
Ontario mills mall is 5min at the distance. Many restaurants nearby
There was a leak in the bathroom
Jasmine at the cafe made compensated for the the o
Location is convenient and was family friendly. Easy to not leave the are, a lot to do in walking distance. Jasmine at the cafe was amazing and friendly...wish I could say that about the rest of the staff.
I can't say our stay was terrible but there were a couple of incidents and it seemed as though the staff didn't address them in order to provide great or good customer service. Example: fire alarms went off (false alarm) I wasn't sure where it was coming from if it was false or not. None of the guests seemed to have any idea. I walked out with my 3 kids who were freaking out thinking it was a real fire. We had to ask the staff what was going on. No one addressed it, no "I'm sorry for the inconvenience" just not what I would expect.
The Courtyard by Marriott® Ontario Rancho Cucamonga will meet your unique needs with a spacious, functional, and well-appointed guest room, a Bistro that proudly serves Starbucks, and personal service. Located in the heart of the Inland Empire, and the Rancho Cucamonga business district, we are centrally located to Ontario, Mira Loma, Pomona, Fontana, and Chino. The area is home to several distribution and manufacturing facilities. Experience NASCAR and Indy-Car racing at the Auto Club Speedway, located just 4 miles from the hotel. NHRA Winter Nationals at Pomona Raceway are just minutes from the hotel! World-class shopping and entertainment are just minutes away at Ontario Mills, Victoria Gardens, San Manuel Ampitheather, Citizen’s Business Bank Arena, Bass Pro Shops, and Quakes Stadium. With meeting and banquet space for up to 50 people, we are the ideal setting for your next event! The Courtyard by Marriott Ontario Rancho Cucamonga welcomes you to our hotel!
Based on 318 reviews
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