Trips
Grand Sierra Resort and Casino

Grand Sierra Resort and Casino

8.4
Excellent

Based on 14,948 reviews
 
2500 East 2nd Street, Reno, NV 89595, United States
  +1 775 789 2000
Grand Sierra Resort and Casino - Reno, NV, United States
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor C$ 48
Hotels.com C$ 65
Agoda.com C$ 72
TripAdvisor
per night
Hotels.com
per night
Agoda.com
per night

Rooms

Check-in
Check-out

King Rooms

C$ 48+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 111 per night
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Unknown
C$ 48 per night
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Unknown
C$ 72 per night
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Unknown
C$ 87 per night
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Unknown
C$ 89 per night

Double Rooms

C$ 140+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 140 per night

Deluxe Rooms

C$ 201+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 201 per night

Standard Rooms

C$ 65+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 116 per night
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Unknown
C$ 124 per night
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Unknown
C$ 150 per night
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Unknown
C$ 218 per night
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Unknown
C$ 223 per night
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Unknown
C$ 65 per night
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Unknown
C$ 74 per night
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Unknown
C$ 84 per night
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Unknown
C$ 84 per night
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Unknown
C$ 84 per night
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Unknown
C$ 87 per night
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Unknown
C$ 87 per night
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Unknown
C$ 87 per night
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Unknown
C$ 87 per night
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Unknown
C$ 87 per night
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Unknown
C$ 87 per night
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Unknown
C$ 91 per night
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Unknown
C$ 94 per night

Reviews

Pros

Cons

Traveller rating

669
317
149
37
35

Time of year

Traveller type

Show reviews that mention

+
gsr
bowling alley
resort fee
movie theater
downtown reno
cigarette smoke
smoking room
casino hotel
casino room
family friendly
lots of activities
valet parking
indoor pool
great restaurants
great place
room was nice
friendly staff
hot tub
nice hotel
  • Good
    Sep 2018
    7.1

    Always a Resoanable Place to Stay

    The price is right and the staff is always friendly. The convenience of the facilities is good.

    The Mexican Restaurant is horrible. The Asian restaurant is so-so. The best eating experience was California Pizza Kitchen.

  • Good
    Aug 2018
    7.1

    Getaroom(dot)com goofed and only reserved us for one night eventhough our conformation email said 2 nights. Hotel staff said they've had problems with kayak and getaroom reservations several times before. As for the room the only negative was the fact the refrigerator just made noise but never got cold.

    We reserved 2 nights but getaroom/kayak only reserved us for 1 night. Refrigerator in room didn't work and our food was ruined. Resort fee increased. As for the rest of the room the beds were comfortable and the tv was huge.

  • Poor
    Aug 2018
    2.0

    Sub standard room

    None.

    The room were not clean. You could find hair on the floor and shower. There were left over foods in the fridge from previous customer. It is not worth it.

  • Good
    May 2018
    7.4

    Good resort but with a few key problems

    Like the overall location, and idea off GSR. There was good opportunity for activities and the room quality itself was good.

    The casino still allows smoking in most public areas, which in 2018 is not really acceptable. Smoke fills the entire casino, and even was obviously present in my room on a non-smoking floor. My allergies and lungs were not happy. This was my third time at GSR, and, over the past 2 years the quality of the food served by their Grand Buffet and Grand Cafe has fallen off a cliff. The intended all-inclusive nature of the resort no long is appealing when you have to have food delivered before the food available on-site is repeatedly bad enough to need to complain to wait-staff.

  • Excellent
    Jan 2018
    10.0

    GSR is a place to go in Reno

    Casino, Children’s Arcade, ease of checkin/ checkout Lot of activities for all age group.

    Ability to make dinner reservations was not there.

  • Good
    Jan 2018
    6.5

    It was my first time there , and I liked that everything is there to have great fun in family

    The room , was not vacuumed, bathroom floor was not sweep and it wasn’t mopped, And front desk ask me if I wanted and upgrade for $20.00 more I said yes and what i found is what I just explained Thank you

  • Good
    Jan 2018
    8.0

    The room was nice and comfortable

    Everything was expensive and my girlfriends salmon was under cooked

  • Okay
    Dec 2017
    6.0

    The smell of cigarette smoke from casino.

  • Excellent
    Aug 2017
    10.0

    Staff, rooms and food.

    There was some construction and back parking was a little rough.

  • Poor
    Aug 2017
    2.0

    Resort Fee

    I liked how there was absolutely nothing I could do about the resort $33 resort fee

    What started out as one of the most affordable options with the listed price quickly changed to it being one of the expensive choices. The resort fee was not listed in the price & should've been. Also, upon check in, I was offered an upgrade that was more expensive to get features that I had already been told were included. If I paid more out of pocket to get the things that I was led to believe that I had already pud for, I would've almost doubled by price. And for what? This isn't Hawaii, it's Reno.

  • Excellent
    Jun 2017
    10.0

    Everything

    Everything was great

  • Excellent
    May 2017
    10.0

    Was offered an upgrade upon check-in and it did not disappoint. The room was clean, spacious, great views of the mountains and city, and comfortable bed. The temperature was set at a comfortable 67 degrees and the housekeeping staff was very courteous in understanding of our being in the room later and cleaned it promptly after. We are locals and GSR is consistently rated as one of the better casinos and staying there was no exception.

    There needs to be a bit more communication between front desk staff and housekeeping. When we extended our stay by a day (having work done on our house) apparently that message was not conveyed to housekeeping who was trying to kick my boyfriend out. It was resolved, but created some hassle for him.

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About

Overview

When you stay at Grand Sierra Resort and Casino in Reno, you'll be on a river, within a 10-minute drive of National Automobile Museum and Nevada Museum of Art. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Reno? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.4 Excellent

Based on 14,948 reviews

8.6

Vibe

8.4

Location

6.4

WiFi

5.4

Breakfast

Things to Know

  • Friendly service
  • Great menu
  • Nice building

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
Business centre
Car rental
Internet
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Casino
Game room
Spa
Hot Tub
Outdoor pool
Skiing
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Sauna
Free Airport Shuttle
Free parking
ATM on-site
Concierge service
Laundry facilities
Child pool
Beauty salon
Express check out
Hairdryer
Night club
Pets not allowed
Designated smoking area
Steam room
Storage available
Free valet parking
Wedding services
Elevator
Golf
No smoking
Cable or satellite TV
Linens

Photos

Grand Sierra Resort and Casino - Reno - Building Provided by Leonardo All Photos (15)
Grand Sierra Resort and Casino - Reno - Banquet hall Banquets (1)
Grand Sierra Resort and Casino - Reno - Bar Bar (2)
Grand Sierra Resort and Casino - Reno - Bedroom Bedroom (3)
Grand Sierra Resort and Casino - Reno - Bedroom Bedroom (3)
Grand Sierra Resort and Casino - Reno - Casino Casino (1)
Grand Sierra Resort and Casino - Reno - Hallway Hallway (1)
Grand Sierra Resort and Casino - Reno - Lobby Lobby (3)
Grand Sierra Resort and Casino - Reno - Lounge Lounge (1)
Grand Sierra Resort and Casino - Reno - Pool Pool (1)
Grand Sierra Resort and Casino - Reno - Restaurant Restaurant (1)

Location

Most Popular Landmarks

  • Fun Quest 0.6 km
  • National Automobile Museum 2.5 km
  • Washoe County Library 2.6 km
  • Pioneer Center for the Performing Arts 2.7 km
  • Reno Amtrak Station 2.8 km
  • Nevada Museum of Art 2.8 km

Reno Travel Guide

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