Stil a aolid place
They’re always redoing something. The nature of casinos fight the man and the Indian. I like it. Always have a good rest
This is my second visit to the GS, my first visit was short
I like that there is a spa but it was difficult to get bookings
There were too much smoke in the area of the casino and around the hotel lobby some people were vaping so it was difficult for us
Hidden Charges disappointed
GSR charge me more beside of Room Rate. -House keeping Gratuity -Resort Fee, Daily Resort Fee -Tourism Fee So don’t expect the price that you pay online is the exact amount that you only paying, when you get to the hotel they will ask you for another $50 that’s why they want your ID & Credit card. After you check out they will charge you all of this hidden fees.
Always a Resoanable Place to Stay
The price is right and the staff is always friendly. The convenience of the facilities is good.
The Mexican Restaurant is horrible. The Asian restaurant is so-so. The best eating experience was California Pizza Kitchen.
Getaroom(dot)com goofed and only reserved us for one night eventhough our conformation email said 2 nights. Hotel staff said they've had problems with kayak and getaroom reservations several times before. As for the room the only negative was the fact the refrigerator just made noise but never got cold.
We reserved 2 nights but getaroom/kayak only reserved us for 1 night. Refrigerator in room didn't work and our food was ruined. Resort fee increased. As for the rest of the room the beds were comfortable and the tv was huge.
Sub standard room
The room were not clean. You could find hair on the floor and shower. There were left over foods in the fridge from previous customer. It is not worth it.
Good resort but with a few key problems
Like the overall location, and idea off GSR. There was good opportunity for activities and the room quality itself was good.
The casino still allows smoking in most public areas, which in 2018 is not really acceptable. Smoke fills the entire casino, and even was obviously present in my room on a non-smoking floor. My allergies and lungs were not happy. This was my third time at GSR, and, over the past 2 years the quality of the food served by their Grand Buffet and Grand Cafe has fallen off a cliff. The intended all-inclusive nature of the resort no long is appealing when you have to have food delivered before the food available on-site is repeatedly bad enough to need to complain to wait-staff.
GSR is a place to go in Reno
Casino, Children’s Arcade, ease of checkin/ checkout Lot of activities for all age group.
Ability to make dinner reservations was not there.
It was my first time there , and I liked that everything is there to have great fun in family
The room , was not vacuumed, bathroom floor was not sweep and it wasn’t mopped, And front desk ask me if I wanted and upgrade for $20.00 more I said yes and what i found is what I just explained Thank you
The room was nice and comfortable
Everything was expensive and my girlfriends salmon was under cooked
The smell of cigarette smoke from casino.
I liked how there was absolutely nothing I could do about the resort $33 resort fee
What started out as one of the most affordable options with the listed price quickly changed to it being one of the expensive choices. The resort fee was not listed in the price & should've been. Also, upon check in, I was offered an upgrade that was more expensive to get features that I had already been told were included. If I paid more out of pocket to get the things that I was led to believe that I had already pud for, I would've almost doubled by price. And for what? This isn't Hawaii, it's Reno.
Grand Sierra Resort and Casino is a lavish hotel that offers the very best of dining, entertainment, and recreational activities. Guests can first relax in one of many grand hotel rooms that Grand Sierra has to offer. A variety of standard and luxury suites are available with each including in-room amenities like a coffee maker, a writing desk, a hair dryer, and complementary bottled water. Guests may also enjoy pay-per-movies on the flat-screen TV's, as well as scenic views of the Sierra or the pool below. A fun night out calls for a variety of entertainment shows to choose from. Past acts have included Steve Aoki, Kip Moore, Diana Krall, and Maxwell. For an additional thrilling experience, adults may also enjoy sports games, slot tournaments, and poker at the in-hotel casino. Other popular table games include blackjack, pai gow poker, baccaret, and craps. Guests may also opt for delectable cuisine choices at one of many award-winning restaurants that Grand Sierra has to offer. Some of these include the Reserve Wine Bar, Charlie Palmer Steak, California Pizza Kitchen, and Rim. For 24-hour culinary treats, guests may also dine at 2nd Street Cafe Express, and The Grand Cafe. Recreational activities are also held at Grand Sierra, with popular options like Fun Quest, relaxing by the pool, golfing at the nearby driving range, and bowling. The GSR Bowling Center is also open 24/7, and holds 50 lanes of thrilling bowling fun. Grand Sierra Resort and Casino is more than a typical hotel, it's a getaway to the scenic beauty of Reno that takes luxurious accommodations to new heights.
Based on 16,966 reviews
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