Grand Sierra Resort and Casino

This is my second visit to the GS, my first visit was short

I like that there is a spa but it was difficult to get bookings

There were too much smoke in the area of the casino and around the hotel lobby some people were vaping so it was difficult for us

Always a Resoanable Place to Stay

The price is right and the staff is always friendly. The convenience of the facilities is good.

The Mexican Restaurant is horrible. The Asian restaurant is so-so. The best eating experience was California Pizza Kitchen.

Getaroom(dot)com goofed and only reserved us for one night eventhough our conformation email said 2 nights. Hotel staff said they've had problems with kayak and getaroom reservations several times before. As for the room the only negative was the fact the refrigerator just made noise but never got cold.

We reserved 2 nights but getaroom/kayak only reserved us for 1 night. Refrigerator in room didn't work and our food was ruined. Resort fee increased. As for the rest of the room the beds were comfortable and the tv was huge.

Good resort but with a few key problems

Like the overall location, and idea off GSR. There was good opportunity for activities and the room quality itself was good.

The casino still allows smoking in most public areas, which in 2018 is not really acceptable. Smoke fills the entire casino, and even was obviously present in my room on a non-smoking floor. My allergies and lungs were not happy. This was my third time at GSR, and, over the past 2 years the quality of the food served by their Grand Buffet and Grand Cafe has fallen off a cliff. The intended all-inclusive nature of the resort no long is appealing when you have to have food delivered before the food available on-site is repeatedly bad enough to need to complain to wait-staff.

The room was nice and comfortable

Everything was expensive and my girlfriends salmon was under cooked